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Courtyard Chicago Elmhurst/Oakbrook Area

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370 N IL Route 83, Elmhurst, IL 60126
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About

#3 of 5 hotels in Elmhurst
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Taxi service
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Snack bar
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Seating area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Iron
Private bathrooms
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
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328Reviews6Q+A91Room tips
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des43055 wrote a review Nov 2022
Newark, Ohio138 contributions55 helpful votes
One night stay with friends while going to the Ohio State vs Northwestern game. The staff was very friendly and helpful, check in and out was a breeze. The hotel is clean and appeared to be newly renovated. Our room was clean, everything was nice and we didn’t hear any noise from outside our room. It’s located close to several restaurants and stores. It’s also a short 25 minute drive to Evanston. If ever in the area, we would stay here again
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Manjarrez, Other at Courtyard Chicago Elmhurst/Oakbrook Area
Responded 3 weeks ago
I'm happy to hear you enjoyed your stay with us! Thank you for taking the time to provide us feedback. We really appreciate it. I hope you can continue to stay with us. Safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
beachseeker23 wrote a review Jan 2022
West Chester, Ohio58 contributions47 helpful votes
Hotel's Favourite
We stayed at this hotel for new year eve show next th the hotel. The hotel is very nice and clean staff at the lobby were so nice and welcoming. Check in and out were so smooth and fast. Rooms were clean and in good condition, bathroom was a bit small
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Manjarrez, Other at Courtyard Chicago Elmhurst/Oakbrook Area
Responded 28 Jan 2022
Thank you for staying with us! I'm happy to hear you enjoyed your stay. We hope you can continue to stay with us, in the future. Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flyby0161 wrote a review Sep 2022
Hallandale Beach, Florida1374 contributions517 helpful votes
The hotel is showing age, it’s clean, dated and good proximity to highways for Oakbrook and ORD. Friendly staff, lobby bar and restaurant. If travel needs take you in nearby area, this Marriott offers a good option. Clean and comfortable option
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tammy Robinson-Gant, General Manager at Courtyard Chicago Elmhurst/Oakbrook Area
Responded 4 weeks ago
Hi Flyby0161! Thank you for spending your time here in Elmhurst with you. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jade P wrote a review Jul 2022
1 contribution
***CAUTION LONG READ*** I began my stay with The Marriott on Elmhurst/Oakbrook on July 7th, 2022. visiting Chicago for my very first time and with all the things you hear about Chicago, I thought this hotel would be perfect for the first stay. It looked safe and to be in a nice suburb so it was perfect! Everything was as normal as any other day at any other Marriott, check-in was quick, everything was fine. The morning of the 8th, I decided to go down to the front desk to extend my stay for an additional night, an extra $260 swipe onto my card. In the midst of me doing this there was a discrepancy with my card on file to which Diana, the manager, was completely insensitive and quite cold about the situation. Almost as if she were implying that I didn’t have the money to pay them. I try my best to stay calm and rationalize in critical thinking moments like this. Once I explained that my card had actually been flagged the transaction for suspicious activity and that I had to approve the transaction manually, everything seemingly went back to normal. I swiped my card, requested for new towels and proceeded to go back up to my room. Another woman brings my towels up to me and as I am accepting them I am assuming she saw my dog which is a service animal, which whom I also check in with. At first I thought nothing of it because why would I? Not even 10 minutes later I receive a call from Diana at the front desk informing me that she had “gotten word” of my dog and proceeded to let me know that this is a dog free hotel. I then informed her that my dog was a service animal and I also had documentation if I needed to provide any of that to her. She then replies “ Well are you sure it’s a service animal? Or is it an emotional support animal? Because there’s a difference.” I then let her know that I am well aware of the difference and if it was a emotional support animal then that’s what I would have said. Diana then asks me “Okay, and what services do they assist you with?” Which if anyone has a service animal you know that probing and asking invasive questions like that is against HIPPA and also my medical privacy. Me being so flustered willingly let her know what service my dog assists me with. I ask her if she needed any paperwork because I would be more than happy to provide it. She then says “oh no as long as you say they are device animals you should be fine” So finally here I am thinking all of the uproar is over and I can finally decompress and proceed to planning the remainder of my day. I would like to say maybe 20-25 minutes later I get a knock on my door from another woman from the front desk and to my face she says this. “Um yes we’ve received numerous complaints about a particular marijuana smell that is coming from one of the rooms and we need to check the room to make sure no one has been smoking.” So granted I am a Marijuana smoker but I am also a silver elite member with Marriott, this is not my first stay, I am well aware they are a smoke free hotel and I know better than to smoke in a room.” I let the woman know that I do go down to my vehicle and smoke often so maybe my aroma can be smelled when walking back to my room? but rest assured I have not smoked in the room not once, not at all. The woman continues on her way, but somehow I just knew that this. Was not. Over. Me having bad anxiety, decided to just call the front desk to make sure there wasn’t an issue at foot. Diana the says that yes there actually is a problem, they run a smoke free hotel and since I had “been smoking” in the room they were going to have to ask me to recuse myself from the establishment. I tried my best to explain to her the circumstances and Diana simply was not trying to hear what I had to say AT ALL. When I finally realized that we were not getting anywhere, and how she was so ready to respond to everything I was explaining to her, I knew her mind was made up at that point. So defeatedly I decide to just leave and find somewhere else to stay. I then tell Diana “well I’m going to need my money back for the night that I just paid for.” Diana tells me that I WILL NOT be getting my money back and that I will also be charged $250 for SMOKING IN THE ROOM. something I’ve told her REPEATEDLY I DID NOT DO. so at this point as you can imagine I AM FURIOUS! If they had all these issues with me why did they allow me to extend my stay? Why not just say they are booked up or something but instead you decide to TAKE my money and then KICK ME OUT. I am a BLACK LGBTQ+ person and from the Discrepancies that happened when making my payment, down to being FALSELY accused of AND penalized for smoking and having my money TAKEN from me on top of having to find a WHOLE NEW Hotel with a WHOLE NEW RATE in a city when I AM NOT from, CHICAGO no less. It is obvious to see that these people did not want me here and did everything they could to harass and find a way to Justify kicking me out of this hotel and thinking they would not be held accountable. If you are apart of the lgbtq+ community or even a POC I would definitely think twice before deciding to book and spend your money at this hotel. It is disgusting and down right embarrassing how I was treated and I have never in all my life been dealt with in such a manner. I will NEVER come back here again.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Manjarrez, Other at Courtyard Chicago Elmhurst/Oakbrook Area
Responded 15 Jul 2022
Dear Jade P, Thank you for taking the time to write a review about our hotel. Whether you are here for a quick trip or an extended one, our entire team is committed to ensure your stay is most enjoyable. We at Marriott, believe in treating all guests equally no matter their background, race, or orientation. If you would like to discuss this further, please feel free to call the hotel and speak to myself or the General Manager. Once again, thank you for choosing our hotel and we wish you can consider us once again, for future reservations. Carla Assistant GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ladylana wrote a review Jun 2022
Fort Lauderdale, Florida90 contributions82 helpful votes
I was at the hotel for a business meeting and although it has been recently renovated, it was lacking in some areas. Pros Close to the airport Very quick check in experience with acknowledgement of Gold Elite status Renovated Rooms Cons AC in the room was super loud and distracting. I had to keep turning it off to get some sleep, but they made my room too hot The bed was hard as a rock (I'm a side sleeper and woke up with shoulder pain) Very thin walls and you can here your neighbors Although the rooms were renovated, you can see very obvious wear and tear Not many food options near by or places to walk (the hotel restaurant did not have many vegetarian/vegan options) Overall room had a dak grim feel My company booked the hotel but will recommend them check other options in the area next time.
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Date of stay: June 2022
Value
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Trip type: Travelled on business
Room Tip: Higher floor away from the elevator
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Manjarrez, Other at Courtyard Chicago Elmhurst/Oakbrook Area
Responded 26 Jun 2022
Good Morning ladylana, Thank you for the comments you have provided. I have passed your comments along to the correct department, to make sure we continue to improve our facility. Thank you for choosing to stay with us and your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DIOGENES L wrote a review Jun 2022
San Francisco, California593 contributions479 helpful votes
I was beginning to be dissapointed with my choice of hotels as I was approaching it...You have to drive through a semi-paved U Haul parking lot to get there. The hotel is uniquely locked in between a highway from which you can only access the hotel going only in one direction; and the other way is through a U Haul lot. So, if there is traffic and you are coming in from a "wrong" side, getting there would be challenging. Everyone who worked in the hotel was nice and they all are convinced that the hotel is located in a nice area. I must respectfully disagree. When I asked about upgrade availability, front desk did upgrade me. The suite looked interesting, not neccesarily in a good way. It also had an odor; when I asked an employee to check out my order and asked her what is it in her opinion, she said "Roses?". I thought it was more like an expired fish smell, but she came back with air freshener and sprayed some of it in the room. I was also told hotel has gone through a renovation....I could never tell that about the suite where I stayed. Maybe it was excluded from the renovation? The Bonvoy app claims the hotel is 5.5 miles from ORD, but it took over 20 minutes to get there even though I left before 4 am.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Manjarrez, Other at Courtyard Chicago Elmhurst/Oakbrook Area
Responded 7 Jun 2022
Good Afternoon diogenesl2014, ] Thank you for your feedback on the suites. May I ask, what was interesting about the suite? Any feedback, will be greatly appreciated. I will also let my Housekeeping Manager know about the odor in the room. Rest assured, your comments will help us improve and it will not be an issue moving forward. Thank you so much for the feedback about O'hare airport, I did check our website and it is listed at 12.1 miles. Can you please share where you saw the information? I would love to check the website and have it corrected. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trix wrote a review Jun 2022
1 contribution
Place is gross. The AC in the room doesn’t work. It’s 77 degrees in there currently. Water in tub won’t drain and is brown. Parking lot has potholes in it. night manager just doesn’t care and was rude. Stay anywhere else. I wouldn’t book my worst enemy in this place.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Manjarrez, Other at Courtyard Chicago Elmhurst/Oakbrook Area
Responded 5 Jun 2022
Ms. Trixy, thank you for bringing these issues to our attention. Our housekeeping manager was able to assist you in the morning. Rest assured, I have passed your comments along to my team so we can continue to improve. We care about our guests and want to make sure your stay is comfortable. Unfortunately, on a sold out night, we weren't able to offer you a room switch. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
drmoore wrote a review Apr 2022
Pekin, Illinois395 contributions99 helpful votes
Learned my lesson. We’re Hilton hotel people. The pictures on the web site made our King mini suite look comfortable…it was NOT! Bed was hard, sofa was hard! Getting the the hotel was really a pain if you weren’t going the right direction. Ice makers are turned off due to Covid 🤔. No door between the living room and the bedroom so you really couldn’t use both tvs. Only nice thing was the bathroom area, however they need to upgrade the toilets to high rise, slow close lids. Both living room and bedroom seemed dark? Will not be staying here again.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Manjarrez, Other at Courtyard Chicago Elmhurst/Oakbrook Area
Responded 11 Apr 2022
Good Afternoon Robin, thank you for your feedback, we appreciate it. We are sorry that this was your experience with us and assure that is the impression that we wanted to leave. We have forwarded your feedback to the appropriate hotel team members to ensure it is addressed accordingly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian W wrote a review Apr 2022
1 contribution
TOTAL DUMP! First put in room that reeked of smoke. Busy hwy side sounded like the Indy speedway. Got moved to a “suite”, same noisy side. Bizarre 1-person bathroom, 2 TVs, neither one worked. Don’t ever fall for the “renovated” bs on website
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Tear the place down and start over …
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Manjarrez, Other at Courtyard Chicago Elmhurst/Oakbrook Area
Responded 11 Apr 2022
Good Afternoon Brian, Thank you for taking the time to let us know about your experience with us. I sincerely apologize for falling to meet your expectations. Rest assured, I have passed your comments along to the correct department to make sure its not an issue moving forward.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter Paul I wrote a review Sep 2021
Daly City, California4 contributions
The people at this Marriott Property were excellent. We enjoyed our stay at the hotel. I often do not write reviews, and I'm a Lifetime Titanium Elite Member with Marriott, but I felt that my wife and I's experience here was great. I want to thank Kimberly Kubaca (Director of Sales) especially for reaching out to me prior to my arrival, and asking us if there was anything we needed. We had a unique situation, and she was able to resolve the conflict.
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Date of stay: September 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carla Manjarrez, Other at Courtyard Chicago Elmhurst/Oakbrook Area
Responded 15 Nov 2021
Good Afternoon, First I would like to thank you for being a Lifetime Titanium Elite Member. Thank you for your loyalty! I am delighted to hear that you and your wife enjoyed your stay. I'm happy Kimberly was able to help you! Thank you so much for your feedback, we really appreciate it. I hope you can come back and visit us, whenever your travels bring you back to Elmhurst.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$107 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott chicago elmhurst/oakbrook area hotel elmhurst, courtyard elmhurst, elmhurst marriott, elmhurst courtyard
LOCATION
United StatesIllinoisDuPage CountyElmhurst
NUMBER OF ROOMS
140
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COURTYARD CHICAGO ELMHURST/OAKBROOK AREA: UPDATED 2022 Hotel Reviews, Price Comparison and 125 Photos (IL) - Tripadvisor

Frequently Asked Questions about Courtyard Chicago Elmhurst/Oakbrook Area
Which popular attractions are close to Courtyard Chicago Elmhurst/Oakbrook Area?
Nearby attractions include Crazy Pour (0.9 km), Odeum Expo Center (0.7 km), and Mack's Golden Pheasant (0.4 km).
What are some of the property amenities at Courtyard Chicago Elmhurst/Oakbrook Area?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard Chicago Elmhurst/Oakbrook Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Chicago Elmhurst/Oakbrook Area?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Chicago Elmhurst/Oakbrook Area?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Chicago Elmhurst/Oakbrook Area?
Conveniently located restaurants include Mack's Golden Pheasant, Sarpino's Pizza, and Strat's.
Are there opportunities to exercise at Courtyard Chicago Elmhurst/Oakbrook Area?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Chicago Elmhurst/Oakbrook Area?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Courtyard Chicago Elmhurst/Oakbrook Area offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard Chicago Elmhurst/Oakbrook Area?
Many travellers enjoy visiting Wilder Mansion (2.3 km) and Oak Brook Polo Club (7.9 km).
Is Courtyard Chicago Elmhurst/Oakbrook Area accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.