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Worldmark Galena

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#8 of 11 Hotels in Galena
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Worldmark Galena
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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Deer Creek, Illinois
Reviewed 2 weeks ago

Go here this time of year because it is quiet, peaceful, and relaxing. Outstanding and helpful staff. Large pool and hot tub always perfect temperature, sauna, one bedroom units immaculate with full kitchen, laundry, jacuzzi, and fireplace in living area and bedroom.Relatively small resort and not real busy this time of year but picks up for the weekend. About six...

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Helpful?
Thank Steven E
Chicago, Illinois
Reviewed 13 February 2017

From the moment I arrived, the staff was amazing! Both Courtney and Sandy were great! The 1 bedroom condo looked just like the pictures. All amenities advertised were included (fireplace, w/d, whirlpool jacuzzi, etc.) Even down to providing stemware, flatware, and seasonings! A quick 15 minute drive from downtown Galena, where there are cute shops and restaurants. Quiet and serene....

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Thank adiatc
Lynwood
Reviewed 4 February 2017

Glenda is a beautiful area. Staff extremely helpful.We had a two bedroom unit. It was very nice. Had housekeeping come and clean the shower because it was not cleaned to my standards. Someone came immediately and cleaned it again. The carpet was not vacuum properly but I decided to vacuum it myself. The master's bedroom mattress was too soft for...

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank Rosetta W
Management response:

Thank you for letting us know about your stay with us. Our apologies that the unit was not initially cleaned to an adequete degree. We appreciate your feedback in order to provide future enhancements for our guests. Come and see us again!

Reviewed 30 January 2017 via mobile

Very nice quiet location. The staff was very friendly and helpful with questions about the area. The rooms were very clean and modern. No restaurant on site but close enough to town where there are many good choices.

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Helpful?
Thank Jason M
Management response:

Thank you, Jason for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay and appreciate that you took the time to share your experience with us. We hope you come back to visit us soon.

Reviewed 22 January 2017 via mobile

We travel often and have been here many times. It's like a home away from home... we know how clean and well maintained it is and what to expect and they never let us down. Are owners of worldmark and this is better than a hotel!!!

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1Thank lori f
Heather W, Owner Care at Worldmark Galena, responded to this review

Thank you for choosing WorldMark by Wyndham's Galena Resort! We are delighted for your enjoyment of the resort and staff. Galena truly offers a myriad of activities from historic tours or various outdoor activities. Hope you have experienced P.T. Murphy's Magic. Best wishes.

Reviewed 2 January 2017 via mobile

2 reservations were made and they put us close by each other. As owners we enjoyed the lay back ambience of the resort. Studio rooms are very cute, perfect for even four adults when they murphy bed is up. We enjoyed the hot tub, Murphy bed, small kitchen, and the grill. For a full 3 days we at in for...

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Helpful?
Thank Jason K
Karen G, Owner Care at Worldmark Galena, responded to this review

Hi Jason, Thank you so much for sharing your New Year's Eve with us! We're glad that the unit met your needs, and that you felt like part of our family. Also, thank you for the feedback about the early phone call. We'll address this issue, since we know that guests want to relax on their vacation. We hope you...

Cedar Rapids, Iowa
Reviewed 29 December 2016

Generous 3 star rating. A week in Galena, Illinois - booked a special getaway with my wife. Studio apts here are a notch better than dorm rooms; $100 a night is NOT a bargain. Postage-stamp-sized Murphy Bed, confusing WIFI, minimal amenities, etc. You can see the toilet directly from the couch. No food or lounge. 6+ miles from Galena. There's...

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Thank Thronetogether
Des Moines,
Reviewed 23 December 2016

We have stayed at this hotel twice, once in October 2014 during the fall and the beginning of December 2016. The first time we stayed our room smelled a bit like pancake syrup which was a bit disappointing but the property has a nice location, great staff and great rooms and we came back anyway. First, the hotel is about...

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Thank JennJann
Karen G, Owner Care at Worldmark Galena, responded to this review

I'm so happy that you gave us a second chance after your disappointing first stay. We're very glad that you enjoyed the lobby with the fireplace and the decorations, and that the hot tub lived up to your expectations. We hope to see you again, and that you and your family have a safe and happy New Year! Warm regards,

Winona, Minnesota
Reviewed 16 December 2016

We were guests of another couple in a two bedroom suite. Our bedroom held two very comfortable twin beds and a night stand. There was a double sided fireplace between our room and the living room. The kitchen was well equipped and the living room furniture was comfortable. Our only issue was with the lights in the second bedroom. There...

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Helpful?
Thank Sandy D
Karen G, Owner Care at Worldmark Galena, responded to this review

Hello Sandy, Thank you for this great feedback about the lights in the second bedroom. This is something we can look into to see if we can make it more convenient for guests. We're very happy that you enjoyed your stay with us. Please let us know if there are opportunities to make your stay better in the future. We...

Shumway, Illinois
Reviewed 11 December 2016

We enjoyed the stay. Room was clean and well laid out. Staff was very courteous. Only downside was room above had children running, to be expected of small ones, but adults footsteps were loud too, plus vacuumingr several times per day was a bit distracting. Couldn't hear a peep next door but sounds above were very loud.

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Thank sueshelly
Karen G, Owner Care at Worldmark Galena, responded to this review

Thank you so much for sharing your experience. I'm glad you were able to enjoy your stay despite the noise from the unit about you. In the future, if there is an issue during your stay, I would encourage you to speak with our resort staff. We want all of our guests to be able to relax and enjoy the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms

Additional Information about Worldmark Galena

Address: 5129 W Longhollow Rd, Galena, IL 61036-9383
Region: United States > Illinois > Galena
Price Range: $137 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Worldmark Galena 3*
Number of rooms: 69
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Also Known As:
Worldmark Galena Hotel Galena
Hotel Style:
#1 Green Hotel in Galena
#7 Romantic Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from Worldmark Galena staff and other travellers.
4 questions
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Bridgeview, Illinois
Onslow, Iowa
5 months ago

See all questions (4)

Questions? Get answers from Worldmark Galena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on backside have a better view”
 of 5 bubbles 895stevene, 13 Mar 2017 | Read review
“3rd floor with deck”
 of 5 bubbles adiatc, 13 Feb 2017 | Read review
“Get a 1 or 2 bedroom”
 of 5 bubbles Thronetogether, 28 Dec 2016 | Read review
“Request room not facing parking lot”
 of 5 bubbles JennJann, 23 Dec 2016 | Read review
“Ground floor easy access to recycle near front desk”
 of 5 bubbles sueshelly, 10 Dec 2016 | Read review
5 of 5