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Hawthorn Suites by Wyndham Chicago Hoffman Estates

491 reviews
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Traveller (7)
Room & Suite (18)
Dining (5)
Overview
  • Excellent37%
  • Very good32%
  • Average14%
  • Poor10%
  • Terrible7%
Travellers talk about
“queen bed”(6 reviews)
“ice maker”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Room Service
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (491)Write a Review
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Traveller rating
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LanguageEnglish
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All reviewsqueen bedice makeran extended staysmall gymlong termfull kitchenfront desk clerkextra towelsdesk staffvisiting familyrooms are comfortableshuttle servicethe room was nicebooked this hotelthe breakfast areavalue for the moneygreat customer service
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31 - 35 of 491 reviews
Reviewed 14 September 2017

We stayed at this hotel to be near the family and the city. The hotel was nice. There were times when we went to the front desk, and there was no one to be found. The room was nice. We did have problems with the...More

Review collected in partnership with Hawthorn Suites by Wyndham
Thank 449terenceb
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 18 September 2017

Hello Terence, Thank you for being a Loyal Wydham Rewards Member We look forward to having you and your families stay with us again and exceed your expectations. Thank you very much for taking the time to share your positive review with us -- we...More

Reviewed 14 September 2017

Bad odor in the hall ways and in the room. Somebody had been smoking pot in the elevator. Had to leave the room due to fire alarm going off. A/C did not work early in the day. Came on at night.More

Review collected in partnership with Hawthorn Suites by Wyndham
Thank 902jawedk
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 15 September 2017

Thank you very much for taking the time to share your review with us -- we appreciate you taking the time to give us your feedback. We're sorry we did not meet your expectations with regard to our housekeeping services and your room accommodations. I...More

Reviewed 13 September 2017

Nice place for family visit to elgin we enjoyed the stay with this property breakfast was very nice over all it was great a time staying there.More

Review collected in partnership with Hawthorn Suites by Wyndham
Thank tejalbenp
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 15 September 2017

Hello Tejalben, Thank you very much for taking the time to share your excellent 5 star review with us. As a Loyal Wyndham Rewards Member, we really appreciate you taking the time to give us your feedback. We're so glad that your entire Family enjoyed...More

Reviewed 11 September 2017

We could find the Motel at first, so we called them and lady at the front desk directed us right to it and she was standing outside to wave us in, which was really nice of her. We ate breakfast out, so I can't comment...More

Review collected in partnership with Hawthorn Suites by Wyndham
Thank 394marilynw
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 19 September 2017

Thank you very much for being a loyal Wyndham Rewards Member, Marilyn. We really appreciate you taking the time to give us your positive feedback. We're very glad our Guest services staff could get you to the right place. I know sometimes it can be...More

Reviewed 9 September 2017

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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Jerry W
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago Hoffman EstatesResponded 19 September 2017

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room Service
Dry Cleaning
Meeting Rooms
Multilingual Staff
Babysitting
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$65 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hoffman Estates
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$65 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hoffman Estates
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (18)
Dining (5)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
bobz973
10 September 2015|
Answer
Response from Carrie N |
It is right off the family room but it has a door so it is completely separated.
0
Votes
Room Tips
"Rooms on third floor have roaches and first floor had box bugs and spiders."
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"Ask how often rooms are cleaned and if preferable, indicate that the non-smoking room needs to be guaranteed..."
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"All rooms are good since this property is not directly on the main road......"
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"For families, better reserve the one-bedroom one than the studio one, will worth the price"
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