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Four Points by Sheraton Fairview Heights

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Traveller (37)
Room & Suite (49)
Dining (2)
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Overview
  • Excellent39%
  • Very good33%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
“front desk”(54 reviews)
“breakfast buffet”(15 reviews)
“small bar”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (310)
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Traveller rating
114
104
56
24
11
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LanguageEnglish
114
104
56
24
11
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All reviewsfront deskbreakfast buffetsmall barlobby areabeds were comfortablea great stayst louisvery nice hotelconferenceinterstatebellevillemicrowavecomfortermoviecouponchain
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1 - 5 of 309 reviews
Reviewed 1 week ago

I''ve been going down to the St. Louis area now for almost 5 years, just about 7-8 times per year. I've sampled all of the upper end, medium and lower tier hotels. This hotel by far is the best value for your money. You're only...More

Thank Kurt L
Reviewed 3 weeks ago via mobile

Over two years since my last stay and it's definitely better in almost every regard. I stayed twice this week and my observations were consistent for both. The front desk and breakfast staff were exceptional: 5 stars. The housekeeping would get 1 star. Tim, the...More

Thank Kauai-Biz-Traveler
Response from Tim V, Manager at Four Points by Sheraton Fairview HeightsResponded 3 weeks ago

Dear, Kauai-Biz-Traveler - Thank you for taking the time to share your review and for your candid feedback. I'm disappointed that your stay didn't meet your expectations and I've spoken with our housekeeping team and manager to remedy the situation going forward. Thank you for...More

Reviewed 21 April 2018 via mobile

We chose this hotel because it offered an in-suite jacuzzi & was a Sheraton. The lobby was nice & the staff very friendly & helpful but the rest of the hotel is in desperate need of a complete renovation. The carpet in the halls are...More

Thank Karla M
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded 4 weeks ago

Good afternoon - Thank you for choosing the Four Points by Sheraton Fairview Heights for your accommodations this weekend. I truly regret that your experience did not meet your expectations. You're correct in that we are in need of major updates in order to enhance...More

Reviewed 22 January 2018

Spent two nights at this hotel recently, and while the staff was pleasant enough, the building itself was in pretty awful shape. The shower had mildew in the grout, paint peeling from the ceiling, bad plaster repair on walls and ceiling, peeling wallpaper, etc... Ceiling...More

Thank cscmc1
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded 23 January 2018

Thank you for taking the time to review our property & for your candid feedback. It's true that our hotel is in need of a facelift & until we undergo a complete renovation, we are working hard to correct these cosmetic issues. Thanks also for...More

Reviewed 2 December 2017 via mobile

Have stayed at this chain on many occasions so had high expectations...this place fell far short. Rooms were very worn with rips in the couch cushions, dings and dents in the furniture and burned out lights and dirty carpet in the halls. Friendly staff, best...More

1  Thank JAS60091
Response from Tim V, General Manager at Four Points by Sheraton Fairview HeightsResponded 4 December 2017

Thanks for taking the time to review your stay with us and for your candid comments. I truly regret our product wasn't up to your expectations. I'm glad to hear you had a positive experience with our staff and that you were able to enjoy...More

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Most Booked Properties in Fairview Heights
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$109 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (49)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Catherine B
2 March 2017|
Answer
Response from Tim V | Property representative |
Our pool is open until 10pm each evening.
0
Votes
himanshu p
22 February 2016|
AnswerShow all 4 answers
Response from Armywarrior1234 | Reviewed this property |
As far as I know there is no up-charge for a King. Becareful because the King Size have pay options that do cost more IE Flexible, Advance charge etc.. Enjoy your stay.
0
Votes
eduardo g
22 June 2015|
AnswerShow all 4 answers
Response from Nicholas A | Property representative |
You are all correct! 3pm is our official Check-In time at the hotel. During the week however, there are times when you may be able to check in earlier. You'd need to give us a quick call on your arrival day so we can have... More
0
Votes
Room Tips
"Ask for a hotel facing the back - It's a wide open Farm Space - Quiet and tranquil"
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"We were on the 4th floor and although we heard some noise it was not disturbing."
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"First floor hallway had a odd mixture of smells. Check room cleanliness and operation before getting settled."
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"Microwave and refrigerator on request however standard in suites"
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