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Hilton Garden Inn Hoffman Estates

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Hilton Garden Inn Hoffman Estates
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592 Reviews from our TripAdvisor Community

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Showing 584: English reviews
Chicago, Illinois
1 review
Reviewed 5 days ago NEW

Kevin, he was wonderful job for us to welcomes and help to get hhonor's treats even we didn't know that. Sarah, she was open a pool to play for our little ones and showed nice smile always. Thanks so much both of you!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 669sarp
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear 669sarp, Thank you for your review on our hotel. I was glad to see that Kevin and Sarah both took great care of you during your stay. I will be sure to pass along your comments to both of them. I am glad you choose our hotel and I look forward to you visiting with us in the future.... More 

Zeeland, MI, United States
1 review
Reviewed 5 days ago NEW

The bed in our room was the most uncomfortable bed we've ever slept in, in a Hilton Hotel. We arrived very late and did not want to disturb the front desk attendee. But, upon checkout the next morning, the front desk attendee told us the firmness of the mattress was adjustable. Maybe so, but we did not know that when... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank darrelgt
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear darrelgt, Thank you for recent review of our hotel. I wanted to take a moment and apologize for the issue you encountered with the bed. That is correct that the beds are adjustable, but this should have been conveyed to you upon check in. I apologize that it was not communicated to you when you arrived. I will be... More 

Champaign, United States
2 reviews
Reviewed 1 week ago NEW

This was a very good stay. the staff was pleasant and very welcoming. I loved the beautiful decor. The breakfast was good with several options and reasonably priced. The coffee was great. We would definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paula M
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear Paula M, Thank you for your recent review on your stay at the Hilton Garden Inn Hoffman Estates. It is wonderful to see that you really enjoyed your stay with us and that the staff took such great care of you. We look forward to welcoming you back to the hotel in the future. Happy Holidays! Sincerely, Adam Miller... More 

Oak Lawn, Illinois
2 reviews
Reviewed 1 week ago

Hot water wasn't hot. They were doing construction at 8am on a Sunday, which woke us up. Shuttle service was terrible. Water pressure very low in shower. There are other hotel options, stay somewhere else.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank AnnaSamantha
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Dear AnnaSamantha, Thank you for your recent review. I apologize for all the issues you encountered during your stay with us. I can understand your frustrations during your stay. We will certainly use your comments to improve our service as well as the issue with the water pressure. I do hope that you will give us another opportunity to improve... More 

Kirkland
1 review
Reviewed 1 week ago

Staff was great considering there were 4 weddings staying in here. Very clean, comfy rooms. Very accommodating with bride & groom, bridal party and party guest. Fantastic breakfast! Easy to get to. Great price and value.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donald W
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Donald W, Thank you so much for the kind words regarding the hotel and staff. I will be sure to thank everyone for their excellent service. We pride ourselves on being of the the cleanest, friendliest, and most well maintained hotel around. We look forward to seeing you in the near future and hope you have a wonderful rest of... More 

NJ, United States
1 review
Reviewed 1 week ago

Nice hotel with great service. Good value for the price. Hector who staffed the bar area was exceptional. I'd recommend this hotel for anyone staying in the Hoffman Estates area. Staff is friendly and attentive..

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank N928XBmarca
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

N928XBmarca, Thank you so much for the kind words regarding the hotel and staff. I will be sure to thank everyone including Hector for their excellent service. We pride ourselves on being of the the cleanest, friendliest, and most well maintained hotel around. We look forward to seeing you in the near future and hope you have a wonderful rest... More 

Montreal, Canada
1 review
Reviewed 2 weeks ago

the rooms are neat. the staff is very accommodating. The one that stood out the most is John from the restaurant. After serving me once in the morning, the next day he greets and ensures you that you have what you want prior to you mentioning it! :)

Helpful?
Thank ianmick
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

ianmick, Thank you so much for the kind words regarding the hotel and staff. I will be sure to thank everyone including John for their excellent service. We pride ourselves on being of the the cleanest, friendliest, and most well maintained hotel around. We look forward to seeing you in the near future and hope you have a wonderful rest... More 

hbelle10
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

I have been to this Hilton several times and they never disappoint. I really enjoy the friendly service they so frequently provide. The hotel is always clean and looks new. If you ever run into any issues they are sure to fix them immediately. John is my favorite server during breakfast. He goes above and beyond

Helpful?
Thank hbelle10
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

hbelle10, Thank you so much for the kind words regarding the hotel and staff. I will be sure to thank everyone including John for their excellent service. We pride ourselves on being of the the cleanest, friendliest, and most well maintained hotel around. We look forward to seeing you in the near future and hope you have a wonderful rest... More 

Orlando, Florida
1 review
Reviewed 2 weeks ago via mobile

I want to thank John for his great services at the breakfast area. Great place and everyone is so helpful and have been here for so many years, great experience guys. Thank you so much Maurice at the front desk for always being so helpful.

Helpful?
Thank amesa24
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

amesa24, Thank you so much for the kind words regarding the hotel and staff. I will be sure to thank everyone including John and Maurice for their excellent service. We pride ourselves on being of the the cleanest, friendliest, and most well maintained hotel around. We look forward to seeing you in the near future and hope you have a... More 

Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

After a long day it's great to be able to sit, relax and laugh at the bar .... Tracy gets to know you by name, what you drink and always makes you feel welcomed. Thank you !!!! The Hilton is my favorite hotel which I would so recommend to everyone the whole team there are amazing. Ismael

Helpful?
Thank Ismael S
Adam M, General Manager at Hilton Garden Inn Hoffman Estates, responded to this review

Ismael S, Thank you so much for the kind works regarding the hotel and staff. Traci does a great job in the bar and I will be sure to thank her and commend her in front of her peers. We look forward to seeing you again in the near future and hope you have a wonderful rest of the week!... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Hoffman Estates

Address: 2425 Barrington Road, Hoffman Estates, IL 60195
Region: United States > Illinois > Hoffman Estates
Price Range: $121 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hoffman Estates 3*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Travelocity, Odigeo, Orbitz, Priceline, Hotels.com and Expedia so you can book your Hilton Garden Inn Hoffman Estates reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Hoffman Estates Hotel Hoffman Estates
Hilton Hoffman Estates
Hoffman Estates Hilton
Hotel Style:
#1 Romantic Hotel in Hoffman Estates
#2 Business Hotel in Hoffman Estates
#4 Family Hotel in Hoffman Estates
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hoffman Estates staff and other travellers.
4 questions
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Crystal Lake, Illinois
Boca Raton, Florida
1 month ago

See all questions (4)

Questions? Get answers from Hilton Garden Inn Hoffman Estates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet, don't be afraid of the top (7th) floor. The elevators were pretty efficient.”
 of 5 bubbles j2362482b, 14 Nov 2016 | Read review
“Pick a room on the top floor (7) for the quietest experience.”
 of 5 bubbles jansM4838OX, 27 Oct 2016 | Read review
“Great location, quiet and perfect for sleeping and relax.”
 of 5 bubbles irvingm733, 26 Oct 2016 | Read review
“All Rooms have fridge and microwave”
 of 5 bubbles tc8322, 18 Oct 2016 | Read review
“dont get the first floor all the hotel staff uses this hallway and they are very loud setting up banquet room”
 of 5 bubbles scots271, 30 Sep 2016 | Read review
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