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Fairfield Inn St. Louis Fairview Heights

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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Start your review of Fairfield Inn St. Louis Fairview Heights
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Sycamore, Illinois
Reviewed 4 weeks ago

We were there for the Boys State Bowling tournament on January 26-28, 2017. The room was clean, and the breakfast in the morning was pretty good. We liked the warm cookies that were there when we first checked in on Thursday night. We only had a microwave and coffee maker in our room. Some rooms had the frig while others...

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Helpful?
Thank ndt0907
Management response:

Dear ndt0907, Thank you so much for taking time to give us such a nice review. We loved having the team stay with us. We look forword to seeing you guys back next year! Don't worry, the cookies will be there waiting for you!

Palm Beach Gardens, Florida
Reviewed 5 January 2017

A very comfortable place the room was nice and clean. we were late for breakfast one day and they help us out with muffins and juice. The front desk went out a beyond for us to help with last minute Santa help. We order food from a local pizza place. My kids were amaze with the warm temperature of the...

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Helpful?
Thank Belen A
Management response:

Dear Brenda, Thank you so much for the kind words. We are so glad that you guys had such a great time. We look forword to seeing you back soon!

Centralia, Illinois
Reviewed 3 January 2017

What can I say? Front desk staff was amazing friendly and helpful. The GM, Chris Huber, was right there and so helpful. He went out of his way to assist me and even carried up my bags. We were in town for the holidays and could not have had a better experience!

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Helpful?
Thank stupidbird2016
Management response:

We are so glad that you enjoyed your experience with us. Our team prides themselves on great friendly service, and clean comfortable rooms. We look forward to seeing you in the future!

Saint Louis, Missouri
Reviewed 31 December 2016 via mobile

We recently had a death in the family and stayed at Fairfield Inn The asst gm was very friendly and helpful. Needs a little tlc but staff was very friendly. Angie in housekeeping was very nice. The breakfast was good and clean area.

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Helpful?
Thank Cathy T
Management response:

Cathy, thank you so much for the kind words regarding our team here at the Fairfield Inn in Fairview Heights. We strive to make every guests visit a true experience. Our deepest condolences for the loss in your family. We hope that you will come vist us again in the neer future.

Reviewed 27 December 2016 via mobile

My son and I just checked into Fairfield Inn today. Anthony Knapp, the general manager was extremely helpful and courteous. He did everything to make sure our check in process was smooth. I will definately return to this hotel and recommend it to others.

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Helpful?
Thank purrz9
Management response:

Dear Purrz9, Thank you so much for the kind words about Anthony. He is a true asset to the team. I'm so glad you enjoyed your experience with us and, look forword to serving you again in the near future.

Reviewed 21 December 2016 via mobile

My friends and I stayed here for a girls shopping trip! Very clean hotel that needs some TLC! Otherwise perfect for our needs. Fantastic staff. Very friendly and accommodating. Breakfast was perfect and the hostess was a hoot! Already looking forward to next year!

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Helpful?
Thank Brenda A
Management response:

Dear Brenda, Thank you so much for the wonderful review. It really means a lot to the team. Our staff loves to hear how much guests enjoyed their experience with us. I hope that you and your friends were able to accomplish everything during your shopping trip here in town. Thank you again and, we look forward to seeing you...

Lorton, Virginia
Reviewed 17 December 2016

The staff at this hotel are very friendly and helpful. They care a lot about their guests. Being close to I-64 is nice, but I found the rooms a little noisy. The rooms are clean, but in need of an update. They have an indoor pool, but fitness facilities are located off site.

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Helpful?
Thank kdbauder
Management response:

Dear Kdbauder, Thank you so much for the kind words about our team! We really strive to make each guests visit a true experience. We just did an update on our breakfast offerings and, I'm so glad that you enjoyed it so much. Again, thank you so much for taking your time and giving us your feedback on your recent...

Suffolk, Virginia
Reviewed 29 November 2016 via mobile

Choose this location because it was a Marriott property and was close to where I had a meeting. Located right on Rte 64 so there is lots road noise. Hotel appears "tired" and in need of a major a overhaul. Room appeared clean. Staff was efficient. If I have to travel to the area again I will most likely try...

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Helpful?
Thank JLOaks
Management response:

Thank you for taking time to give us feedback on your recent stay. While it is true that the hotel has not been recently renovated, we are in the process of improving the guest experience. I apologize for the issues you encountered and hope that you will visit us again in the near future.

Reviewed 3 November 2016

Our room was clean and well kept. room was spacious and well furnished. Great FREE wifi throughout the building. Only one entrance which was annoying at first but later struck me as more secure. The elevator was near the front door. Front lobby was clean and morning breakfast was more than ample with many choices. Staff was friendly, helpful and...

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Helpful?
Thank Andy L
San Antonio, Texas
Reviewed 25 October 2016

Avoid and look elsewhere. One of the WORST Marriott chained hotels I have stayed at. Elite member review. SUPER outdated. First impression, no auto door at the entrance. Had to try and hold the door open and get my luggage in. Really??? The room. REEKED of smoke!! Plus the smoke detector was removed from the ceiling! Nothing but wires dangling....

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Helpful?
Thank E-Rockin

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn St. Louis Fairview Heights

Address: 140 Ludwig Drive, Fairview Heights, IL 62208
Region: United States > Illinois > Fairview Heights
Price Range: $134 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn St. Louis Fairview Heights 2.5*
Number of rooms: 63
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Also Known As:
Fairfield Inn St. Louis Fairview Heights Hotel Fairview Heights
Fairfield Inn Fairview Heights
Fairfield Fairview Heights
Fairview Heights Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn St. Louis Fairview Heights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far away from freeway as possible”
 of 5 bubbles kdbauder, 17 Dec 2016 | Read review
“rooms on north side are quieter. some noise from above so advice top floor.”
 of 5 bubbles andylC1789RU, 2 Nov 2016 | Read review
“top floor always the best.”
 of 5 bubbles E-Rockin, 24 Oct 2016 | Read review
“for a good room, keep driving. This isn't the place.”
 of 5 bubbles Anonymous_drifter, 17 Aug 2016 | Read review
“Avoid at all costs.....go to Sheraton 4 Points instead”
 of 5 bubbles OklahomaMidwest, 26 Jul 2016 | Read review
5 of 5