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Extended Stay America - Chicago - Hanover Park

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26 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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Reviewed 6 days ago NEW

I was there 2 weeks ago I stayed for 6 days you don't see them often but if you move the fridge there'll probably be an entire nest I had to leave after that, the staff was fine except for this creepy tall guy that works nights. matt is the manager I believe, he's very professional and helpful also easy...

Thank Eternal T
Hanover Park, Illinois
Reviewed 1 week ago via mobile

My name is Jose Haro I stay at this hotel often and I wanted to comment that Edna that works in the front desk was great she has great customer service and I give her customer service a 10 out of 10 she was awesome like she always is when I stay at this particular hotel in Hanover park Illinois...

Thank jharo1030
Potomac, MD
Reviewed 3 weeks ago

We have stayed four times at this location in the past 18 months. The common areas are well maintained, clean with a faint smell of new furnishings. The reception staff were not overly friendly but not unpleasant. Check in is efficient. The last room we stayed in had an overly firm mattress that also had a pronounced sag in the...

Thank billgo
Dixon, Illinois
Reviewed 26 December 2016

Room was very clean, quiet, and equipped with full size refrigerator freezer, two electric burners, and microwave. Everything was in very good condition and bed was very comfortable. All of the staff that we encountered were professional and very friendly. We left an Ipad charger in the room at checkout, and returned to the hotel to find that the housekeeper...

Thank Tbird2003
Manager_11525, Manager at Extended Stay America - Chicago - Hanover Park, responded to this review

It is so rewarding to read how well your stay went at our hotel. We are satisfied to read how well you valued you clean room, the fully equipped kitchen in your room, and the excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back...

Reviewed 2 September 2016

This is an economical place for extended stays. While it has limited amenities, we found the room more than adequate for our week long stay, bed was comfortable. It was nice to have access to kitchenette with microwave. Hotel clerks were very mostly friendly, only one bad experience in our week there. The breakfast is very limited with pre-packaged muffins...

Thank Bob N
Manager_11525, Manager at Extended Stay America - Chicago - Hanover Park, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is satisfying to see you not only enjoyed your stay, but favored our convenient location and the room accommodations suitable. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 11 August 2016

Arrived at 1 a.m. and needed to depart at 6 a.m. because of problems at O'Hare. Whilst the gentleman who checked me in was very nice, everything he did was by hand (including the writing down of my credit card number) even though I had made an online reservation. When I went to find the room he had designated for...

Thank karen4711
Hanover Park, Illinois
Reviewed 5 July 2016

Our company has arranged several non-English speaking guests over the years and, and Edna has always made sure our guests stay is flawless. We really feel she goes above and beyond her duties. We would like to thank her and the other staff for their excellent help.

Thank connerscats
Manager_11525, Manager at Extended Stay America - Chicago - Hanover Park, responded to this review

Thank you for taking the time to write a review and for the continuing to book guests with us. I am glad our staff, especially Edna, are able to accommodate the guests properly and with excellent customer service. Edna will be informed on the superb jobs she is doing. Thank you again for your review. We look forward to seeing...

Hanover Park, Illinois
Reviewed 20 June 2016

My husband and I were in this hotel for 2 weeks before our deployment overseas; we needed help with a lot of things and Manager Cheryl Studer helped us with precise information, internet research, printing, a clean room, and overall, a wonderful stay. Thank you Ms. Studer for everything!

1Thank _roxana219
Manager_11525, Manager at Extended Stay America - Chicago - Hanover Park, responded to this review

Thank you for taking the time to write such a kind review. I am thrilled you were accommodated well by our staff. I will be sure to share with Cheryl your appreciation of her help. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Palm Springs, California
Reviewed 13 April 2016

great service, had some work in chicago area and this was a local hotel with great reviews, will refer to company staff and will stay again.perfect location to shopping malls and restaurants. free parking and close to downtown

Thank jjgauto
Hanover Park, Illinois
Reviewed 13 April 2016

I am a long term guest of this location. The management and staff of this location are of the highest caliber. They respond to my needs and requests quickly, thoroughly and efficiently. They are friendly as well as courteously. They greet each guest by name and spend the time to get to know each guest. I work in retail and...

Thank jojoycee

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Hanover Park

Address: 1075 Lake St., Hanover Park, IL 60103
Region: United States > Illinois > Hanover Park
Price Range: $109 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Hanover Park 2.5*
Number of rooms: 49
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Also Known As:
Extended Stay Hanover Park
Hanover Park Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Hanover Park staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago - Hanover Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid room 139”
 of 5 bubbles billgo, 6 Mar 2017 | Read review
“This hotel is in a pretty good location -- close to expressways, shopping, etc.”
 of 5 bubbles jojoycee, 13 Apr 2016 | Read review
“Try to book the King Rooms that face west the view of the open field and lake are calming and interesting to take a small walk about”
 of 5 bubbles FrancoLS7, 3 Nov 2015 | Read review
“I was on the first floor and it was dead quiet...never a disturbing night...it was just a grand stay!! Would recommend ANY room there!”
 of 5 bubbles 852marthas, 1 Aug 2013 | Read review
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