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Holiday Inn Express Hotel & Suites Chicago Airport West

234 reviews
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Traveller (42)
Room & Suite (34)
Pool & Beach (4)
Overview
  • Excellent45%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
27 Feb28 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (234)Write a Review
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All reviewspanda expressshuttle serviceeisenhower expresswayfront deskjimmy johnsfree breakfastcinnamon rollspancake machinemicrowave and fridgecouple of nightsconvenient locationgreat place to stayclean roomnice breakfastbusiness tripblue linechecking in
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1 - 5 of 224 reviews
Reviewed 2 January 2018

There were several small issues with this property that equated to frustration overall. 1. Heater/AC unit was super loud and sounded broken 2. NONE of the AC outlets on the lights worked, had to unplug lights from the wall to charge phones. 3. Only three...More

Thank BluejayOne
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 4 weeks ago

Hello BluejayOne, Thank you for your feedback regarding your stay at Holiday Inn Express Chicago West-O'Hare Airport Area, IL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient...More

Hotel's Favourite
Reviewed 20 April 2017 via mobile

Nice hotel with what seemed like a lot of amenities. We literally were here for 5 hours total as we arrived in early AM and the departed in late AM and utilized the park and go option as we traveled out by train. Staff was...More

Thank KYkicks
Reviewed 5 December 2017

Check in was smooth and easy. Staff were nice and welcoming. This hotel is close to the road and is bit noisy because of this. Hotel has free breakfast, and popcorn at night. It is close to some restaurants and is easy to get on...More

Thank Nate M
Reviewed 29 October 2017 via mobile

This hotel is a good value and is also conveniently located within minutes from O’Hare. It’s off of the main highway, 290, allowing ease of access into the city. It’s also located within a shopping center, surrounded by restaurants and stores. The hotel is clean...More

Thank nrishard
Reviewed 29 October 2017

Check in was a bit awkward upon our arrival, the desk clerk was a bit rude. Bad representation for the hotel. Our room was ok, it was clean but that's it. No wow factor! Just a clean place to lay your head. I was expecting...More

Thank monalisas480
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport WestResponded 12 November 2017

Hi monalisas480, Thanks for trusting us for your lodging needs! I am sorry to hear that our receptionist failed to make a positive impact during check in. It is our aim to provide True Hospitality and this is certainly not what we want for any...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$85 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (42)
Room & Suite (34)
Pool & Beach (4)
Dining (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Timothy M
18 December 2016|
Answer
Response from David A | Reviewed this property |
I would call hotel to check.
0
Votes
jnshoaf
11 December 2016|
AnswerShow all 3 answers
Response from Tammy H | Reviewed this property |
Hi! The cemetery is less than two miles from the hotel, so -- off the top of my head -- I can't think of any reason you couldn't walk. I'll defer to the hotel, though; it's possible there's something I've forgotten. You... More
2
Votes
mgel03
26 August 2016|
AnswerShow all 3 answers
Response from Fietje F | Reviewed this property |
exactly about 15 minutes without traffic. the staff is amazingly friendly just ask them for the shuttle its supereazy. enjoy
1
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12
Room Tips
"Ask for a nice room!"
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"Stay somewhere else!"
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"The rooms that face the street are loud due to the traffic"
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"chose the parking side if you don't want traffic noise"
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