We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN Designer Inn & Suites

Show Prices
#7 of 11 Hotels in Galena
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Designer Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

541 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for BEST WESTERN Designer Inn & Suites
See the most recent reviews
Showing 539: English reviews
Garner, Iowa
Reviewed 24 December 2016

I arrived late (actually in the early morning) and the desk staff was very supportive of giving me my upgraded room. The room and service was perfect. The breaksfast was also great. I highly recommend this property.

 Report
Helpful?
Thank FrJimDubert
Reviewed 11 December 2016 via mobile

My husband, my 4 year old and I went for the weekend to go to the German fest. I enjoyed the hotel. It was a spacious room with a fireplace and little sitting area. We used the pool, which no one was in. It has an entrance to the outdoors, so there was a bit of funk that shifted inside,...

 Report
Helpful?
Thank Felicia C
New Lenox, Illinois
Reviewed 21 November 2016

nice weekend pleasantly surprised, breakfast was good and the pool was clean. Staff were friendly and rooms were recently updated with nice decor. Location of this hotel was less than a mile from downtown galena which made it even better. Thanks to the staff

Review collected in partnership with Best Western
 Report
Helpful?
2Thank adduhouse
Long Beach, California
Reviewed 4 November 2016

My jewelry box somehow ended up under the bed. When I contacted the hotel several days later, it was in their safe and promptly returned to me. After being the victim of an in-house theft at a 5-star in the past, I love to find such honest employees.

 Report
Helpful?
2Thank globalskygirl
Yorkton, Canada
Reviewed 3 November 2016

Unfortunately we had to cancel our stay. I booked with booking.com and followed their procedure. It wasn't working right so i phoned the hotel and talked to Dakota. He was very helpful and said i could phone back in the morning to talk to a manager. So i phoned in the morning and talked to Lynette, im not sure if...

 Report
Helpful?
Thank mrskmehrer
Dousman
Reviewed 3 November 2016 via mobile

Check-in was smooth and quick, and the front desk clerk was friendly. The location is convenient to downtown Galena, and there's a family pizza restaurant just across the parking lot. Our room was large and relatively quiet with a small outdoor balcony. No elevator is a pain when you have a bunch of luggage, the stairway is so steep, and...

 Report
Helpful?
Thank Karren J
Chicago, IL USA
Reviewed 31 October 2016

Clean, roomy & somewhat remodeled. Fair price for the area. Close to Main Street shopping, although driving there helps bring the shopping bags home. This last visit we experienced some noise in the room above us. But overall, a good stay.

 Report
Helpful?
1Thank ohrncc
Rock Island
Reviewed 30 October 2016

This Best Western is undoubtedly the most conveniently located and reasonably priced of the chain motels in Galena being five minutes from their downtown area for shopping and doing touristy type things. We had hoped for a handicapped accessible room but opted for a first floor room with both an interior door and a door which opened to the parking...

 Report
Helpful?
1Thank Fred61201
kansas
Reviewed 28 October 2016

We spent one night and found the room very clean, large and comfortable. Nice large easy chair with ottoman, desk and chair, wonderful mattress and great new bathroom. Very large room and perfectly clean. Would definitely go back.

 Report
Helpful?
1Thank polkadotKansas
Appleton, Wisconsin
Reviewed 23 October 2016

This relatively-new hotel is located outside of the historical Galena downtown district, but only about a half mile away. Our room was quite large and had a balcony overlooking a wooded ravine behind the building. The second and third floor rooms in the rear all had a similar balcony. The front rooms overlook the parking lot. The room was very...

 Report
Helpful?
1Thank Jane K

104 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (78)
Viewed
Room/Suite (25)
Viewed
View from Room (6)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (7)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (13)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (2)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Galena hotels
4.4 km away
Ramada Galena Hotel and Day Spa
4.2 km away
Country Inn & Suites By Carlson, Galena IL
2.6 km away
Stoney Creek Inn
Stoney Creek Inn
#2 of 11 in Galena
806 reviews
Show Prices
Show Prices
Show Prices
6.7 km away
Eagle Ridge Resort & Spa
8.8 km away
Worldmark Galena
Worldmark Galena
#8 of 11 in Galena
88 reviews
0.9 km away
Grant Hills Motel
Grant Hills Motel
#10 of 11 in Galena
75 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly remodeled large rooms! Newly remodeled bathrooms! New lobby and new hallways! Located 1/2 mile from downtown Main Street Galena. Free hot breakfast with stay. ... more   less 

Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Region: United States > Illinois > Galena
Price Range: $104 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western and Travelocity so you can book your BEST WESTERN Designer Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#4 Business Hotel in Galena
#6 Romantic Hotel in Galena
#7 Family Hotel in Galena
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Designer Inn & Suites staff and other travellers.
3 questions
Ask a question
Freeport
over a year ago

See all questions (3)

Questions? Get answers from BEST WESTERN Designer Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on east have good view.”
 of 5 bubbles jamesbE4316CK, 8 Feb 2017 | Read review
“Great newly remodeled rooms, and the suites they have are awesome !!”
 of 5 bubbles prepbymoldy, 17 Jan 2017 | Read review
“higher level rooms will be much quieter than lower rooms near the pool area”
 of 5 bubbles 124tomm124, 10 Jan 2017 | Read review
“any of the designer rooms would be a great choice”
 of 5 bubbles E9459EBjoef, 10 Jan 2017 | Read review
“The fantasy suites are awsome and relaxing!”
 of 5 bubbles mrader22, 2 Jan 2017 | Read review
5 of 5