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Holiday Inn Chicago Elk Grove

HolidayInn.comUS$101*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Chicago Elk Grove
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370 Reviews from our TripAdvisor Community

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Showing 363: English reviews
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Oshkosh, Wisconsin
Reviewed 1 week ago

This is my first review. I travel 48 weeks of the year so I have seen plenty of hotels.But this evening was a first when I walked through the front door and Olga S. greeted me by name before I checked in. With this being said I have only been here 2 times prior to this. The rooms are always...

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Helpful?
Thank Inkguy
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Inkguy, Thank you very much for sharing your feedback with us. We are very glad that you enjoyed your experience! You're comments regarding Olga will be shared with the entire team. Olga is an awesome addition to the team and I appreciate you seeing the value in her service. Again thank you for sharing your feedback and we will...

Fort Worth, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 12 February 2017

I've just returned from a business trip to the Chicago area, and once more I stayed at the Holiday Inn in Elk Grove which is near our offices in Wood Dale. The hotel is convenient to O'Hare Airport and they provide free shuttle service to and from the airport. My room had undergone a recent remodel and was in excellent...

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Helpful?
1Thank Joseph H
About Hotel's Favourite Review
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

USA
Reviewed 1 week ago

The rooms are large, have fridge and microwave and the beds are large and comfortable. The staff was very friendly and helpful upon check-in/out. We didn't use the shuttle service to the airport as it did not leave early enough to make our flight, but the hotel arranged a taxi. We were able to leave our car right in front...

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Helpful?
Thank AllUSAtouist
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear AllUSAtouist, Thank you very much for offering your feedback! It is always nice to hear our guests having a great experience with us. Again thank you for your feedback , we hope to see you soon!

Toronto, Canada
Reviewed 2 weeks ago via mobile

I'll start saying that I rarely write reviews when on business trips, however, this one deserves it. I stay in the holiday inn Regularly on business across the northeast and mid west. This one was a little different, and it's because of a few people that work here. There are 2 Olgas who are just super friendly, helpful and awesome,...

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Helpful?
Thank A L
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear A L, Thank you so much for offering us your feedback. We are so happy that you enjoyed your experience! Thank you very much for your kind words about the front desk staff. I will definitely share this with them. Again thank you for your feedback and we hope to see you very soon.

Reviewed 2 weeks ago

This is where I stay when I'm in Chicago for training, I've had nothing but good service, transportation to & from class, everyone here is very friendly. Room is always in good standing. I would highly recomend it.

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Helpful?
Thank Jeff Y
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Jeff Y, Thank you for providing your feedback regarding your recent stay with us. We are very glad to see that your experience was a good one. Again thank you for your awesome feedback, we hope to see you soon for your next training.

Canton, Michigan
Reviewed 3 weeks ago

It was great for my night before my flight out or ORD airport. Service was GREAT! all personnel treated me just excellent. had no inconveniences at all. The room was as expected, clean and comfortable. We were accommodate in a room near to one of their rear doors, very convenient to access from the parking lot but a little far...

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Helpful?
Thank vvidales
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear vvidales, Thank you for providing your feedback regarding your experience with us. We are very happy to see that you enjoyed your time here! I will share your feedback regarding the restaurant with the restaurant manager to ensure he corrects the staffing issues. Again, thank you for sharing your feedback with us. We hope to see you soon!

Woodstock, Illinois
Reviewed 3 weeks ago

The hotel itself was very nice. However, our main reason for staying was to stay over night and take their shuttle to the airport very early the next morning, and able to park our van there at the hotel. They ask you upon booking and on check in if and when you will be taking the shuttle, so they know...

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Helpful?
Thank breerogges
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear breerogges, Thank you for taking the time in providing us your feedback. We are truly sorry that you experienced this kind of service while staying with us. I will definitely have a conversation with our shuttle drivers and front desk staff to ensure this kind of service does not occur again. Again thank you very much for your feedback,...

Saint Louis, Missouri
Reviewed 4 weeks ago

This is not the nicest or most feature rich hotel I've stayed at, but it has been recently updated, and is very comfortable, and the staff are the nicest you'll meet. It's also very affordable. I, and my family, have stayed there on many occasions, while traveling and for events. We will continue to stay here when ever we're in...

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Helpful?
Thank Dave K
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Dave K, Thank you for offering us your feedback. We are glad to see that enjoyed your overall experience with us. In addition, we are glad to see that our staff treated you the way you should be treated. Again we appreciate your feedback and we hope to see you soon!

Reviewed 4 weeks ago

I've been to this hotel in early spring every year since 2012 and haven't ever been overwhelmed with joy but really never had anything negative happen. The stay this year was a bit underwhelming again and the catering/support staff for the conference seemed understaffed and disorganized. I booked a two double bed room at the conference rate and ended up...

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Helpful?
Thank Aaron D
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Aaron D, Thank you for taking the time in providing your feedback. We truly appreciate your loyalty with us during the years! I am saddened to read that your recent experience was not a good one. I will definitely share your feedback with all departments to ensure that we take the steps to correct these issues you mentioned. Again,...

Reviewed 16 April 2017 via mobile

I've stayed for a week, enjoyed dinner in the attached restuarant. Enjoyed a swim in the very large and warm pool. Abed at the front desk has been more than helpful, he's been enjoyable, pleasant and helpful. Thank you all!!

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Helpful?
Thank Matthew M
Sean S, Front Office Manager at Holiday Inn Chicago Elk Grove, responded to this review

Dear Matthew M, Thank you for taking the time in offering your feedback. We are very glad to read that you enjoyed your experience and that Abed was helpful. Again thank you for your feedback, it means a great deal to us. We all hope to see you soon Matt!

166 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to The Holiday Inn Elk Grove Village, Illinois. We are minutes away from O'Hare International Airport (ORD) in the heart of the Northwest Suburbs of Chicago. Our award winning associates are ready to ensure your stay with us is a success. We offer shuttle service to and from O Hare (6:00am to 10:30pm) for only $5.00 per person/per trip, as well as complimentary transportation within a 5 mile radius of the hotel (including Woodfield Shopping Center). We also within walking distance to easy public transportation to Downtown Chicago. Our friendly staff and clean rooms offer efficient work space complimented by free ultra fast high-speed wireless Internet. Our dining options include a visit to Shelby Campbell's restaurant attached to the hotel featuring our new full menu. Known for local favorites like our chili, pizza, and newly added lobster mac N cheese, Shelby Campbell's still offers the famous Shelby Steak and pork chop, and is also available for room service. We look forward to you checking in with us. ... more   less 

Additional Information about Holiday Inn Chicago Elk Grove

Address: 1000 Busse Rd, Elk Grove Village, IL 60007-2495
Region: United States > Illinois > Elk Grove Village
Price Range: $142 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Elk Grove 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Elk Grove Village Holiday Inn
Hotel Style:
#2 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Elk Grove staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Chicago Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were clean and comfortable, call the hotel for options”
957gloriak, 20 Mar 2017 | Read review
“Great place, try for the first floor if possible”
fct3434fct, 15 Dec 2016 | Read review
“good price and soft beds. near-ish to ORD airport”
rened784, 22 Oct 2016 | Read review
“Rooms on the second floor and above are quieter as they are further away from the lobby and restaurant”
R9741EVkevink, 21 Oct 2016 | Read review
“inside rooms very quiet”
LorraineP959, 3 Oct 2016 | Read review
5 of 5
HolidayInn.com
US$101* /night
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Expedia.comUS$128
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Prices are for 1 room, 2 adults
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