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I purchased one night at this hotel through Groupon after deciding to spend a third night in the Schaumburg area. I stayed at the Quality Inn by the mall in Schaumburg five years ago and remembered it being a bit nicer than this one, but...More
We chose this hotel for the location. We were in town for a wedding reception and this was within 10 minutes of the party. Front desk was very nice. Breakfast had more choices than we expected. Room was clean and acceptable. Only complaints we have...More
2 Thank Mikenmoe
Response from Stephen N, Manager at Quality Inn Hoffman Estates - SchaumburgResponded 14 July 2015
First, Thank you for staying at our hotel. Recently, it was unfortunate our ice machine broke over the weekend and did my best to get it fix. Having a issue like that falls upon me and for that I'm sorry. I would like to invite...More
Great deal of a hotel. Excellent customer service and management at the front desk. Had a little mix up with our room and they bent over backwards to accommodate us and do whatever they could to make our stay a good one. Would recommend this...More
Thank nathan j
Response from Stephen N, General Manager at Quality Inn Hoffman Estates - SchaumburgResponded 1 July 2015
Dear Value Guest,
Thank You So Much for your recent Comments. I hope you will visit us again really soon. Again, thank you, it was a a pleasure serving you.
Stephen General Manager
Quality Inn Hoffman Estates.
We came to stay one for night on our way home from vacationing in Wisconsin Dells. We arrived about 11 pm. We had booked the reservation back in March. It was now June 27th.We had booked 2 non smoking rooms. When we arrived the man...More
1 Thank Remington1
Response from Stephen N, Manager at Quality Inn Hoffman Estates - SchaumburgResponded 1 July 2015
I'm so sorry that ended up in a smoking room. I want to to apologize for this mistake and it will not happen again. I have spoken to all parties involved, to ensure the best when it comes to handling this situation in...More
The room was a smoking room which was the last room available so we can't complain about that. The smell however was so bad it seemed as though someone was smoking in the room as we slept.
That aside, there were ants in the bathroom....More
1 Thank Bammmmmmmm
Response from Stephen N, Manager at Quality Inn Hoffman Estates - SchaumburgResponded 26 June 2015
I want to apologize on the behalf of our entire staff. I hold everyone accountable including myself when it comes to the overall appearance of our hotel. I want to let you know that I have brought this issues and others like this,...More
US$66 - US$98 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Comfort Inn Chicago/Hoffman Estates Hotel Hoffman Estates ,