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Sheraton Suites Chicago Elk Grove

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Sheraton Suites Chicago Elk Grove
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105 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Reviewed 2 days ago NEWvia mobile

Went there on a business trip for 2 weeks. The staff is extremely friendly and helpful. Amazingly spacious and bright rooms. Loved the overall layout of the rooms. Had a wonderful stay. If work takes me back to Chicago, this would probably become my second home. That being said, the food was a tad bit on the costlier side as...

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Helpful?
Thank Tanushree D
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 31 July 2016 via mobile

Wanted to spend a night in Illinois and by being a SPG member this hotel accommodated my points for a free nights stay. This is one of the most organized suites I ever stayed in. The hotel staff is welcoming, accommodating, and professional. They had all the amenities my family needed; pool, fitness, free parking. Definitely will be a favorite...

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Thank MissFrequentFlyer
About Hotel's Favourite Review
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear MissFrequentFlyer, Thank you for taking time to write us a great review. I am glad that you enjoyed your stay and that our team took great care of you! We definitely welcome you back at anytime. We will be completing our renovations towards the end of 2016 and will be even better! Again, thank you for your review and...

Chicago, United States
Reviewed 3 days ago NEW

I was there for our family reunion April 2017 and all I can say is that i amazed by the hospitality of the staff. From the manager to the staff everyone was so friendly and kind to our family. There was renovations there during our stay but we didn't even notice it. The rooms were great just a little bit...

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Thank James T
Reviewed 1 week ago via mobile

I don't even know where to start. This was supposed to be a weekend getaway for the kids who are on spring break and it went all wrong thanks to Sheraton. I called this Sheraton to make a reservation and it seems that Central reservation took my call. I asked if they had a pool, they said yes. I asked...

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Thank Shamcy A
Winchester, United Kingdom
Reviewed 1 week ago

Good location, easy to fine. Lots of parking (free) unlike hotels closer to O'Hare. Good sized rooms, well maintained and comfortable. The staff are really helpful making your stay relaxing. The newly renovated lobby area provides a bar and reasonable bar snacks. Breakfast just OK though many choices outside. It's not a fancy hotel but provides good value. 15 minutes...

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Thank SoloTony2015
Lakeville, Minnesota
Reviewed 3 weeks ago

Lovely room, no problems. Nice staff and good restaurant. Not in middle of downtown. Now I need another 115 characters.... nice weather, nice geese, clean windows, receptionist with beautiful hairdo...

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Thank Richard W
Reviewed 4 weeks ago via mobile

We enjoy staying at this place. Its our go to place when we visit Chicago. New renovations are nice in lobby area. Hotel is nothing fancy but it is clean and rooms are perfect for our family of 5. Sad they took out the hot tub and outdoor pool but my kids still like the indoor pool. We are spg...

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Thank erfcrew
chicago
Reviewed 21 March 2017

If you are in the Ohare area of Chicago on business, this is a GREAT value. Every room is a two room suite...plenty of space. Property is in the process of being renovated. It's close to the airport (shuttles available) and Schaumburg. Lots of shopping nearby. I've stayed here hundreds of times. For business it's a great base of operations....

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Thank deanc706
Suwanee, Georgia, United States
Reviewed 21 March 2017

Always welcoming staff! Had become friends with most of them in this place pretty soon. I am not social that much even though I travel a lot. But here, I felt they made you feel nice. The hotel had some inconveniences last couple of months due to much needed renovations but it is worth it. The rooms and the facility...

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Thank Mike N
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 15 March 2017 via mobile

If you're staying here, it's gotta be for business (really, don't stay in an Elk Ridge business park for leisure), and I think this property will be what you expect, in a (generally) good way. There was ample work space and a separate bedroom area. Staff was exceedingly friendly. Linens were fine and it was clean with only minor quibbles....

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Management response:

Thank you for your feedback. I am glad to hear that our teams have gone out of their way to ensure a pleasant stay for you. I apologize that you did not have as great of an experience in our restaurant. I have shared your comments with our Food and Beverage team so they may use it as a coaching...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Suites Chicago Elk Grove hotel has over 4600 sq ft of meeting and event space and is close to Chicago O'Hare International Airport, Woodfield Mall, Arlington Racetrack, and Allstate Arena. The Hotel provides complimentary shuttle service to and from Chicago O'Hare International Airport beginning with the first departure from the hotel at 5:00 AM and the last departure from Chicago O'Hare International Airport at 11:00 PM. The complimentary airport shuttle service runs every half hour. ... more   less 

Additional Information about Sheraton Suites Chicago Elk Grove

Address: 121 NW Point Blvd, Elk Grove Village, IL 60007-1019
Region: United States > Illinois > Elk Grove Village
Price Range: $135 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Chicago Elk Grove 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Elk Grove Village
Sheraton Chicago
Elk Grove Village Sheraton
Sheraton Suite Elk Grove
Hotel Style:
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Chicago Elk Grove staff and other travellers.
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Questions? Get answers from Sheraton Suites Chicago Elk Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably better away from the elevators”
SoloTony2015, 15 Apr 2017 | Read review
“311 was great”
I9173TYrichardw, 2 Apr 2017 | Read review
“Avoid rooms 708 and 709 - smoke problems.”
deanc706, 21 Mar 2017 | Read review
“Ask for newer, renovated rooms if available.”
tellMikey, 20 Mar 2017 | Read review
“Book the club floor.”
gleavit997, 21 Feb 2017 | Read review
5 of 5