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Holiday Inn Chicago North Evanston

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Holiday Inn Chicago North Evanston
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494 Reviews from our TripAdvisor Community

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Showing 481: English reviews
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Indianapolis, Indiana
Reviewed 1 week ago

We stayed one night while visiting NWU and enjoyed this place very much. Although parking next door costs $18/day, there is plenty of free street parking available a couple of blocks away. The French restaurant across the street is amazing.

Thank qpwo
Sanford, Florida
Reviewed 1 week ago

I actually accidentally booked here. It is new so when I was booking through our travel website I just selected the first Holiday Inn like I usually do. However, once I realized the mistake, I just decided to try it out and so happy I did. The front desk person was very friendly and helpful. The bar restaurant area is...

Thank Sarah M
Reviewed 4 weeks ago

My family and I stayed here for 3 nights while visiting Chicago. The hotel was clean and the staff were all very friendly and helpful. The hotel was conveniently located near many restaurants, and just a few blocks from the Chicago transit, which we used daily to travel into the city. We ate a delicious breakfast each morning at the...

1Thank Stacey H
Indianapolis, Indiana
Reviewed 14 March 2017

Stayed here 1 night while visiting family. The hotel is newly remodeled with a trendy decor and a nice restaurant and bar. Room was very clean and I am very particular about that. Paid valet parking but street parking is possible. The location is within walking distance of many stores and restaurants. I thought pricing was very good as I...

1Thank Eileen B
Philadelphia, PA
Reviewed 9 March 2017

I had modest expectations, which were far exceeded. The hotel is lovely, and the hotel lobby staff were outstanding. (My cousin and a dear friend wanted to visit to talk. We decided to sit near the lobby fireplace. The young man behind the desk was just terrific-- helped us move chairs, brought us a carafe of orange juice, and then...

1Thank Philly022
Milwaukee, Wisconsin
Reviewed 27 February 2017

Have been here before and the rooms are average in size. It was noted that the carpet was dusty around the edge of the room as were other areas such as the coffee maker, lamps,. The light switches were also a bit dirty. The bed, pillows, and towels were fine. The remote didn't work well at all. Either the push...

1Thank n0rm216
Reviewed 17 January 2017

From the minute I walked into the hotel, I felt welcomed. I checked in late and Billy, the front desk supervisor, was efficient and friendly. I wanted a night cap / glass of wine and he called the bar before they closed for the night to accommodate me. As I walked back past the front desk after getting my glass...

1Thank Stacy M
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Thank you for sharing your experience at Holiday Inn Chicago North- Evanston. We are pleased that you felt a pleasant encounter that our staff was able to offer you . We look forward to hosting your next stay.

Algonquin, Illinois
Reviewed 5 January 2017

This property was a Best Western until last year and there have been upgrades. The lobby is more spacious and brighter and the entrance from the parking garage has been improved. The room was very clean and offered a nice view of Lake Michigan and downtown Chicago. Rooms have their own thermostats and the heater was very quiet. Staff was...

1Thank Fredturtle42
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear Fredturtle42, Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate the compliments describing our staff. We will definitely correct the item that you have pointed out and we look forward to hosting your next stay.

Makkah Province, Saudi Arabia
Reviewed 20 December 2016

Overall hotel is great. Location is very good in Evanston. Close to restaurants, cafés, offices and not that far from downtown Chicago. Room was very clean and bed very comfortable. Service is great. Front desk staff very helpful and friendly. Would definitely recommend this hotel.

1Thank Al A
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear Al A, Thank for posting your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our comfortable beds and clean rooms. Our staff thanks you for the compliments and the recommendation. We hope that you will visit us again soon!

Chicago, Illinois
Reviewed 19 December 2016 via mobile

I think this hotel has recently changed owners. There were many issues. That doesn't mean that one should endure these issues. I paid full price so I expect full service. The restaurant hours on the website didn't match the actual hours. Further the restaurant was unbearably cold. The vending room on my floor was empty. The room was signed as...

1Thank ChicagoBizDude
John M, General Manager at Holiday Inn Chicago North Evanston, responded to this review

Dear ChicagoBizDude, Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your candid observations. I apologize for the not meeting your expectations and that is unacceptable. We will address and correct all of the items you have identified. We will strive to improve so that if the opportunity arises and you...

54 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The newest addition to Evanston is the Holiday Inn Chicago North-Evanston, Illinois! Our hotel occupies a prime spot along Chicago's North Shore, just four blocks away from Lake Michigan and Northwestern University and close to downtown Chicago sightseeing, tours, museums, restaurants and shopping. This state-of-the-art Hotel features special in room amenities such as Free High Speed Internet Access, Microwave and Refrigerator, 37" Flat Panel LCD TV and Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our Outdoor Swimming Pool (seasonal), Business Center, Wireless Internet Access in all public areas and Fitness Center. Points of Interests:Companies: Rotary International, Leapfrog Online, ZS Associates Hospitals: Evanston Hospital Universities: Northwestern University (NU), Kellogg School of Management Local Attractions: Northwestern University, Baha'i House of Worship, Navy Pier, Wrigley Field, Shedd Aquarium, Art Institute of Chicago, Willis Tower. The newest addition to Evanston is the Holiday Inn Chicago North-Evanston, Illinois! Stay Smart at the Holiday Inn Chicago North-Evanston! ... more   less 

Additional Information about Holiday Inn Chicago North Evanston

Address: 1501 Sherman Ave, Evanston, IL 60201-4416 (Formerly University Plaza Hotel)
Region: United States > Illinois > Evanston
Price Range: $134 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago North Evanston 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Best Western University Plaza Hotel Evanston
Best Western Hotel Evanston
Evanston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago North Evanston staff and other travellers.
5 questions
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Chicago, Illinois
Evanston, Illinois
over a year ago
Cincinnati, Ohio
over a year ago

See all questions (5)

Questions? Get answers from Holiday Inn Chicago North Evanston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best to ask for a room away from the rail (high speed) tracks.”
Philly022, 8 Mar 2017 | Read review
“southeast side rooms likely quieter”
n0rm216, 26 Feb 2017 | Read review
“Trains go by 24/7 which did not bother us but if it bothers you, ask for a higher floor.”
Fredturtle42, 4 Jan 2017 | Read review
“Rooms with view on the rail track should be avoided”
ala506, 20 Dec 2016 | Read review
“rooms facing north or east for better views”
aptao55, 1 Nov 2016 | Read review
5 of 5