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Extended Stay America - Chicago - Hillside

Booking.comUS$85*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$94*
US$85*
US$94*
US$85*
US$94*
US$85*
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Extended Stay America - Chicago - Hillside
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71 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Chicago - Hillside
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Showing 71: English reviews
Chicago, Illinois
Reviewed 29 January 2016

From the check in to daily needs, everything is comfortable. The people who work here enjoy being in the service industry. Coffee is available early morning to late evening for the cold season. Clean rooms with plenty of space for families. Kitchens have everything you could need to enjoy home cooked meals. The local grocery stores are only minuets away....

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Helpful?
1Thank JKS_Floors
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in...

Reviewed 26 January 2016

Besides studio-style rooms being super cute and cozy, the hospitality staff (Ms. Redditt) went above and beyond to welcome me, make sure I was comfortable and knew how to get around suburban Chicago. Given that this was my first time in a new city, I truly don't know how I would have gotten through my stay without her. I highly...

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1Thank Mateka F
Chicago, Illinois
Reviewed 12 January 2016

I have been staying here for five months while searching for an apartment. Having these comfortable and affordable lodgings allowed me to take the time to find just the place I wanted. The monthly rate, which I initially booked on Travelocity, was very reasonable, and once the municipal hotel tax expired, on the 30th day, the rate became downright attractive....

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Helpful?
1Thank geovic999
Sandusky, Ohio
Reviewed 19 December 2015

We stayed at this hotel for nearly four months as we were in town for a temporary job. We were able to bring our pets, but made sure to clean up after ourselves. It was a great place with great staff that was more than willing to accommodate our needs. We had a first floor room near the door which...

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Helpful?
2Thank Lisa J
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

The staff and I read your review, and would like to thank you for writing such kind things about your stay with us. I'm so pleased to hear that we were able to accommodate your needs and provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you...

Reviewed 17 December 2015

The Hotel staff are fantastic, they take care of you needs with a sincere attitude. The room are kept clean and fresh. The overall feeling is that you are part of a family, The hotel is close to downtown and there are mall's close by. You will always fell safe, When you need something the staff is only a phone...

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Helpful?
1Thank Vincent S
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to read that you enjoyed our comfortable accommodations as well as our friendly customer service! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future

Reviewed 15 September 2015 via mobile

This hotel is cheap and gross . It smelled like cat pea and dog poop in my room . My towel had hair on it and it has the biggest spider web I have ever seen in my life ! Apparently nobody has stayed in this room in years . Then he front desk clerk pretty much attempted to insult...

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Helpful?
Thank Alexis C
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

Thank you for providing us with details about your stay. It upsets me to hear that your stay was not to your satisfaction. I am sorry for your experience. To uphold our company's high standards, I will use your comments as a training tool to coach our staff to ensure your experience is not repeated. Our team is committed to...

Reviewed 11 September 2015 via mobile

I found this place very friendly , nice , very clean !!!! Has kitchen , iron , TV, free wifi with great speed ( enough for Netflix ) ,2 tables ! Soups and shower stuff smells good. But breakfast is nothing ( oatmeal , oranges , muffins , protein bar and coffee)

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Thank Ксения Д
Cincinnati, Ohio
Reviewed 26 August 2015

If you have ever stayed at Extended Stay then you will find a general consistency among them. I tend to enjoy staying at them and this location was no exception. Room was clean, staff was friendly. Bed was comfortable but pillows weren't. My room had no bath towels which the front desk fixed immediately. Breakfast is never great here, but...

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Thank wraithleaderx
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies regarding pillows and the missing bath towels. Still, we are excited to know you received towels immediately and were able to enjoy your stay. Thank you again for your review. We look forward to seeing you in the future, should...

Reviewed 25 August 2015

I absolutely love this hotel I would recommend this hotel to every one there like family to me I enjoy all the staff krystal maryln and april are the best !!! the staff are basically my family! I go here every week

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Thank shardae h
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

I want to thank you for taking the time to post a review of your stay. We are ecstatic to hear that you love and would recommend our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Decatur
Reviewed 20 July 2015

I stayed at this location for the Fourth of July weekend. I was already off to a wrong start as I booked through Hotwire. I specifically asked what the pet fee's would be at this hotel as I know all pet friendly hotels have some sort of fee. I was told there was no charge as my dog was small....

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Helpful?
2Thank Emma B
Manager_11525, General Manager at Extended Stay America - Chicago - Hillside, responded to this review

I appreciate you taking the time to write a review of your experience with us. It upsets me to hear you were disappointed with your stay. I am sorry for your experience. We have removed the kitchenware from our guest rooms. This allows each guest to customize their own kitchen based upon that person's needs. We continually work to improve...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chicago - Hillside

Address: 4575 Frontage Rd, Hillside, IL 60162-1700
Region: United States > Illinois > Hillside
Price Range: $124 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Hillside 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay America Hillside
Extended Stay Hillside
Hillside Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Hillside staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago - Hillside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When you check in ask for cutlery and plates. Grab extra water and extras off the breakfast table because they will run out.”
DavidTroy, 22 Jun 2016 | Read review
“The corridors looks a bit shady, prefer staying close to the lift lobby.”
515ashwins, 19 May 2016 | Read review
“East end first floor is quieter, they also have two double beds.”
D8893CVlisaj, 18 Dec 2015 | Read review
“Rooms on first floor are quieter”
405vincents, 17 Dec 2015 | Read review
“Rooms facing Frontage road are surprisingly quiet. though facing busy roads and the I 290. Also these rooms are sunny.My room was roomy and very nice.Corner area rooms are even larger.Room heat/cooling, and fan units are not noisy.”
15lestern, 25 Nov 2014 | Read review
5 of 5
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US$85* /night
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Prices are for 1 room, 2 adults
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