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Holiday Inn Hotel and Suites Chicago Northwest

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#3 of 8 Hotels in Elgin
Certificate of Excellence
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Holiday Inn Hotel and Suites Chicago Northwest
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194 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Chicagoland
Reviewed 2 weeks ago

Was here on New Year's Eve for a family wedding. Check-in was a breeze and our room was clean and comfortable. The beds were comfortable and although we were close to the elevator it wasn't noisy. The wedding facilities were very pretty and the waitstaff and food was very good. Would recommend this hotel property.

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Helpful?
Thank parothstein
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are proud to earn your trust and high praise, we loved taking care of the entire wedding party and want to thank you for being our guests. Hratch Basmadjian General Manager

Detroit, Michigan
Reviewed 2 weeks ago

We booked the Holiday Inn because it was a good stopping point on our long post-holiday road trip home, and we got a good price on Expedia. We had such a delightful stay; I wish we could have spent more time there. All the staff we interacted with were friendly and helpful and efficient. The room was clean and comfortable....

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Helpful?
Thank Liliasna
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We truly enjoyed serving your family and are looking forward to having the opportunity to serve you on future visits. Thank you for being our guests. Hratch Basmadjian General Manager

Elgin, Illinois
Reviewed 4 weeks ago

Great room. Spacious and updated! easy access to 90 to head into the city. Nice food options. Namish Checked us in after a long day in the office and she had the best customer service. She was fast and courteous.

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Helpful?
1Thank sudell85
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved serving you and having you as our guests. Hratch Basmadjian General Manager

Munich, Germany
Reviewed 4 December 2016

I had to stay here for over 3 weeks due to business travels. It was the perfect choice. The staff was very nice and the service was good! Great breakfast; a big hotel room; very comfortable bed! Even fitness center as well as the indoor pool is an absolute plus!!!

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Helpful?
Thank SummerSunshine192
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved being your home away from home, we very much appreciate having you as our guest. Hratch Basmadjian General Manager

Algonquin, Illinois
Reviewed 27 November 2016

Our son got married last month in Sweden. This past weekend we had a Reception for him & his new wife at the Holiday Inn Elgin, IL so family & friends could celebrate them with us. Crystal was our Catering Coordinator & was fantastic to work with. She was very good with communicating important information with me. She made sure...

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Helpful?
1Thank cajager
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We truly loved serving you and your guests, we appreciate your kind comments regarding our staff and service, we are very proud of our team. We also want to thank you for being our guests. Hratch Basmadjian General Manager

Appleton, WI
Reviewed 9 November 2016 via mobile

First time at this hotel. Friendly front desk staff. Room is clean and large. I like that there is a restaurant in the hotel. There is a kurig in the room with coffee. Don't need to leave to eat. Hotel is good for business traveler (like me). Would come back.

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Helpful?
Thank Wiscmom2
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We loved serving you and are looking forward to taking care of you on future visits to our area. Thank you for being our guest. Hratch Basmadjian General Manager

Mesa, Arizona
Reviewed 2 November 2016

this is a great hotel for getting a great nights sleep, The beds are perfect not too hard or too soft. the pool is fun for kids with a great mushroom shower, buffet breakfast is good and kids eat free

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Helpful?
Thank gsvehla
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We appreciate your high praises, we loved serving you and want to thank you for being our guests. Hratch Basmadjian General Manager

Saint Louis, Missouri
Reviewed 26 October 2016

The property was very nice from the outside and equally nice inside. The room I had was clean and nicely decorated. Only downside to the room was the refrigerator was set so cold it froze everything I put in there, but I should have checked it first. Could have used a microwave. Construction made it very hard to get in...

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Helpful?
Thank Mark S
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are truly sorry for the problems you experienced during your visit, our housekeeping department has been retrained on setting proper temperature in room fridges, and our road paving is almost done, although we were promised much shorter construction time. We loved having you as our guests and we promise you a problem free stay...

Denver, Colorado
Reviewed 17 October 2016

We flew to Chicago for my nieces wedding. Attached Bennigan's was a great place to meet the families the night before the wedding. Our youngest grandchildren loved the pool. Holiday Inn has come a long way. Great facility. l

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Helpful?
Thank Montie1711
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. Our kid friendly pool is always a big hit with grand parents, Thank you for your high praises and many more thanks for being our guests. Hratch Basmadjian General Manager

Reviewed 15 October 2016 via mobile

The hotel is located outside of Chicago and O'Hare International Airport. This worked for me since I wanted to visit the Chicago but preferred to stay outside the city limits to visit a friend and see a little more of Illinois. The hotel was clean, comfortable and breakfast was well above average. A nice treat was having Bennigan's as part...

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Helpful?
Thank M21Falcon
Hratch B, General Manager at Holiday Inn Hotel and Suites Chicago Northwest, responded to this review

Thank you for your feedback. We are taking your advise and adding useful items to our vending area which does come in pretty handy in a pinch. We also will continue our efforts in maintaining our Holiday Inn so that we keep earning your high praises. Thank you for being our guest. Hratch Basmadjian General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the newly renovated Holiday Inn Elgin Hotel & Suites Chicago Northwest perfectly located between Hoffman Estates, West Dundee, Barrington, Rockford and Huntley. Whether visiting Bystronic, SKF, Siemens, Judson University, Renishaw, Verizon, or General Electric our location directly off of I-90 and only 19 miles west of O'Hare International Airport makes us the ideal location. During your stay enjoy the many attractions of downtown Elgin including the Grand Victoria Casino and Hemmens Cultural Center or attend an event at the Sears Centre. The Holiday Inn Elgin Hotel & Suites Chicago Northwest caters to business and leisure travelers with deluxe amenities and services; including complimentary Wi-Fi, HDTVs, microwaves and mini fridges in all guest rooms. We offer several dining options featuring Bennigan's Irish Restaurant and Pub, breakfast in Crystals and room service. Our ballroom accommodates up to 300 guests for dinner, making us the perfect Elgin Wedding Venue. From intimate affairs to grand events, our 10,000 sq. ft. of banquet space can accommodate all of your needs. Our Catering Managers are here to assist with planning your Wedding Reception, Birthday Party, Reunion or Quinceanera. Our Sales staff is here to assist with any guest room block needs for offsite wedding receptions, reunions and sport groups. Your guests can enjoy the largest indoor pool in the area featuring an oversized hot tub. ... more   less 

Additional Information about Holiday Inn Hotel and Suites Chicago Northwest

Address: 495 Airport Road, Elgin, IL 60123
Region: United States > Illinois > Elgin
Price Range: $138 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel and Suites Chicago Northwest 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Elgin
Holiday Inn Chicago Northwest
Elgin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel and Suites Chicago Northwest staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Hotel and Suites Chicago Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room overlooked a roof to a different part of the property so not much of a view”
 of 5 bubbles MarkS874, 26 Oct 2016 | Read review
“7th foor was quiet and a great nights sleep”
 of 5 bubbles Montie1711, 16 Oct 2016 | Read review
“Even though it was Labor Day Weekend, the suites were not expensive. It's worth a little extra $$ to be so pampered.”
 of 5 bubbles 624ToniS, 7 Sep 2016 | Read review
“Reserve ahead for best room selection.”
 of 5 bubbles WeTravelers4, 2 Aug 2016 | Read review
“The suite is worth the upgrade”
 of 5 bubbles 507gregg, 16 Jan 2016 | Read review
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