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Country Inn & Suites by Carlson, Elk Grove Village

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Country Inn & Suites by Carlson, Elk Grove Village
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309 Reviews from our TripAdvisor Community

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Showing 307: English reviews
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Zebulon, Georgia
Reviewed 4 days ago NEW

We had a great stay. We were very pleased with the hotel, it's appearance, and our room was very clean and comfortable. The staff was very attentive and the breakfast bar was really great. We look forward to staying at Comfort Inn & Suites again sometime in the future.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank bessiebellob
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear bessiebellob, Thank you for choosing the Country Inn & Suites Elk Grove Village for your stay in our area. We are happy to know you enjoyed your stay and the breakfast bar. We look forward to your next stay.

Reviewed 5 days ago NEW

Was there for a conference in the adjacent meeting venue (Belvedere). Had two meetings scheduled and moved after the second that we had already booked with the first. The hotel staff did not have any connection with the meeting venue even though it was attached to the property. Hotel room was adequate. Staff was nice but not overly helpful. Location...

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Helpful?
Thank Tami V
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Tami, I'm sorry to hear about your experience at our hotel, I have passed your feedback on to my staff and address your concerns. As you know even though we are connected to the Belvedere we are two separate business entities, I will make sure to share your feedback with them regarding their establishment. We take all feedback as...

Reviewed 2 weeks ago

Special Thanks to Lydia at front desk for helping prior to arrival. She helped me with room type, what was nearby, and if I would access to a microwave because of limited foods I eat. I appreciate her professional yet extremely pleasant attitude. I'll be staying 3 nights- I feel relieved knowing what to expect. If I don't post again...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Amy H
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Amy, Thank you for taking the time to review our hotel and specially our staff. I have passed your feedback on to my staff to show them the great example Lydia is. We hope you keep us in mind during your next visit to our area.

Decatur, Illinois
Reviewed 18 January 2017

I stayed at the Country Inn for business and found it to be a very clean place. The people at the desk were very helpful and the room was nice and large. It had the typical amenities of a microwave and refrigerator, and wifi was free. This is a big advantage the 3* hotels have over 4*. The free bottle...

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Helpful?
Thank Barry S
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Barry, Thank you choosing the Country Inn & Suites Elk Grove Village for your stay to our area, we are happy to know you enjoyed your stay and that the staff made an impact during your trip. We appreciate the feedback regarding our parking situation, bed and A/Cs and will be making possible changes to address the situation.

owosso, United States
Reviewed 5 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Dave K
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Chicago, Illinois
Reviewed 11 December 2016

Good hotel, clean, good staff. Just a terribly noisy fan in stairway hallway killed my sleep... hopefully another stay would go a lot better. Perfect for banquets stay and hopefully other amenities make up for this stay in a future date to be determined

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank alexandrod129
Reviewed 5 December 2016

My client booked this hotel for me. I had stayed there twice before, with the latest stay being 2-3 years ago. The hotel was as good this time if not better. Very clean. Staff is excellent. Spacious accommodations.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank O3483CAgeorgek
high desert, United States
Reviewed 24 November 2016

Nothing bad to say. All was great. We attended a wedding there and literally walking downstairs all at the same place and could walk to wedding without going outside, which was great! We had a great experience and it was quaint and very nice. The cookies on the check in counter was neat. But I was really thankful for the...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Y1694WDsarahv
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay during the wedding. We look forward to your next stay.

Moses Lake, United States
Reviewed 21 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank jonnyw346
Farmington, Missouri
Reviewed 11 November 2016 via mobile

Had a stay here in September for business and it was acceptable. It didn't stand out in good or bad. Was a great location fir my trip and was not expensive. The Westin in itasca is a short distance from here and is much better but a bit more expensive.

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Helpful?
Thank Jeffrey U
HotelManager834, General Manager at Country Inn & Suites by Carlson, Elk Grove Village, responded to this review

Dear Jeffrey, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We hope to see you again for your next visit to our area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located within three miles of Woodfield Mall, 12 miles from O'Hare International Airport, and minutes from Metra Rail to downtown Chicago. Complimentary amenities include: High Speed Internet, Breakfast, Local and Airport Shuttle. ... more   less 

Additional Information about Country Inn & Suites by Carlson, Elk Grove Village

Address: 1160 W Devon Ave, Elk Grove Village, IL 60007-3214
Region: United States > Illinois > Elk Grove Village
Price Range: $124 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Carlson, Elk Grove Village 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Country Inn And Suites Elk Grove
Country Inn & Suites Elk Grove Hotel Elk Grove Village
Country Inn Elk Grove Village
Elk Grove Village Country Inn
Hotel Style:
#3 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites by Carlson, Elk Grove Village staff and other travellers.
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Questions? Get answers from Country Inn & Suites by Carlson, Elk Grove Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask, and they will assist you prior to arrival”
 of 5 bubbles M8322QHamyh, 8 Feb 2017 | Read review
“very long hallways from the elevators, choose a lower number to be closer a higher number to be further from them.”
 of 5 bubbles meyerwm, 4 Nov 2016 | Read review
“Try and get a room close to the elevator! They have ice, or snacks nearby.”
 of 5 bubbles 126omarr, 23 Aug 2016 | Read review
“The rooms around the court for the receptions are very noisy with wedding parties going until early in the morning.”
 of 5 bubbles Peggyjg, 31 Jul 2016 | Read review
“Bring an Ethernet cord, WiFi doesn't work.”
 of 5 bubbles awhitman90, 6 Jul 2016 | Read review
5 of 5