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Red Roof Inn Chicago Hoffman Estates

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Red Roof Inn Chicago Hoffman Estates
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195 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Chicago Hoffman Estates
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Showing 194: English reviews
Crossville, Tennessee
Reviewed 18 April 2016

The hotel has been newly renovated and the room had new furniture and sink. The mattress and pillows were comfortable and Alisha was very nice and reserved me the room I had requested. She was friendly and fun after a long hard day for me. That brought a smile to my face and I appreciate that. One thought...The new renovation...

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Helpful?
Thank FullTimeTravelerBF
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 4 star review . We appreciate positive feed back from our customers. I will surely share the feed back with Alisha and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you...

Reviewed 13 April 2016

Red Roof's service was fast, clean, and caring, fair in price. The surroundings include, gym, restaurants, bar, easy access to other area, like the mall, movies, bowling and fine dining. I recommend Red Roof to any one staying in this area

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Helpful?
Thank Cyril H
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Alisha and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

South Barrington
Reviewed 10 April 2016 via mobile

Me and My husband stayed this past weekend Jessica gave us fast service really nice and did her job quickly really good service, overall it was a good relaxation and was satisfied with the service have nothing negative to say about it!

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Helpful?
Thank yoselin m
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent 5 star review . We appreciate positive feed back from our customers. I will surely share the feed back with Jessica and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you...

Reviewed 7 April 2016 via mobile

I went to this red roof in the Hoffman estates very good service Alisha was very nice and respectful he was very helpful Thank u so much to give such a nice service the motel was very nice and clean I called for extra towels and the came with in 5 mins had trouble ordering food and Alisha was nice...

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Helpful?
Thank Fernando D
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Alisha and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

Reviewed 5 April 2016 via mobile

I went to Red Roof Inn in Hoffman Estates, Il. Alisha helped me at the front desk. She was very friendly and was able to help me with all my needs. The interior on the hotel check in area was very clean and neat. The rooms are usually nice and clean. Thank you !

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Helpful?
Thank Christian R
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Alisha and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

Reviewed 27 March 2016 via mobile

I went in this motel in this month and it was best in Schaumburg and the front desk there was girl named Alisha she was so sweet and nice she helped me and did courtesy call everyday I stayed there and she was very nice to me thank u so much to the red roof to keep staff like that...

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Helpful?
Thank alejandro r
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Alisha and congratulate her on the wonderful service she had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

Chicago, Illinois
Reviewed 29 February 2016

My room at this hotel appears to be newly remodeled except for the bathroom. There was a crack in the bathtub and the baseboard around the walls and base of the toliet had black mold everywhere. I mentioned it at checkout and they didn't seem to care. Also the refrigerator still had stuff in it.

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Thank concerned c
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain.

Aurora, Illinois
Reviewed 25 February 2016 via mobile

I stayed here for 1 day with my girlfriend and when we got here there was dog poop all over the place and we wanted the king room and all they had were the two double beds and when we got to the room and it had a musty smell to it and the water in the sink came out...

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Helpful?
Thank Ralph J
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

We are very sorry to read the comments you shared about your experience at our hotel on Trip Advisor. Our top priority is to ensure the satisfaction of our guests through the product we offer and the service extended by our team. We assure you that this is not typical of the standards we strive to maintain.

Carpentersville, Illinois
Reviewed 27 January 2016

I stayed at this location for a few weeks. It was nice the way the staff got to know me and they greeted me every morning with smiling faces. Very clean and pleasant place to stay. When you are in town I would recommend you stay there.

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1Thank Liz W
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and congratulate him on the wonderful service he had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

Lawrenceburg, Tennessee
Reviewed 27 January 2016

I picked Red Roof Inns because have stayed in them in other cities in the south. I was not disappointed, a great room. A brand new motel or and older one that is remodeled, you won't be disappointed in Red Roof Inns. Jimmy was on the front desk at this one in Hoffman Estates and he was so nice and...

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Helpful?
Thank Susan J
RRI M, Manager at Red Roof Inn Chicago Hoffman Estates, responded to this review

Thank you for the excellent review 5 star. We appreciate positive feed back from our customers. I will surely share the feed back with Jimmy and congratulate him on the wonderful service he had provided. At Red Roof we want to make sure every one gets the same service that you have gotten. We Look forward to provide you with...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chicago Hoffman Estates

Address: 2500 Hassell Rd, ,I-90 at Barrington Road South, Hoffman Estates, IL 60169-2004
Region: United States > Illinois > Hoffman Estates
Price Range: $78 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Hoffman Estates 2*
Number of rooms: 119
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Also Known As:
Red Roof Inn Hoffman Estates
Hoffman Estates Red Roof Inn
Hotel Style:
#3 Business Hotel in Hoffman Estates
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago Hoffman Estates staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago Hoffman Estates staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel.”
 of 5 bubbles DauphinTravelers, 21 Sep 2016 | Read review
“3rd floor ask for executive suites”
 of 5 bubbles curiah1993, 7 Jul 2016 | Read review
“2nd floor is away from most foot traffic. west side less populated than east”
  • large enough desk, but place to hang clothes way oo small
  • ...not enough room to get around the bed
  • you get enough pillows. but ...
 of 5 bubbles dannyTheK, 1 Jul 2016 | Read review
“Can't go wrong with any of their rooms.”
 of 5 bubbles derrickwolfe15, 8 May 2016 | Read review
“Third floor was very quiet, could not hear any of the cars pulling in or out of the parking lot.”
 of 5 bubbles heatherbX2251HY, 4 May 2016 | Read review
5 of 5