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BEST WESTERN PLUS Chicago Hillside

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375 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Chicago Hillside
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Showing 342: English reviews
Belvidere
Reviewed 3 January 2016

The hotel was confusing to get to, plus we were in the middle of an ice storm, which made it more difficult. Just before checking out, we realized that something must have been leaking from the heater because the floor felt damp underneath and we could feel cool air.

Review collected in partnership with Best Western
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Helpful?
Thank Melody B
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. If you haven't notified the staff about the leaking heater, rest assured that we have. We're sorry for your inconvenience. The hotel access is a bit of a maze, thanks to long ago highway construction. Please come see us again.

Reviewed 11 December 2015

Really easy access to the freeway. We were visiting family in Oak Park, which has very limited room options, and we found getting to and from Oak Park really simple. We wanted to change our reservation to arrive a day earlier and leave a day earlier and they were very accommodating. Bed was excellent and our dog got her first...

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Helpful?
Thank Tamara B
Dublin, Ohio, United States
Reviewed 19 November 2015

I stayed at this hotel for business. As I always use Best Western and this was listed as a "Plus" hotel, I certainly expected better. The desk manager at check in would not accept an electronic company card that I had stored on my phone and I had to use my personal card to pay. The manager said that "I...

Review collected in partnership with Best Western
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1Thank Peter L
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Yes, the hotel is not up to credit card chips and the latest technology. We feel we compensate in many other ways, including our price. We hope you'll consider giving us another try.

Bristol
Reviewed 17 November 2015

My reason for choosing this hotel was for the free parking. their reputation as well as easy access to the freeway. The room was comfortable and clean. We had stayed at a hotel across the way from rush memorial and Best western beat that stay by a mile from the service and friendliness of staff reliable internet service.

Review collected in partnership with Best Western
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Helpful?
Thank Martha B
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. We're glad our hotel beat their hotel! It would take months for a visitor to enjoy all that Chicago has to offer. So you will have to come back again and again.

United Kingdom
Reviewed 13 November 2015

I found this hotel to be comfortable and clean - the room temperature was perfect, the room was basic but clean and the bed was very comfortable. Lovely decor, TV and a decent sized fridge - there was a microwave and coffee/tea making faciliities. I am only commenting on the room as I did not have breakfast there. I would...

Review collected in partnership with Best Western
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Helpful?
Thank R C H
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for taking the time to write a review. We are delighted that your accommodations worked well for you. It would take weeks to discover all that Chicago has to offer. Therefore, you will have to stay with us again.

The Netherlands
Reviewed 12 November 2015

The hotel is OK if you stay over for 1 or 2 nights. We stayed over during our first 2 days of the Route 66 trip we did in the Summer of 2015. Hotel is a bit old fashioned, offers free parking as well as possibilities to have dinner. Additionally, there is a bar in the hotel for some drinks...

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Thank Robbert v
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. That Route 66 road trip sounds like fun. We are, as you say, a bit old fashioned, but our room price reflects that. Potential guests should ask our staff about public transportation to and from downtown Chicago. We shuttle you to a train stop and pick you back up.

Atlanta
Reviewed 11 November 2015

Stayed at this location several times in the past. it always a good experience. The location has a Bar and restaurant that has good breakfast buffet and it is convenient to area shopping and downtown Chicago. I would stay there again.

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Helpful?
Thank evoman574
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for taking the time to write. We have quite a few repeat customers, as the hotel is near a major teaching hospital (families stay with us while a loved one receives medical attention), O'Hare Field, and is fairly close to the city. We look forward to seeing you again.

Stockholm, Sweden
Reviewed 10 November 2015

A nice hotel and easy to get to from O'Hare airport. Plenty of parking spaces. The free WiFi is stable and gives decent speed. The lounge/restuarant located in the hotell gives very good value for the money.

Review collected in partnership with Best Western
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Thank Goran J
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. It is fascinating to read comments from around the world--in this case, Sweden. We're glad you enjoyed yourself. It would take a lifetime to explore what Chicago has to offer. Come again!

Olivet, France
Reviewed 5 November 2015 via mobile

Well the hotel was ok i guess but has nothing special to it. Room was very basic and not great looking. It was clean and had the basic amenities. Check in took forever. I had to wait 15min at the counter before someone showed up. It's located in a questionnable neighborhood. It's far from the city centre and far from...

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Helpful?
Thank xscream12
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We have no idea what you mean by calling our location a questionable neighborhood. The hotel is old, but we try to keep it well-cleaned. In good traffic, we are a twenty minute drive into the city. And our shuttle will take guests to a nearby train station for easy access to downtown.

Chicago, United States
Reviewed 4 November 2015

Clean room,good location,like the free parking, no resort fee, microwave and refrigerator in room a plus, water pressure could be better, had to run the water a while to get it hot.I would stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank Sheila E
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. We're glad you had a "fun time." We'll work on that water pressure. We look forward to serving you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Region: United States > Illinois > Hillside
Price Range: $115 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chicago Hillside staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chicago Hillside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any I guess. We were on the 3rd floor”
 of 5 bubbles mrmpatel, 4 Jan 2017 | Read review
“You might want to check in early before the night lady starts her shift and once you do avoid her.”
 of 5 bubbles xavialonso27, 4 Nov 2016 | Read review
“Try not to get room on interstate 290 side, its very loud.”
  • Photo taken from window side.
  • zoomed from room window.
 of 5 bubbles 146azim, 15 Oct 2016 | Read review
“rooms towards highway to have far view”
 of 5 bubbles sukhi504, 25 Jul 2016 | Read review
“Our third floor room was great!!!”
 of 5 bubbles JaneZ_13, 28 Feb 2016 | Read review
5 of 5