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All reviews labor day weekend nice hotel room was spacious breakfast buffet pleasant stay would stay here again front desk staff night's sleep air conditioner bennigans lobby nancy elevator chicago pillows television rates
This is a high traffic hotel, and sometimes it shows. The staff are nice in general, but can seem overburdened. The rooms are generally clean, and the hotel represents the brand acceptably. The prices can vary, as most Chicago burb hotels can depending on events....More
Date of stay: April 2018
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 2 weeks ago
Thank you for your feedback. We loved serving you and want to thank you for being our guest.
This hotel looks newly renovated and the rooms have definitely been upgraded. I previously stayed at the nearby Courtyard and would say this Holiday Inn has sold me to be a return customer in the area due to the remodeling. Only issue is that the...More
Date of stay: October 2018
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 7 October 2018
Thank you for your feedback. We are always looking for ways to improve our breakfast offerings and pricing. We loved serving you and want to thank you for being our guest.
I have been several times in this hotel, and the result most of them have been close to excellent.
As usual, too, the wifi should be improve in the coverage inside the rooms, and the speed of it. To work in the hotel is, really,...More
Date of stay: September 2018
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Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 2 October 2018
Thank you for your feedback. We shared your comments with our staff and they will be using some of your suggestions to help improve our overall service and product in the future. We loved serving you and want to thank you for being our guest.
Was here for business with family and this hotel has best of both worlds
Great sized suites with separate lounge / bedroom / kitchen area
Great Irish pub attached
Great staff espically Nancy on reception and general manager who were great in assisting us with...More
Date of stay: May 2018
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 21 September 2018
Thank you for your feedback. We loved serving you and want to thank you for being our guests.
Check-in staff was great.
Rooms are huge.
Bennigans on site is convenient if you're hungry.
Rooms were very clean.
Great part of town.
Breakfast was not included.
Makeup mirror in the bathroom had a shot bulb and the lighting in the room/bathroom was...More
Date of stay: August 2018
Response from Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago NorthwestResponded 13 September 2018
Thank you for your feedback.We are sharing your comments with our entire staff to make sure all of the issues you experienced have been corrected. We loved serving you and want to thank you for being our guest.
Welcome to the newly renovated Holiday Inn Elgin Hotel & Suites Chicago Northwest perfectly located between Hoffman Estates, West Dundee, Barrington, Rockford and Huntley. Whether visiting Bystronic, SKF, Siemens, …MoreJudson University, Renishaw, Verizon, or General Electric our location directly off of I-90 and only 19 miles west of O'Hare International Airport makes us the ideal location. During your stay enjoy the many attractions of downtown Elgin including the Grand Victoria Casino and Hemmens Cultural Center or attend an event at the Sears Centre. The Holiday Inn Elgin Hotel & Suites Chicago Northwest caters to business and leisure travelers with deluxe amenities and services; including complimentary Wi-Fi, HDTVs, Keurig Coffee Makers, microwaves and mini fridges in all guest rooms. We offer several dining options featuring Bennigan's Irish Restaurant and Pub, breakfast in Crystals and room service. We accept service animals only. Our ballroom accommodates up to 300 guests for dinner, making us the perfect Elgin Wedding Venue. From intimate affairs to grand events, our 10,000 sq. ft. of banquet space can accommodate all of your needs. Our Catering Managers are here to assist with planning your Wedding Reception, Birthday Party, Reunion or Quinceanera. Our Sales staff is here to assist with any guest room block needs for offsite wedding receptions, reunions and sport groups. Your guests can enjoy the largest indoor pool in the area featuring an oversized hot tub. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.