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Four Points by Sheraton Fairview Heights

307 reviews
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Traveller (33)
Room & Suite (49)
Dining (2)
Overview
  • Excellent39%
  • Very good33%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
“front desk”(54 reviews)
“breakfast buffet”(14 reviews)
“small bar”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (307)Write a Review
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Traveller rating
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23
11
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113
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55
23
11
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All reviewsfront deskbreakfast buffetsmall barlobby areabeds were comfortablea great staylouis areast louisvery nice hotelconferencesherispginterstatebellevillemicrowavecomfortercoupon
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101 - 105 of 306 reviews
Reviewed 23 July 2015 via mobile

Staff was nice and place is clean and convenient. Rooms are dated. Doesn't have the heavenly beds. My drains we very slow. Up over my ankles in water with a short shower. Breakfast buffet didn't look good and I opted to eat out at a...More

Thank gullivertravels62
Response from Nicholas A, General Manager at Four Points by Sheraton Fairview HeightsResponded 7 August 2015

Hello Traveler! Thank you very much for sharing your honest feedback with us. Without feedback we are in the dark so thank you for taking the time. I can tell by the comment about a Heavenly Bed you are a loyal guest to Starwood and...More

Reviewed 17 July 2015

We stayed at this property during a recent road trip. We chose this hotel due to the easy access to the interstate. There are also plenty of restaurants in the near vicinity. We booked our stay though SPG website. Check in was easy although we...More

Thank 19zcom
Reviewed 9 July 2015

This was our first stay at a Four Points as we received a great rate through a 3rd party website. I definitely wouldn't pay their regular rack rates, especially since it does not include breakfast. I did receive a minifridge in our room upon request,...More

Thank savin4morefamily
Reviewed 8 July 2015

I must state up front that we have used this particular hotel for a bi annual conference and they always excel!! The front desk staff is helpful and always smiling. And Brian, the gentleman assigned to our con to run for us all weekend is...More

Thank Jackamerack
Response from Nicholas A, General Manager at Four Points by Sheraton Fairview HeightsResponded 12 July 2015

Thank you for your wonderful feedback! We have a team driven by the experiences we hear about from our guests. Each one of us looks for opportunities to create a lasting, personal and memorable time for each person during their stay. We share all of...More

Reviewed 8 July 2015

Easiest way to say this is to say not to stay here until the rooms have been cleaned and sprayed for bugs. Checked in late last night for business the next morning. I do have a high bar for rooms like this - clean and...More

Thank Matthew20052015
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$99 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (49)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Catherine B
2 March 2017|
Answer
Response from Tim V | Property representative |
Our pool is open until 10pm each evening.
0
Votes
himanshu p
22 February 2016|
AnswerShow all 4 answers
Response from Armywarrior1234 | Reviewed this property |
As far as I know there is no up-charge for a King. Becareful because the King Size have pay options that do cost more IE Flexible, Advance charge etc.. Enjoy your stay.
0
Votes
eduardo g
22 June 2015|
AnswerShow all 4 answers
Response from Nicholas A | Property representative |
You are all correct! 3pm is our official Check-In time at the hotel. During the week however, there are times when you may be able to check in earlier. You'd need to give us a quick call on your arrival day so we can have... More
0
Votes
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12
Room Tips
"We were on the 4th floor and although we heard some noise it was not disturbing."
Read review
"First floor hallway had a odd mixture of smells. Check room cleanliness and operation before getting settled."
Read review
"Microwave and refrigerator on request however standard in suites"
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"request top floor"
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