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Baymont Inn & Suites Freeport

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372 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Reviewed 20 July 2016

Stayed here four nights while visiting family. I was so disappointed in the entire place. The room was fairly clean, but it was small and the space in the bathroom is so limited that the door nearly touches the rim of the toilet when you open and close it. The bottom of the pool and spa are so rough that...

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Helpful?
Thank redreader36
baymontfp, Manager at Baymont Inn & Suites Freeport, responded to this review

Our apologies that your stay with us with anything less than satisfactory. We strive to make all our guests happy and comfortable. We are sorry that we could not do this for you. Thank you for taking the time to do a review for us. Shelby Manager

Mukwonago, Wisconsin
Reviewed 19 July 2016

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Thank Rebecca Z
baymontfp, Manager at Baymont Inn & Suites Freeport, responded to this review

Elkhart, Indiana
Reviewed 14 July 2016

Very nice hotel, room was clean and well maintained, staff was very friendly. The breakfast was good but could have had more variety of hot items. I enjoyed my stay at this hotel and I would stay again.

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Helpful?
Thank gregorybK6561RV
baymontfp, Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for the wonderful review. We love to see all the positive feedback for our property. We look forward to seeing you on your next trip to Freeport. Thank you Shelby Manager

Atmore
Reviewed 11 July 2016

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Thank ralphb580
baymontfp, Manager at Baymont Inn & Suites Freeport, responded to this review

Pontiac, Illinois
Reviewed 10 July 2016

Made reservations online,called to ask a question & ended up cancelling online reservations because the ladies at the front desk were able to get me a much better deal!! Fantastic service will definitely pass the word to all!!

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Helpful?
Thank Amy B
baymontfp, Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for such a great review. We are happy to hear that you decided to book directly with us! We appreciate your kind words and we look forward to seeing you on your next trip to Freeport. Thank you Shelby Manager

Saint Louis, Missouri
Reviewed 6 July 2016

Room was very clean, staff was friendly and helpful. Breakfast was ok but not great. location was easy to get to but it would have been nice to have had a store or restaurant close. Fridge and blow dryer in room was a plus. Definitely would stay here again.

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Helpful?
Thank mbjb982016
baymontfp, Manager at Baymont Inn & Suites Freeport, responded to this review

We appreciate such a great review of our property. For future, there is a bar and grill right down the access road from us. You don't even have to get on the highway to get to it! Thank you for such positive feedback. We look forward to seeing you on your future stay with us! Shelby Manager

Ottawa, Illinois
Reviewed 4 July 2016

Excellent night staff! We had a issue with our room and they took care of it right away and made us feel so welcomed!!! Great pool kids loved it!!!

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Helpful?
Thank Patrick C
baymontfp, Manager at Baymont Inn & Suites Freeport, responded to this review

We appreciate the fantastic review of our property. We love to hear all the positive things we do for our guests. I apologize that you had an issue, but I am glad to hear the staff took care of it urgently. Thank you so much! Shelby Manager

Wood Lake, Minnesota
Reviewed 30 June 2016

Rooms were clean and comfortable check in was fast and friendly good breakfast in the morning great location rooms were cleaned and stocked well every morning rooms are quiet will stay here again and recommend to friends

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Thank F9757WZdavidg
baymontfp, Manager at Baymont Inn & Suites Freeport, responded to this review

We are so happy to hear that your stay with us was perfect. We appreciate such a fantastic review and we are glad to hear this will be your stop while visiting Freeport! Thank you so much for doing a review. Shelby Manager

Kenosha, Wisconsin
Reviewed 30 June 2016

Our room appeared only lightly cleaned, some areas were dirty. Breakfast area did not have enough tables to accommodate weekend traffic. Breakfast area was not kept clean and front desk staff seemed unconcerned and unfriendly when asked where items were. Some front desk staff were helpful and some seemed inconvenienced. Smiles and a cheery tone are free and can make...

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Helpful?
Thank kgkenosha99
baymontfp, Manager at Baymont Inn & Suites Freeport, responded to this review

We appreciate the feedback given to us, as it helps us improve. We sincerely apologize that your stay with us was less than satisfactory and we want you to know that this is not the norm for us. We sure hope you will give us another try in the future so we can show you that we strive to go...

Liberty
Reviewed 30 June 2016 via mobile

Stayed here a couple days while visiting family. Other than a strong cigarette smell at the door 1/2 stairwell, this was great. Everything was clean, the breakfast tasty, and pool area well maintained. Breakfast was waffle, biscuits/gravy, yogurt, 4 cereal choices, juice, hard-boiled eggs, coffee, pastries.

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Helpful?
Thank Ksmith727
baymontfp, Manager at Baymont Inn & Suites Freeport, responded to this review

We greatly appreciate such positive feedback from our guests. We just love reading such great things about our hotel and it makes our jobs here so rewarding to know that people love staying with us. Thank you for the review Shelby Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Steps Away From Jane Adams Bike Path and Snowmobile Trail with Meeting Rooms and Outside Patio GrillOur Baymont Inn & Suites Freeport hotel is your home away from home in northern Illinois. Close to historic railroad landmarks, Winneshiek Playhouse and the greater Rockford / Chicago Airport, our hotel offers affordable rooms and exceptional service. After a restful sleep, begin your day at Baymont Breakfast Corner with free continental breakfast then stay connected with free high-speed Internet. Enjoy our hotel fitness room and indoor pool for adults 18, both open 6 AM to 10 PM hours for your convenience, Under 18 is midnight. We are pet friendly for a small non refundable fee, and non-smoking rooms are available. Kids 17 and under stay free with an adult.Our Freeport hotel is close to major area businesses, including Honeywell, Sauer Danfoss and the Newell Rubbermaid headquarters. ... more   less 

Additional Information about Baymont Inn & Suites Freeport

Address: 1060 Riverside Dr, Freeport, IL 61032-8537
Region: United States > Illinois > Freeport
Price Range: $117 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Freeport 2.5*
Number of rooms: 64
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Also Known As:
Baymont Inn Freeport
Freeport Baymont Inn
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites Freeport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for a price reduction. They usually accommodate.”
 of 5 bubbles beauty626, 12 Sep 2016 | Read review
“Upper floor was qiet”
 of 5 bubbles Wilma685, 20 Mar 2016 | Read review
“Next time we stay here we will ask for a first floor room, so we don't have to wait for the elevator.”
 of 5 bubbles 839gerryb, 28 Jan 2016 | Read review
“book through travelocity, , etc. While checking in, we heard the desk clerk saying rooms were 205-210/night to a walk in.. We paid 78”
 of 5 bubbles lindao10, 4 Dec 2015 | Read review
“Request a room away from elevator”
 of 5 bubbles TaniaWisconsin, 5 Jul 2015 | Read review
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