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Hampton Inn Chicago/Elgin

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Hampton Inn Chicago\/Elgin
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335 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Chicago/Elgin
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Showing 334: English reviews
Hackettstown, United States
1 review
Reviewed 19 October 2016

The staff were exceptional and did an amazing job. Bobbi at the front desk took care of all my needs and ensured that I was given a room that suited my needs (I was handicapped). I arrived early around 3 hours ahead of the normal check in time and they accommodated me and gave me a room. The hotel also... More 

Review collected in partnership with Hampton

Helpful?
Thank Sangeetha S
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so very much for the great review! We strive for exceptional service and it is nice to know we achieved this with you! We are pleased you enjoyed your experience and hope to see you again soon! Kind Regards, Jason Dusenberry General Manager More 

Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Breakfast was terrible. Oatmeal was still floating in water. Had to go to coffee bar for sugar. Staff was unfriendly and didn't want to be there. Poor value for money with so many other hotels so close.

Review collected in partnership with Hampton

Helpful?
1 Thank kathycJ8250OH
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your review. Please accept my sincerest apologies on any inconveniences caused to you. Although those types of issues are rare at our location, I will certainly follow up on the items referred to in your review. We hope you give our location another chance in the future and we can deliver a better experience to you. Kind... More 

columbus, ohio, United States
1 review
Reviewed 18 October 2016

I've stayed at many Hampton Inns and this was, by far, the best I have visited. Cleanliness, great breakfast, nice amenities and, most notable, terrific Associates (not just some, all) who were smiling. This facility ought to be the model for Hampton Inns.

Review collected in partnership with Hampton

Helpful?
Thank Ken S
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your great review! We try really hard to make each and every guest stay a great experience and I'm pleased to know that you felt this way! We hope to see you again soon! Kind Regards, Jason Dusenberry General Manager More 

Spring Hill, KS
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 October 2016 via mobile

There was a huge red stain on the carpeting of our room, the carpet throughout the hotel was dated. The breakfast was awful, even the oranges had little to no flavor, the oatmeal was dry, eggs tasteless, waffles bland. On the positive-it was inexpensive and clean (besides the stain.). We stayed two days and the cleaning crew did a great... More 

Helpful?
Thank Carrie M
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your review. Please accept my sincerest apologies on any inconveniences experienced. I was surprised by the breakfast comments as we normally get very positive comments in that area. I will follow up on the items in your review. We will be undergoing renovations in the next few months that will very likely address the concerns... More 

Elgin, United States
1 review
Reviewed 8 October 2016

I would recommend staying here to anyone. I stayed on a business trip. It was clean and well appointed. I would have liked to have had a microwave if I had been there any longer, but I still felt like the value met the cost. I felt safe, and it was clean-- 2 of the most important features for me.... More 

Review collected in partnership with Hampton

Helpful?
Thank Tammie G
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thanks for the great review! Clean and friendly are the two main items we stress as a staff and I'm glad to know we achieved that with you on your recent stay. Hope to see you again soon! Kind Regards, Jason Dusenberry General Manager More 

Menifee, United States
1 review
Reviewed 29 September 2016

This hotel exceeded my expectations. Great Value, Very clean rooms, Daily breakfast changed everyday, food was hot and fresh, coffee was also hot and fresh throughout the day. Close to everything if you want to go North or South or East or West.

Review collected in partnership with Hampton

Helpful?
Thank Robert C O
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for the great review! Nice to know that you enjoyed our on the house hot hampton breakfast, clean rooms and competitive rates! We certainly hope to have you back soon! Kind Regards, Jason Dusenberry General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016

The Hampton Inn was a nice place to stay, Friendly staff and clean estabilshment. Would be nice if there where a few closer restaurants to choose from but overall we enjoyed the stay and would come back.

Review collected in partnership with Hampton

Helpful?
1 Thank 829alana
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you for your kind review! We try very hard to provide clean and friendly accommodations and are pleased to know that we accomplished this for you! Hope to see you again soon! Kind Regards, Jason Dusenberry General Manager More 

Los Angeles, California
1 review
Reviewed 26 September 2016

The services were excellent , room were very clean. Breakfast could be better if they had more real eggs instead of the carton one. Selection of fruit in the fruit salad was very good but they did not had it every day, ( they run out of eggs one day too) . But the whole experience was very good

Review collected in partnership with Hampton

Helpful?
Thank Raquel G
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you very much for your positive review! We love having you with us and can't wait to have you back! Kind Regards, Jason Dusenberry General Manager More 

Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 September 2016 via mobile

Maybe location is a factor but this is not the calibre of other Hampton Inns we are used to. All exterior doors lock at 11 p.m., including the main reception doors. The bed and pillows were squishy soft, and our rooms not at all soundproof, especially with multiple youth sports teams vacating at 6 a.m. Our room was stuffy and... More 

Helpful?
Thank phrzzy
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so much for your honest review. I'm very sorry to hear that we didn't meet your expectations. We will be embarking on a major hotel renovation within the next 120 days that will likely address many of your concerns. We hope you give us another try in the future. Kind Regards, Jason Dusenberry General Manager More 

Austin, Texas
1 review
Reviewed 23 September 2016

Great hotel enjoyed our stay, chocolate chip cookies were perfect, great staff , friendly people. First time visiting IL, came for a wedding and went to Chicago as well. Weather was amazing and will be back

Review collected in partnership with Hampton

Helpful?
Thank benfA6103LK
HamptonInnElgin, General Manager at Hampton Inn Chicago/Elgin, responded to this review

Thank you so much for the positive review! We are glad you enjoyed our staff friendliness and the cookies as well! Hope to see you again soon! Kind Regards, Jason Dusenberry General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Million Dollar Extreme Makeover Completed May 2005 One of Elgin’s best hotels, the Hampton Inn Chicago/Elgin hotel Chicago, Illinois provides lodging in Chicago/Elgin near Grand Victoria Casino Riverboat and O’Hare Airport. We feature a wonderful Complimentary On the House Breakfast Buffet with Hot Items every morning from 6 a.m. to 10 a.m. which offers over 40 delicious items. Additionally, we also offer complimentary cookies Monday through Thursday nights, Indoor Pool, Whirlpool, Fitness Center, and Free Wireless High Speed Internet available in all Guest Rooms,Lobby, and Business Center. ... more   less 

Additional Information about Hampton Inn Chicago/Elgin

Address: 405 Airport Road, Elgin, IL 60123
Region: United States > Illinois > Elgin
Price Range: $118 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago/Elgin 2.5*
Number of rooms: 108
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Also Known As:
Hampton Inn Chicago/Elgin Hotel Elgin
Hampton Inn Elgin
Elgin Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Chicago/Elgin staff and other travellers.
1 question
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Onalaska, Wisconsin
over a year ago

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Questions? Get answers from Hampton Inn Chicago/Elgin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we used a handicap room and it worked well for us ....we were near the 3rd floor elevator but it was so quiet we never even heard it.”
 of 5 bubbles Grandmaof14, 13 Nov 2016 | Read review
“The whole 3rd floor was very quiet.”
 of 5 bubbles , 25 Oct 2016 | Read review
“Ground floor smells like cigarettes.”
 of 5 bubbles terrybK5054YI, 4 Aug 2016 | Read review
“Even number rooms face the highway, odd numbers a field”
 of 5 bubbles TrippinRoy2013, 3 Aug 2016 | Read review
“Top floor is best”
 of 5 bubbles RandallL911, 2 Feb 2016 | Read review
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