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Country Inn & Suites By Carlson, Galena IL

Booking.comUS$107*
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#3 of 11 Hotels in Galena
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Galena IL
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767 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Galena IL
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Showing 765: English reviews
Spencer, Iowa
Reviewed 10 November 2016 via mobile

Very nice hotel, spacious, clean rooms with a comfortable bed. Friendly, courteous staff. Very easy to relax - nice big hot tub, pool with water slide, reading library, cookies to snack on. Breakfasts were great, lots of choices including pumpkin spice waffles. We would definitely stay again. Just a couple of miles from downtown Galena.

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Thank Char75427
Plano, Illinois
Reviewed 8 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank kimberlyr842
Clear Lake, MN
Reviewed 7 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Suedrs
galena, ill., United States
Reviewed 3 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Deann B
Evansville, Indiana
Reviewed 2 November 2016

We loved this motel. The rooms were very nice. The breakfast was great. The staff was very friendly and helpful. Wish we had our grandchildren with us. The pool has a slide that they would LOVE. Motel is just minutes away from downtown Galena. We will definitely stay there again if we are in that area.

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Thank jackandsuz
Kansas City, Missouri
Reviewed 2 November 2016

Very nice room. I was surprised how business this little town and hotel were in the middle of the week. It was booked full every night. Great indoor pool. Wonderful warm cookies in the afternoon. Breakfast was adequate. All areas of the hotel were clean!

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1Thank livingthelife56
Lansing, Illinois
Reviewed 1 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Ron H
Beecher, Illinois
Reviewed 31 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Steven C
Ankeny, Iowa
Reviewed 30 October 2016 via mobile

Total disappointment! We have stayed previously at this hotel for a girls weekend in Galena. Upon arrival we were told we scheduled a room for only 2 and because it was through a third party- they could not change anything! I have never had this problem before! The fact was the room was two queen beds and we said we...

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Thank Karen B
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Galena IL, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the overall cleanliness and condition of your room and service provided to you by our staff. We will review the conditions of your room to make sure all rooms are up to standards. Your feedback is...

Ankeny, Iowa
Reviewed 30 October 2016 via mobile

My friends and I booked a room through Trip advisor for our weekend in Galena. We stayed here last year and enjoyed our stay. When we arrived this year we were immediately treated rudely by the manager on duty (Kelly). We booked for four and were told our third party booking said two people. We were given a small room...

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Thank ThePowers2015
cx_gala, General Manager at Country Inn & Suites By Carlson, Galena IL, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service and regret that this was not the case. The person you spoke with was not a manager and I feel badly that you were charged incorrectly. We appreciate you bringing this matter to...

44 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Country Inn & Suites By Carlson, Galena IL

Address: 11334 Oldenburg Ln, Galena, IL 61036-8109
Region: United States > Illinois > Galena
Price Range: $135 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Galena IL 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Country Inn & Suites Galena Hotel Galena
Country Inn And Suites Galena
Country Inn Galena
Galena Country Inn
Hotel Style:
#3 Business Hotel in Galena
#3 Family Hotel in Galena
#4 Romantic Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Galena IL staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Galena IL staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor is great. It is really the third story since the pool is below entry level with a walkout to the east.”
KazzyKano, 18 Apr 2017 | Read review
“Good for kid, Great Breakfast”
JustMeWithMyFamily, 6 Sep 2016 | Read review
“Opt for rooms on 2-4 floors. 1st floor has arcade and pool.”
andreak444, 20 Jun 2016 | Read review
“Away from front desk/utility areas.”
934kelsien, 4 Jun 2016 | Read review
“We had rm 427. It was quiet and had a nice view”
tony1233, 7 May 2016 | Read review
5 of 5
Booking.com
US$107* /night
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TripAdvisorUS$107
PricelineUS$107
Hotwire.comUS$107
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*Disclaimer
Prices are for 1 room, 2 adults
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