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Hampton Inn Chicago/Elgin

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Hampton Inn Chicago\/Elgin
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341 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Xenia, Ohio
Reviewed 2 weeks ago

DW and I stayed here and visited family in Capentersville...the area is very nice ,with West Dundee close by..very quaint town..yes this Hampton is older,but..that is what is so nice about it!...our room was clean and comfy..the pool area very nice, clean,and heated..staff was very cordial,the breakfast area very nice, with comfy seating all around....DW and I would grab a...

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Helpful?
Thank bassist1954
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your kind words. We appreciate your feedback, it is great to know we could help make your holiday season just a bit more comfortable while you were in town. We hope to see you again soon! Kind Regards, Jason Dusenberry General Manager

Elgin, Illinois
Reviewed 3 weeks ago

Retrain Bobby at the front desk. My only advise . Should of known since the parking lot was empty the service must be horrible. Never again will I stay here. Bobbi at the front desk was very rude and thought she could speak to my family any type of way. Couldn't even step out side for a cigarette without saying...

Review collected in partnership with Hampton
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Helpful?
Thank colettep715
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Please accept our apologies for any inconveniences experienced during your recent stay. We strive to have great service and great accommodations and we regret that we were not able to achieve that with you on this occasion. Kind Regards, Jason Dusenberry General Manager

Moline, Illinois
Reviewed 3 weeks ago

The facility is a little out dated, but the staff is awesome. The breakfast was ok. At most of our previous stays at Hampton Inn's there was meat available for breakfast. Was disappointed they didn't have the meat or biscuits and gravy. They offered French Toast sticks and Western Omlet.

Review collected in partnership with Hampton
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Helpful?
Thank KTeacher2010
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your good review! We do change up things on our breakfast bar daily, so sorry we didn't have your favorites that particular day though! We are getting an extensive and awesome hotel refresh in the near future. Be sure to come check out our new look soon! Kind Regards, Jason Dusenberry General Manager

Champaign-Urbana, Illinois
Reviewed 3 weeks ago

The staff were courteous, helpful and friendly. The complimentary buffet was very good, with several fresh food options including hot oatmeal, scrambled eggs, sausage, and waffle makers. The rooms were clean. We would stay here again.

Review collected in partnership with Hampton
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Helpful?
Thank LKSf15
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your kind words. Pleased to know you enjoyed the complimentary breakfast, cleanliness, and staff helpfulness! These are all things we pride ourselves on. Hope to see you again soon! Kind Regards, Jason Dusenberry General Manager

JACKSON, United States
Reviewed 4 weeks ago

Felt at home during the entire stay. Breakfast was good every morning. Bed was comfortable and room was clean. Staff was very nice and helpful. Coffee was awesome! I would recommend this hotel to anyone.

Review collected in partnership with Hampton
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Helpful?
Thank jerryg424
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for the positive review! Glad you enjoyed the breakfast and cleanliness, and staff friendliness. We hope to see you again soon! Kind Regards, Jason Dusenberry General Manager

Rapid City
Reviewed 6 December 2016

I would never stay here again. Love the Hampton brand, but this property missed the mark. Tiny rooms and weird layout. No room to move around in. I had a room with two doubles, by myself. Had there been another person or my family in my room, I would have checked out.

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Helpful?
Thank Robmicgrn
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

So sorry to hear about your disappointment with the rooms. We are getting a room renovation in the near future that will give us an updated package and layout. We hope you give us another try in the future. Kind Regards, Jason Dusenberry General Manager

Hanover Park, Illinois
Reviewed 5 December 2016

Jose, Philip and the new Hispanic girl undergoing training are all a great team. They always welcome me and thank me for being a loyal member. Makes me feel at home. There is nothing better than being helped by people who care. Well done !

Review collected in partnership with Hampton
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Helpful?
Thank jesus31708
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your kind review! I will be sure to commend those team members regarding their excellent service. Thanks again for staying with us and we hope to see you again soon! Kind Regards, Jason Dusenberry General Manager

Tulsa, Oklahoma
Reviewed 29 November 2016

Was ok location berry convenient place is clean friendly personal price not bad other than no sport channels in Spanish or local Spanish channels evriting is within short distance expressway is 2 min by

Review collected in partnership with Hampton
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Helpful?
Thank Saul N
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so much for your positive review. We hope to see you again soon if your travels take you our direction. Kind Regards, Jason Dusenberry General Manager

Alexandria MN
Reviewed 14 November 2016

Our family gathered at the Hampton Inn the night before attending a funeral. The staff was so kind in setting up a nice place to visit and served us cookies and coffee. The breakfast here was excellent and the beds were the best. You treated this group of cousins from five different states like special guests. We all stayed two...

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Helpful?
Thank Grandmaof14
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for the positive review. While we certainly wish you were here under better circumstances, we are glad to know that we made things more bearable for you all. Kind Regards, Jason Dusenberry General Manager

Jackson, Tennessee
Reviewed 14 November 2016

The stay was good. The staff was pleasant, friendly and helpful. Standard breakfast however the area was clean and well maintained. The lady that worked in this area was professional, nice and helpful. By talking to her you know she values her job. The rooms were spacious. Good mattress with the goose down comforter good sleep. Loved the fitness room....

Review collected in partnership with Hampton
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Helpful?
Thank 465lauraannw
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for the great review! It is nice to know that you enjoyed the staff friendliness, cleanliness of the hotel and complimentary breakfast. Hope to see you again soon! Kind Regards, Jason Dusenberry General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Million Dollar Extreme Makeover Completed May 2005 One of Elgin’s best hotels, the Hampton Inn Chicago/Elgin hotel Chicago, Illinois provides lodging in Chicago/Elgin near Grand Victoria Casino Riverboat and O’Hare Airport. We feature a wonderful Complimentary On the House Breakfast Buffet with Hot Items every morning from 6 a.m. to 10 a.m. which offers over 40 delicious items. Additionally, we also offer complimentary cookies Monday through Thursday nights, Indoor Pool, Whirlpool, Fitness Center, and Free Wireless High Speed Internet available in all Guest Rooms,Lobby, and Business Center. ... more   less 

Additional Information about Hampton Inn Chicago/Elgin

Address: 405 Airport Rd, Elgin, IL 60123-9356
Region: United States > Illinois > Elgin
Price Range: $117 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago/Elgin 2.5*
Number of rooms: 108
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Also Known As:
Hampton Inn Chicago/Elgin Hotel Elgin
Hampton Inn Elgin
Elgin Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Chicago/Elgin staff and other travellers.
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Onalaska, Wisconsin
over a year ago

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Questions? Get answers from Hampton Inn Chicago/Elgin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we used a handicap room and it worked well for us ....we were near the 3rd floor elevator but it was so quiet we never even heard it.”
 of 5 bubbles Grandmaof14, 13 Nov 2016 | Read review
“The whole 3rd floor was very quiet.”
 of 5 bubbles , 25 Oct 2016 | Read review
“Ground floor smells like cigarettes.”
 of 5 bubbles terrybK5054YI, 4 Aug 2016 | Read review
“Even number rooms face the highway, odd numbers a field”
 of 5 bubbles TrippinRoy2013, 3 Aug 2016 | Read review
“Top floor is best”
 of 5 bubbles RandallL911, 2 Feb 2016 | Read review
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