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Courtyard Chicago Highland Park/Northbrook

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Courtyard Chicago Highland Park\/Northbrook
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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Fond du Lac, WI
Level Contributor
108 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 weeks ago

This is an older hotel, but was clean and pretty well kept up. In an area close to good shopping and dining. A pretty well-to-do area in general, based on the high end car dealerships and financial businesses in the vicinity. When we checked in, the staff at the desk was already dealing with another customer. She left with that... More 

Helpful?
Thank frances564
Maria J, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Hello frances564, Thank you for taking the time to submit a Trip Advisor review of your recent stay with us. I was delighted to hear that you found our hotel clean and kept up. I also appreciate your feedback regarding your arrival experience as it was not up to the standards that I would have liked for you to experience... More 

Trumbull, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Should be called Courtyard Graveyard. Beds way too soft, bugs crawling in first floor room bathroom! Just seems old! Rates are higher than other better hotels in area! Stayed there for the past two years for business but wont go again. Stopped in a new Sheraton about 5 miles away and was shocked! Huge bathrooms with glass shower enclosures and... More 

Helpful?
Thank anyharbor
Maria J, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Good Evening anyharbor, Thank you for taking the time to complete a Trip Advisor Review in regards to your recent stay at the Courtyard Chicago Highland Park/Northbrook. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition... More 

New Berlin, Wisconsin
Level Contributor
144 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 weeks ago via mobile

The hotel seems newly remodeled. Our room is very nice and very quiet. The 4 is for the pool which had wwwaaaayyyyyy too much chlorine in it. The staff was very friendly and everything is well kept. The location seems to be very nice too.

Helpful?
Thank Brad P
Stockholm, Sweden
Level Contributor
411 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 27 October 2016

We were visiting friends in Highland Park/Northbrook and stayed a the Courtyard. This is older place but it has been refurbished. The beds are good and restaurant/café is sufficient, even though the selection is limited. There was a indoor pool too, but we didn't have time to try it out. Had to swap room because of the loud traffic. Check... More 

Helpful?
Thank Tord E
Maria J, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Hello Tord E, Thank you for taking the time to write a Trip Advisor review of your recent stay with us. We hope you enjoyed your time while visiting your friends in Highland Park / Northbrook. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to have you as our guests whenever... More 

Rapid City, South Dakota
Level Contributor
19 reviews
3 hotel reviews
Reviewed 30 September 2016 via mobile

Enjoyed a 3 night stay here while visiting family. The staff were all friendly and attentive to our needs and requests. We came and went at all hours and always felt safe and secure. The room was comfortable and everything worked fine with no issues. Enjoyed breakfast twice in the Bistro and Nicole was always smiling and providing prompt service.... More 

Helpful?
Thank Michael B
Tulsa, Oklahoma
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 September 2016

This is your typical Marriott - Courtyards, but with great amenities. Staff was extremely helpful (especially Crystal). Car rental place (Hertz) is right across the street) Shuttle service was extremely convenient. We used it for Ravinia and the Botanical Gardens. Note that driving into and out of this hotel does have some slight challenges.... best to cut through the gas... More 

Helpful?
1 Thank Harvey C
Los Angeles
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 September 2016

Rooms are kind of dark and dated. Price is right. Good location. Place is just so so. Nice enough but nothing special. Free wifi but it was slow. Bet paid wifi was faster. Can forego housekeeping for points.

Helpful?
Thank shesh46
Maria J, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

shesh46, Thank you so much for taking the time to write a review regarding your recent stay at our hotel. I appreciate all of your feedback and I assure you that we will look into the internet speed to ensure this is corrected moving forward. We look forward to you next stay with us if your travels bring you back... More 

New Berlin, Wisconsin
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016

We were seeing the Chicago symphony at Ravinia park and stayed the night. The hotel was close by and provided shuttle service too and from the park which was great because parking there is a mess. Clean comfortable room.

Helpful?
Thank Bob W
Iowa City
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 August 2016

We'd booked to stay at this hotel only one night, which turned out to be a good thing. We had a room on the ground floor near the pool. The room had an ever so slightly moldy smell, but I have a sensitive nose--my husband didn't notice it. However, we both felt that the bed -- some sort of pillow... More 

Helpful?
Thank Cheryl H
Maria J, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you for taking the time to write a review in regards to your recent stay at the Courtyard Chicago Highland Park/Northbrook. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for the odor you discovered as well as... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 August 2016

The room was very nice. We were there to attend a concert at Ravinia and stayed overnight. The hotel is clean and up to date. It was convenient with the shuttle to the venue... however they need a new system to get people back after the concert! Much confusion and we waited 1 hour. Will not do again sorry!

Helpful?
1 Thank Stephanie P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Courtyard Chicago Highland Park/Northbrook

Address: 1505 Lake Cook Rd, Highland Park, IL 60035-4416
Region: United States > Illinois > Lake County > Highland Park
Price Range: $133 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Highland Park/Northbrook 3*
Number of rooms: 149
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Also Known As:
Courtyard Chicago Highland Park/Northbrook Hotel Highland Park
Courtyard Highland Park
Highland Park Marriott
Highland Park Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chicago Highland Park/Northbrook staff and other travellers.
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Questions? Get answers from Courtyard Chicago Highland Park/Northbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms furthest away from the highway.”
 of 5 bubbles frances564, 19 Nov 2016 | Read review
“Rooms facing west are quieter”
 of 5 bubbles T0rdE, 26 Oct 2016 | Read review
“Get a room on the inside of the hotel. There are highways and train tracks nearby.”
 of 5 bubbles bobwI3932LF, 22 Aug 2016 | Read review
“the suites over looking the courtyard are really nice. but all rooms are fine.”
 of 5 bubbles N6610ZJnancys, 26 Jul 2016 | Read review
“Stay on courtyard side”
 of 5 bubbles paulsN5729ES, 30 Apr 2016 | Read review
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