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BEST WESTERN Designer Inn & Suites

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#7 of 11 Hotels in Galena
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Designer Inn & Suites
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541 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Designer Inn & Suites
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Showing 539: English reviews
Garner, Iowa
Reviewed 24 December 2016

I arrived late (actually in the early morning) and the desk staff was very supportive of giving me my upgraded room. The room and service was perfect. The breaksfast was also great. I highly recommend this property.

Thank FrJimDubert
Reviewed 11 December 2016 via mobile

My husband, my 4 year old and I went for the weekend to go to the German fest. I enjoyed the hotel. It was a spacious room with a fireplace and little sitting area. We used the pool, which no one was in. It has an entrance to the outdoors, so there was a bit of funk that shifted inside,...

Thank Felicia C
New Lenox, Illinois
Reviewed 21 November 2016

nice weekend pleasantly surprised, breakfast was good and the pool was clean. Staff were friendly and rooms were recently updated with nice decor. Location of this hotel was less than a mile from downtown galena which made it even better. Thanks to the staff

Review collected in partnership with Best Western
2Thank adduhouse
Long Beach, California
Reviewed 4 November 2016

My jewelry box somehow ended up under the bed. When I contacted the hotel several days later, it was in their safe and promptly returned to me. After being the victim of an in-house theft at a 5-star in the past, I love to find such honest employees.

2Thank globalskygirl
Yorkton, Canada
Reviewed 3 November 2016

Unfortunately we had to cancel our stay. I booked with booking.com and followed their procedure. It wasn't working right so i phoned the hotel and talked to Dakota. He was very helpful and said i could phone back in the morning to talk to a manager. So i phoned in the morning and talked to Lynette, im not sure if...

Thank mrskmehrer
Reviewed 3 November 2016 via mobile

Check-in was smooth and quick, and the front desk clerk was friendly. The location is convenient to downtown Galena, and there's a family pizza restaurant just across the parking lot. Our room was large and relatively quiet with a small outdoor balcony. No elevator is a pain when you have a bunch of luggage, the stairway is so steep, and...

Thank Karren J
Chicago, IL USA
Reviewed 31 October 2016

Clean, roomy & somewhat remodeled. Fair price for the area. Close to Main Street shopping, although driving there helps bring the shopping bags home. This last visit we experienced some noise in the room above us. But overall, a good stay.

1Thank ohrncc
Rock Island
Reviewed 30 October 2016

This Best Western is undoubtedly the most conveniently located and reasonably priced of the chain motels in Galena being five minutes from their downtown area for shopping and doing touristy type things. We had hoped for a handicapped accessible room but opted for a first floor room with both an interior door and a door which opened to the parking...

1Thank Fred61201
Reviewed 28 October 2016

We spent one night and found the room very clean, large and comfortable. Nice large easy chair with ottoman, desk and chair, wonderful mattress and great new bathroom. Very large room and perfectly clean. Would definitely go back.

1Thank polkadotKansas
Appleton, Wisconsin
Reviewed 23 October 2016

This relatively-new hotel is located outside of the historical Galena downtown district, but only about a half mile away. Our room was quite large and had a balcony overlooking a wooded ravine behind the building. The second and third floor rooms in the rear all had a similar balcony. The front rooms overlook the parking lot. The room was very...

1Thank Jane K

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 

Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Region: United States > Illinois > Galena
Price Range: $104 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western and Travelocity so you can book your BEST WESTERN Designer Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Designer Inn & Suites staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from BEST WESTERN Designer Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on east have good view.”
 of 5 bubbles jamesbE4316CK, 8 Feb 2017 | Read review
“Great newly remodeled rooms, and the suites they have are awesome !!”
 of 5 bubbles prepbymoldy, 17 Jan 2017 | Read review
“higher level rooms will be much quieter than lower rooms near the pool area”
 of 5 bubbles 124tomm124, 10 Jan 2017 | Read review
“any of the designer rooms would be a great choice”
 of 5 bubbles E9459EBjoef, 10 Jan 2017 | Read review
“The fantasy suites are awsome and relaxing!”
 of 5 bubbles mrader22, 2 Jan 2017 | Read review
5 of 5