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Hampton Inn Chicago/Gurnee

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#1 of 11 Hotels in Gurnee
Certificate of Excellence
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1 room 2 adults 0 children
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Hampton Inn Chicago\/Gurnee
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460 Reviews from our TripAdvisor Community

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Showing 450: English reviews
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Lake Zurich, Illinois
Reviewed yesterday NEW

Staff was great. Breakfast could have had a few more hot items. Would go back assuming price was right. Room was good. Beds were ok. Good selection of pillows. Complementary WIFI was acceptable for most things

Review collected in partnership with Hampton
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Helpful?
Thank davidsZ9955IP
Bolingbrook, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

A great, clean, excellent staff site. Used the pool and exercise equipment which were well equipped and maintained. Quality of breakfast was unusually good and well presented. A good facility in a perfect location for my work.

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Helpful?
Thank Tom C
About Hotel's Favourite Review
MARIETTA, United States
Reviewed yesterday NEW

Staffs were very friendly and helpful. Good location for Navy Bootcamp Graduation. Love the way they text you and welcome you. You can even text them and ask questions. Also, like the idea of the breakfast bag to go since we had to leave so early for my son's graduation and we came in late the night before.

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Thank Kham C
Temple City, California
Reviewed 5 days ago NEWvia mobile

This hotel doesn't look very appealing on the outside but rest assure it is everything a Hampton Inn is suppose to be inside. The customer service was warm and friendly. The woman behind the front desk was informative and accommodates for any request you may have. The hotel is literally across the street and walking distance from Six Flags Great...

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Thank Laura L
Haven, United States
Reviewed 2 weeks ago

When the hotel was out of milk when the cookies came out, the desk clerk was very apologetic and search the hotel to see if there was some around. The next night, she made sure we had milk - she even poured it into our cups.

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Thank Rudy B
Columbus, United States
Reviewed 2 weeks ago

The staff was very nice and accommodating; especially the manager Mike Drab. My only complaint was that our room w/King size bed, did not have a microwave or refrigerator. I'm not sure if all of the rooms were like that or just the one we had. Everything else was fine; clean comfortable room, adequate breakfast and friendly staff.

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Thank William B
Reviewed 4 weeks ago

When traveling, I usually try to stay at Hampton Inns. This hotel was definitely below average when compared to other Hampton Inns. The hotel does not have an indoor pool and the rooms felt cramped and small. The location is solid as it is near Six Flags, the mall, and the highway, but that is about the only positive. If...

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Thank TheBrad C
Minier, IL
Reviewed 21 March 2017

My first impression of the place from the outside was that it is much like a lot of other hotels near the interstate - kinda jammed in sideways with little parking. I was pretty much right. Weird trying to navigate getting in and out of the parking lot depending on which way you need to access the road. The main...

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Thank UncleTater
Naperville, Illinois
Reviewed 16 March 2017

Mismanaged Hampton Inn....below normal Hilton and Hampton Inn service and quality. Failed to save selected digital check in room. Failed to email my receipt. Failed to provide adequate toilet paper. Failed to execute requested wake up call. Sink did not function completely.

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Thank John N
Chicago
Reviewed 14 March 2017

We arrived on Friday evening and checked out on Sunday. The staff at the front desk went above and beyond to accommodate our needs. We truly appreciate your help and hospitality. All the staff members were friendly and helpful. The maintenance employee was also very helpful. The rooms are clean, hotel is close to major expressway, restaurants, and Starbucks! Thank...

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1Thank kam175

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Chicago/Gurnee

Address: 5550 Grand Ave, Gurnee, IL 60031-4901
Region: United States > Illinois > Lake County > Gurnee
Price Range: $109 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago/Gurnee 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hampton Inn Chicago/Gurnee Hotel Gurnee
Hampton Inn Gurnee Il
Gurnee Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Chicago/Gurnee staff and other travellers.
4 questions
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Allegan County, Michigan
6 months ago
Sioux Falls, South Dakota
10 months ago
Flat Rock, Michigan

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Questions? Get answers from Hampton Inn Chicago/Gurnee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, away from the road would be my choice.”
UncleTater, 21 Mar 2017 | Read review
“Every room at this hotel was quiet.”
Drblohm, 12 Feb 2017 | Read review
“Fifth floor was quiet on a Friday night, Saturday morning!”
124douglash, 14 Nov 2016 | Read review
“All rooms seem good”
joemess44, 22 Aug 2016 | Read review
“Close to Six Flags, Gurnee Mills, and many restaurants.”
szyq12, 4 Jul 2016 | Read review
5 of 5