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Staff was nice and place is clean and convenient. Rooms are dated. Doesn't have the heavenly beds. My drains we very slow. Up over my ankles in water with a short shower. Breakfast buffet didn't look good and I opted to eat out at a...More
Response from Nicholas A, General Manager at Four Points by Sheraton Fairview HeightsResponded 7 August 2015
Thank you very much for sharing your honest feedback with us. Without feedback we are in the dark so thank you for taking the time. I can tell by the comment about a Heavenly Bed you are a loyal guest to Starwood and...More
We stayed at this property during a recent road trip. We chose this hotel due to the easy access to the interstate. There are also plenty of restaurants in the near vicinity. We booked our stay though SPG website. Check in was easy although we...More
This was our first stay at a Four Points as we received a great rate through a 3rd party website. I definitely wouldn't pay their regular rack rates, especially since it does not include breakfast. I did receive a minifridge in our room upon request,...More
I must state up front that we have used this particular hotel for a bi annual conference and they always excel!!
The front desk staff is helpful and always smiling. And Brian, the gentleman assigned to our con to run for us all weekend is...More
Response from Nicholas A, General Manager at Four Points by Sheraton Fairview HeightsResponded 12 July 2015
Thank you for your wonderful feedback!
We have a team driven by the experiences we hear about from our guests. Each one of us looks for opportunities to create a lasting, personal and memorable time for each person during their stay. We share all of...More
Easiest way to say this is to say not to stay here until the rooms have been cleaned and sprayed for bugs. Checked in late last night for business the next morning. I do have a high bar for rooms like this - clean and...More
Response from Nicholas A | Property representative |
You are all correct! 3pm is our official Check-In time at the hotel. During the week however, there are times when you may be able to check in earlier. You'd need to give us a quick call on your arrival day so we can have... More
You are all correct! 3pm is our official Check-In time at the hotel. During the week however, there are times when you may be able to check in earlier. You'd need to give us a quick call on your arrival day so we can have a look for you though.
Hope this helps!
Nick Andersen | General Manager
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"We were on the 4th floor and although we heard some noise it was not disturbing."