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Eagle Ridge Resort & Spa

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444 Eagle Ridge Dr., Galena, IL 61036
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Traveller (242)
Room & Suite (61)
Dining (18)

About

#7 of 11 hotels in Galena
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Canoeing
Game room
Children Activities (Kid / Family Friendly)
Parking
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Golf course
Hiking
Horseback riding
Skiing
Tennis court
Fishing
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
Convenience store
Gift shop
Newspaper
Shops
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Housekeeping
Room service
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
2370Reviews22Q+A100Room tips
Traveller rating
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Popular mentions
Lauren and Penny wrote a review Sep 2021
1 contribution
+1
Hello friends! As I am writing this caption, Penny (my puppy) is sleeping next to me exhausted from her exciting day! Our overnight (Thursday and Friday) at Eagle Ridge Resort was nothing but pawfection! The team there is lovely and their amenities are never ending!! Below are some dog friendly MUSTS when staying at Eagle Ridge: ✨ The marina, pack a doggie life jacket and make sure to take your pet on a paddle boat around Lake Galena! You can also rent a pontoon with a driver to do some extra sight seeing! ✨Take your pup hiking!! They have over 22 miles of trails! So pack some tennis shoes! ✨Visit Thunderbay Falls! The lake is primarily spring-fed and has a spillway at one end creating a beautiful 40-foot waterfall. ✨Go golfing! Eagle Ridge has four courses, offering 63-holes of stunning and scenic golf! We played the South Course, Penny got lots of treats and pets from all the workers and players! ✨Eating, haha! We recommend the highlands restaurant & lounge 289! Their view of the land was incredible and all of our meals were delicious! If you love crab cakes, this is your place to get the best ones! Some other things that Eagle Ridge offers for humans are, hot air balloon rides, foot golf, swimming, spa, horse back riding and they have a shuttle to take you downtown shopping! We stayed in Walnut Hill Townhomes (9) it was 3 bedroom, 3.5 bath, kitchen and two outdoor seating areas with a beautiful view! Everywhere we went Penny got a treats! Check in, golfing and even at the country store where we got coffee at! If you are looking for a pet friendly vacation, Eagle Ridge Resort & Spa is your destination! Xoxo, Lauren & Penny 🤍⁣
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Date of stay: September 2021
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Marty R wrote a review Aug 2021
Galena, Illinois1 contribution1 helpful vote
I have been playing Eagle Ridge golf courses since they opened and my visit to the South Course on the 29th of August was the worst ever. The course is in TERRIBLE shape. Greens are slow as all get out - probably haven't been mowed in nearly a week. Both the fairways and rough are also overgrown. For a course that touts itself as a premium resort, it is a joke. I live in Galena and can GUARANTEE that every other course in Jo Daviess county is in better shape than Eagle Ridge. Don't bother.
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Date of stay: August 2021Trip type: Travelled with friends
1 Helpful vote
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Deb G wrote a review Aug 2021
Greencastle, Indiana16 contributions10 helpful votes
I have stayed at many Resort and Spa facilities and was very disappointed with the condition of the room in the main lodge. The AC vent was leaking onto the dresser and the carpet which I am sure was the cause for the musty smell in the room. The bed lamp and the wall light were tied to the same switch so you had to get out of bed to turn the lights off. The shower/tub was in major decline and moldy. We did love our experience with the spa staff. Christy, massage therapist, was fabulous! Marshall at the boat dock was very helpful! I feel that pricing should be more like $150to $200 per room rather than $329. Just my opinion.
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Date of stay: August 2021Trip type: Travelled with family
3 Helpful votes
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Michael K wrote a review Aug 2021
1 contribution1 helpful vote
Wow, to say this place has went to crap is an understatement. Been coming for 12 years, and it just gets worse and more outdated every year. Or condo was filthy, showers barely work, carpet stained, bugs everywhere. And then the golf course....the General is in such bad condition it's heartbreaking. We are going elsewhere next year. No pride in Galena.
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Date of stay: August 2021Trip type: Travelled with friends
1 Helpful vote
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kravmaguffin wrote a review Aug 2021
Chicago, Illinois90 contributions74 helpful votes
Haven't been to Eagle Ridge in about 10 years, and it used to be THE place to stay in Galena. High end prices for high end resort. Stayed there this month and was really disappointed. Water stains on walls. Carpeting is old and in need of replacement. Windows in house we rented were broken. Trash wasn't emptied in three days. But they still charge high end prices for a mediocre experience. If I wanted mediocre, there are lots of other, cheaper options. Needs a facelift badly. Front desk folks were nice, but that was the only high point.
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Date of stay: August 2021
Value
Location
Service
Room Tip: Find a cheaper place until they upgrade/fix the place. Shadow of its former self.
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1 Helpful vote
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Response from Colin Sanderson, Marketing at Eagle Ridge Resort & Spa
Responded 25 Aug 2021
Good afternoon Thank you for taking the time to write a review about your stay. We take every review we receive very seriously, and we use them for training purposes on things we are doing right and those that we need to work on. During the check-in process the front desk clerk should have discussed that due to our Covid Preventative protocol we will not offer daily cleaning. However, having said that if you needed anything including trash taken away all you needed to do is to make a phone call to the front desk and we would gladly send someone over to take care of that for you. Actually, anything you needed would take a phone call including if you wanted a makeover of the home you rented. Hopefully you will reconsider and visit us again. Please like us on Facebook and follow us on Instagram. Throughout the year we have several specials that we offer an hopefully you will be able to take advantage of one of them. Sincerely Colin Sanderson Director of Sales and Marketing
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PRICE RANGE
US$195 - US$280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eagle ridge hotel galena, eagle ridge resort and spa, eagle ridge resort galena, eagle ridge resort & spa
LOCATION
United StatesIllinoisGalena
NUMBER OF ROOMS
312
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Frequently Asked Questions about Eagle Ridge Resort & Spa
Which popular attractions are close to Eagle Ridge Resort & Spa?
Nearby attractions include Psychic Medium Chris McBrien (7.6 km), P.T. Murphy Magic Theatre (7.5 km), and Great American Popcorn Company (7.5 km).
What are some of the property amenities at Eagle Ridge Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Eagle Ridge Resort & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Eagle Ridge Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Eagle Ridge Resort & Spa?
Conveniently located restaurants include Fritz and Frites, Otto's Place, and Root Beer Revelry.
Are there opportunities to exercise at Eagle Ridge Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Eagle Ridge Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eagle Ridge Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eagle Ridge Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Eagle Ridge Resort & Spa?
Many travellers enjoy visiting Ulysses S. Grant Home (7.1 km), Root Beer Revelry (7.6 km), and Washburne House State Historic Site (7.3 km).
Does Eagle Ridge Resort & Spa have any great views?
Yes, guests often enjoy the lake view available here.