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Holiday Inn Chicago Elk Grove

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Holiday Inn Chicago Elk Grove
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351 Reviews from our TripAdvisor Community

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Showing 345: English reviews
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Reviewed 1 week ago via mobile

Wonderful hotel! Sean the manager ensures that every guest is well taken care of. He and his staff are attentive, caring and they go out of their way to make sure each guests stay is above and beyond expectations. We highly recommend this hotel and staff.

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Helpful?
Thank Robert B
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Robert B, Thank you for taking the time to let us know about your experience! We truly appreciate the kind words and are very happy to read that you enjoyed your time with us. If there is anything we can do for you in the near future, give us a call. We hope to see you soon! Sincerely, Sean...

Reviewed 1 week ago via mobile

Here for some work training. First time away from my family (very hard). Perfect place to start and and you work day when being away from home. Very friendly, super clean, nice pool, strong wifi and restaurant served great breakfast and dinner.

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Helpful?
Thank Nia M
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Nia M, Thank you for taking the time to let us know about your experience! The entire staff at the Holiday Inn Elk Grove, is extremely happy we were able to make you feel comfortable. We are also glad you enjoyed the hotel's amenities. If there is anything we can do for you in the near future, give us...

Bentonville, Arkansas
Reviewed 1 week ago

The Front desk was super helpful and super kind! i think i even saw the OWNER and hes was SUPER kind and friendly, really engaging! Breakfast was really great you get all these options to choose from. The rooms were beyond fantastic. The rooms are clean and neatly put together. Pictures do no justice! Bed was comfy! really enjoyed the...

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Helpful?
Thank Bubblemepink
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Bubblemepink, Thank you for taking the time to let us know about your experience! The entire staff at the Holiday Inn Elk Grove is extremely happy that you enjoyed your time with us. If there is anything we can do for you in the near future, give us a call. We hope to see you soon! Sincerely, Sean S....

Rapid City, South Dakota
Reviewed 1 week ago

I stayed here for work related training. The shuttle service was amazing, all drivers were more then willing to take us anywhere we needed. Our front desk manger Sean was very polite, he made sure we enjoyed our stay. The breakfast was a plus as well. Rooms were clean and well maintained. Thank you for taking care of the United...

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Helpful?
Thank crgoodwin
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear crgoodwin, Thank you for taking the time to let us know about your experience! The entire staff at the Holiday Inn Elk Grove is extremely happy that you enjoyed your time with us. If there is anything we can do for you in the near future, give us a call. We hope to see you soon! Sincerely, Sean S....

Reviewed 1 week ago

Hotel was super clean and nice. Staff is incredible. Shawn the manager went out of his way to make our stay the best. They hauled us around to places to eat and to the airport. Whatever we needed they provided. Thank you Shawn and staff :)

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Helpful?
Thank Lori L
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Lori L, Thank you for taking the time to let us know about your experience! The entire staff at the Holiday Inn Elk Grove is extremely happy that you enjoyed your time with us. If there is anything we can do for you in the near future, give us a call. We hope to see you soon! Sincerely, Sean...

Reviewed 1 week ago

Was in Chicago for training, and due to an unforeseen problem at our original place of of lodging we were moved to Holiday Inn Elk Grove. Shawn and the rest of the staff were very accommodating, and the rooms were very comfortable.

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Helpful?
Thank Ben P
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Ben P, Thank you for taking the time to let us know about your experience! The entire staff at the Holiday Inn Elk Grove is extremely happy that you enjoyed your time with us. If there is anything we can do for you in the near future, give us a call. We hope to see you soon! Sincerely, Sean...

Humble, Texas
Reviewed 1 week ago via mobile

From the manager to the employees, services was beyond what I expected. This hotel made our stay phenomenal and catered to our daily transportation needs to and from the United Training Center. Shawn thank you for helping us and rest assure that we will come back again.

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Helpful?
Thank vcastro37
Reviewed 1 week ago via mobile

Stuff was very helpful and friendly. Room was clean and comfortable,I had fridge and microwave. Prices in restaurant are cheap,delicious dishes. It was a great experience. I would recommend this hotel for everyone.

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Helpful?
1Thank olgasweet
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you for taking the time to let us know about your experience! On behalf of all the staff at the Holiday Inn Elk Grove, we are extremely happy that you enjoyed your time with us. We hope you choose to stay with us soon. Sincerely, Sean S. Front Office Manager

Fort Worth, Texas
Reviewed 1 week ago

I've just returned from a business trip to the Chicago area, and once more I stayed at the Holiday Inn in Elk Grove which is near our offices in Wood Dale. The hotel is convenient to O'Hare Airport and they provide free shuttle service to and from the airport. My room had undergone a recent remodel and was in excellent...

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Helpful?
1Thank Joseph H
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Hudson, Wisconsin
Reviewed 20 January 2017 via mobile

Customer service is not the best here. I was suppose to have an executive room but when I asked for a king bed they told me I couldn't have a executive room in a king room. The hotel was not full at all It's becoming more evident that I need to switch hotels

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Helpful?
Thank BSchulke
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear BSchulke, Thank you for taking the time to share your experience with us. I sincerely apologize for the lack of service regarding us not offering you your desired room type. It is extremely important for us to maintain a level of guest satisfaction. If you could please contact me directly so I could make this right. Again we apologize...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us. ... more   less 

Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Road, Elk Grove Village, IL 60007
Region: United States > Illinois > Elk Grove Village
Price Range: $122 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn
Hotel Style:
#2 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Elk Grove staff and other travellers.
2 questions
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Mountain
over a year ago

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Questions? Get answers from Holiday Inn Chicago Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place, try for the first floor if possible”
 of 5 bubbles fct3434fct, 15 Dec 2016 | Read review
“good price and soft beds. near-ish to ORD airport”
 of 5 bubbles rened784, 22 Oct 2016 | Read review
“Rooms on the second floor and above are quieter as they are further away from the lobby and restaurant”
 of 5 bubbles R9741EVkevink, 21 Oct 2016 | Read review
“inside rooms very quiet”
 of 5 bubbles LorraineP959, 3 Oct 2016 | Read review
“Ask for a room with no BLACK MOLD”
 of 5 bubbles luv2dsign, 13 Sep 2016 | Read review
5 of 5