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BEST WESTERN Prairie Inn & Conference Center

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BEST WESTERN Prairie Inn & Conference Center
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286 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Prairie Inn & Conference Center
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Showing 286: English reviews
Reeds Spring, United States
Reviewed 21 May 2016

Front desk staff at checkin was rushing, rude and stand offish, that wAs after several of us stood in the lobby to check in for several minutes since there was no one at the desk! Breakfast bar for complimentary was bare and staff acted like it "put them out" to help you or answer questions! Won't stay here again. As...

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Helpful?
Thank Tiffany P
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

I would like to thank you for your much needed feedback and apologize for any rude treatment you received. Please be assured we are taking the necessary steps to insure this will not happen again. I hope to see you again in the future. Let me know if you are in the area again and I will personally see to...

Victoria, Australia
Reviewed 21 May 2016

Unprofessional, rude, rushed, empty room rate promises, condescending and overall seemed to be bothered by our questions and concerns. First impression upon driving up was let's keep on driving! Glad we found another hotel in the area after all.

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Helpful?
Thank Diane C
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

I am greatly sorry for your bad experience at our hotel. This was a slight misunderstanding with a certificate that we could not use for our hotel as payment. We did offer you the best available rate so that we could keep you as a Best Western guest. We hope you will give us a try in the future Diane....

Columbus, Ohio
Reviewed 16 May 2016

Snarky desk clerk. Made up a story about why I could not leave my Harley under the entry awning saying a semi had "come barreling" through this island, landscaped, convention center lot and wiped out a motorcycle the hotel had to pay for. . An Indy car driver could not "barrel through" this maze. She didn't know or care that...

Review collected in partnership with Best Western
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Helpful?
Thank Marvin A
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

On behalf of the Best Western Prairie Inn Team, I would like to sincerely apologize for your experience with us. This is not under any circumstance how we operate. We have taken immediate action to follow up with this review with our staff. We do have a full menu for breakfast also we offer a variety of continental breakfast items....

Reviewed 13 May 2016 via mobile

I am not a fan of these older convention style places. But the price was right so I took a chance. As I drove up I started to think I had made a mistake....but it was very nice. I'm not sure I would say 3 star but it was very clean. The staff was friendly. And I would stay again....

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Helpful?
Thank J-sevenlakes
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your review. We are a older building, but do not let that fool you! We are renovated and up to date with a very comfortable modern look. We look forward to seeing you again! Guest Services Amber Smith

Reviewed 12 May 2016

This Best Western is located in a nice, quiet location... easy access from the freeway. The front desk staff member was friendly. The property was clean and room was very comfortable. However, getting to your upstairs room with luggage could be a challenge if you are not capable of doing stairs easily. The parking is not convenient to the entry...

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Helpful?
Thank Terry E
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your review. We are in the process of getting a elevator in for our second floor rooms. We also always honor first floor room request. I am very glad you enjoyed your room and our breakfast selection. Please come visit us again soon!!! Guest Services Amber Smith

Greensburg, Indiana
Reviewed 10 May 2016

Disappointed with check in and assistance in locating our room. The clerk was more interested in getting back to her phone and trying to rush us through the process of checking in. My wife got rude answers to questions she asked. Very disappointed with this. However the rate was good and the room was very nice, just hard to find....

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Helpful?
Thank tlbur2n
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

I would like to apologize that this happened at check-in. This is not acceptable and will be handled in the appropriate manner. We are glad that you and your wife enjoyed our rooms. We hope you will visit us again to show you that we do care. If you have any questions please feel free to contact me at 309-343-7151....

Olympia, WA, United States
Reviewed 9 May 2016

Great food at the breakfast. Even had it out a little early so we could leave early. Very clean and neat. Would have liked a smoking room which are at other Best Western hotels in the country. Friendly people.

Review collected in partnership with Best Western
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Helpful?
Thank Lora J
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your kind review. We are happy that you enjoyed our delicious breakfast and are comfortable clean rooms. We will look forward to seeing you again! Guest Services Amber Smith

Plainfield, United States
Reviewed 4 May 2016

They got a 5 star because they not only were pet friendly but they gave us a lovely room on a courtyard which made it very easy to walk our dogs. And they were reasonably priced! We didn't use any of the facilities but I could see the pool from the courtyard and it looked very nice.

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Helpful?
Thank Jo F
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your very kind review. We are so glad that you enjoyed our courtyard rooms and were able to have easy access to the courtyard from your pet-friendly room! We hope to see you again during your next visit in Galesburg! Guest Services Amber Smith

Poplar Bluff, Missouri
Reviewed 30 April 2016

Me and wife stayed there overnight on a trip. Got there late around 9pm staff greeted you as you walked in and made sure you knew directions so you could park closest to room and not walk very far. Had free continental don't know what it consisted of did not eat there. Room was very clean remote for tv was...

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Helpful?
Thank dirttracker00
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your review. We will forward your kind comments to our staff. We hope to see you again soon! Guest Services Amber Smith

Brookston
Reviewed 19 April 2016

Sitting back off in a rural area, with some interstate noise when walking outside. Did not hear it from inside the room. This hotel offers a restaurant, bar with slot machines, swimming pool and a beautiful courtyard. Landscaping is well maintained. Beds are comfortable, rooms are clean and comfortable.. The only issue I had, was the fact there is not...

Review collected in partnership with Best Western
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Helpful?
Thank mgwds1
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your kind review! We are so glad that you enjoyed our amenities that we offer. We are working on a solution for guest laundry! We thank you for staying with us. Please give us another visit in the future! Amber Smith Guest Services

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
Discover northwestern Illinois from the comfort of this quaint Galesburg hotel, just minutes from Knox College and Seminary Street. Conveniently located off the I-74, the BEST WESTERN Prairie Inn & Conference Center is just three miles from the heart of Galesburg, IL. Guests are just minutes from historic Seminary Street, offering shopping, dining and more. History and culture lovers delight in Galesburg's many well-known attractions, from the Orpheum Theatre to the Galesburg Railroad Museum to the birthplace of famed writer Carl Sandburg. A scenic self-guided car tour takes guests from this Galesburg hotel to many of these popular attractions. The hotel is a great choice for families visiting students at Knox College or Carl Sandburg College, both just minutes away. It's also a convenient spot for experiencing seasonal events, like Railroad Days and the Stearman Fly-In. This Illinois hotel also offers easy access for corporate travelers doing business at RFMS and BNSF employees. A full service Galesburg hotel with the only full service event location in the area, we offer the highest quality amenities. Our ballroom can seat up to 300 guests, making the property a perfect choice for your next meeting, banquet, reunion or wedding. The newly renovated rooms at the BEST WESTERN Prairie Inn & Conference Center include comfortable beds with quality linens and plush pillows. Newly installed 37-inch LCD flat-screen TV's have cable satellite & HBO(R). Select rooms offer a private patio entrance to our beautiful courtyard. Other amenities available at this Galesburg hotel include an indoor pool, exercise facility, fun games in our courtyard for the family, and free Wi-Fi access. Haldi's is our onsite restaurant & lounge, this offers authentic Indian dining. We serve an all American breakfast every morning. Make the BEST WESTERN Prairie Inn & Conference Center your home away from home during your next visit to Galesburg, IL. ... more   less 

Additional Information about BEST WESTERN Prairie Inn & Conference Center

Address: 300 S Soangetaha Rd, I-74 at East Main, Galesburg, IL 61401-5527
Region: United States > Illinois > Galesburg
Price Range: $118 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Prairie Inn & Conference Center 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Best Western Galesburg
Galesburg Best Western
Best Western Prairie Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Prairie Inn & Conference Center staff and other travellers.
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Questions? Get answers from BEST WESTERN Prairie Inn & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge for the suite was worth it.”
  • whirlpool
  • Large suite with sofa bed
  • Fridge and lots of coffee/tea supplies. Microwave
  • sofa bed
 of 5 bubbles ordglobal, 2 Jan 2017 | Read review
“Choose rooms on the first floor this hotel has no elevators”
 of 5 bubbles Windsoftravel, 10 Oct 2016 | Read review
“Pick a ground floor room with the sliding doors and patio.”
 of 5 bubbles E8826NSdanield, 30 Jun 2016 | Read review
“There is no elevator in some areas. If you have luggage or mobility issues ask before booking.”
 of 5 bubbles sdh2014, 28 Jun 2016 | Read review
“Ask for first floor room if you do not want to use stairs ... there are no elevators”
 of 5 bubbles 966terrye, 12 May 2016 | Read review
5 of 5