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Eaglewood Resort & Spa

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Eaglewood Resort & Spa
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578 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Chicago, IL
Reviewed 20 January 2015

A girlfriend of mine and I decided to take a spa weekend to "get away" from the nasty Chicago winter. She'd been to Eaglewood Resort once prior, so I wanted to check it out. We found a deal on their website for a "Lover's Getaway" package, which included the room, free breakfast for each of us, a basket of champagne,...

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Helpful?
1Thank ChicBurbs
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are very happy to learn that your entire experience at Eaglewood Resort & Spa was so enjoyable. Thank you for the level of detail that you've provided for our future guests. We are delighted that you enjoyed everything our Retreat to Romance hotel deal has to offer, especially our spa services. It seems like you really made the most...

San Diego, California
Reviewed 17 January 2015

The Eaglewood Resort is a convenient place for a business meeting in the Chicago land area. It has all the facilities that are need such as private meeting rooms with great views, ample parking, very nice guest rooms, and a terrific kitchen staff serving lunch, breakfast and dinners. I have been here for several meetings and it just gets better...

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Helpful?
Thank Q9027JQmike
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are delighted to hear that you enjoyed our facilities at Eaglewood Resort & Spa. Thank you for sharing your experience and for pointing out all of the highlights of your trip. As you mentioned, the spring and summer months are an excellent time to plan a visit. We hope you'll have the opportunity to return with your wife sometime...

Chicago, Illinois
Reviewed 13 January 2015

My husband brought me here as a weekend getaway prior to the Christmas holiday. The hotel was nice, clean and the employees were extremely helpful. However, the toilet leaked in our room. It wasn't a huge deal, but of course we would've liked a non-leaking toilet. Woodfield Mall is about a 10 minute drive and there are tons of restaurants...

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Thank KiKi S
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for sharing your recent weekend getaway with us at Eaglewood Resort & Spa. While it was a pleasure to welcome you this winter, we regret the challenge that you experienced during your visit within your guest room. We have revisited the timing of our established engineering room maintenance program. In regards to the location of some of our...

Reviewed 13 January 2015

First time staying at Eaglewood Resort. My husbands company reserved our stay, for a business trip. The resort is very nice and has plenty things to keep you busy! From the golf course to the bowling alley. We were very impressed. Most of all I would like to comment on the customer service. We have a lot of experience in...

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Helpful?
Thank Rob R
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are happy to hear that you were so impressed with our resort! Thank you for acknowledging the exceptional service you received from our staff. We will certainly pass along your kind words so they know just how much their efforts were appreciated. Our mission statement is to be the difference, and I can read from your comments that the...

Reviewed 6 January 2015

Me and my significant other really enjoyed the romance package for my birthday. I have visited the resort a numerous amount of times but for my husbands first time he really enjoyed himself. We recieved a 30 minute massage which was well accommodated to the fact that I am expecting. I was given the mommy to be massage while my...

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Thank Danizworldd
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

It is wonderful to read how much you and your husband enjoyed your romantic getaway with us. Thank you for taking the time to share your experience at Eaglewood Resort & Spa, as we are happy that you both enjoyed your time in our spa. We look forward to welcoming you back soon.

Chicago, Illinois
Reviewed 4 January 2015 via mobile

Once again we were delighted by our experience at Eaglewood Resort. It is quite frankly the BEST way to start off a new year. Everything reached or exceeded our expectations. The service, the food, the entertainment were all exceptional.It was truly a magical evening.

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Thank Stacki1990
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are honored that you chose to ring in the New Year with us at Eaglewood Resort & Spa. Thank you for taking a moment to share your experience and for letting us know about the exceptional customer service that you received throughout your visit. We appreciate you kicking off 2015 with us and we hope you'll visit again soon.

Reviewed 3 January 2015 via mobile

Old wallpaper, outdated showers and tubs, never heard or saw a vacuum anywhere. Husband got very ill after New Years dinner. Spa booking agent didn't specify man or woman so I had to reschedule appointment. Kids were allowed in hot tub counter to posted rules. Could not get hold of agent to book bowling on a Sunday prior to visit....

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Thank Carol C
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for your review and for taking time to let us know which areas of our property requires our immediate attention. We regret if your experience did not quite live up to your expectations. We are always updating our property to ensure that our guests enjoy a comfortable experience from beginning to end and we have many exciting changes...

Chicago, Illinois
Reviewed 28 December 2014

I've always had a pretty good experience here. The front desk staff is exceptional. The food is good. It's a nice retreat from the city. I did not care too much for the spa staff, however, and had an issue with a spa service. The front desk staff, however, took care of everything. the pool is fabulous, too. They have...

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Helpful?
1Thank AprilDays111
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We appreciate you taking the time to let us know about your recent stay at Eaglewood Resort & Spa. Although we are happy to hear that you enjoyed your experience in our restaurant and pool, we regret to read that our spa services fell below your standards and we apologize for any inconveniences. We hope you'll allow us another opportunity...

Reviewed 15 December 2014 via mobile

December 12th through the 14th, my sister girls, hosted our annual event at Eagle wood Resort and Spa, and we had an Awesome time. The Spa staff Kelsey, and Christinia, made our spa services run smoothly. Christinia and Kelsy, always smiled, their tone was very inviting. We all appreciate the spa staff at Eagle wood Resort and Spa, and wish...

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Helpful?
Thank Krystal M
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

Thank you for reaching out and sharing your review with us. It was a pleasure to host your event at our property and we are happy to hear that you enjoyed such a seamless experience throughout your visit at Eaglewood Resort & Spa. I am looking forward to sharing your kind words with our staff, as they will be pleased...

Reviewed 14 December 2014

When you first walk into the lobby the first thing you see is a stunning Christmas tree! It provided a great photo opportunity to many groups during our stay. The rooms are spacious and clean. The staff is very friendly and always willing to accommodate. We'll be back!!

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1Thank ywheaton
Tom G, General Manager at Eaglewood Resort & Spa, responded to this review

We are so glad that you enjoyed our holiday decor, as well as our spacious accommodations and friendly customer service. It was a pleasure to welcome you to Eaglewood Resort & Spa. We hope you'll return soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Upscale accommodations, luxurious amenities, technologically advanced conference facilities. Golf course and wellness spa. Newly renovations spacious, mission style guestrooms with mellow golds, deep reds and rich greens used throughout. ... more   less 

Additional Information about Eaglewood Resort & Spa

Address: 1401 Nordic Rd, Itasca, IL 60143-2499
Region: United States > Illinois > DuPage County > Itasca
Price Range: $233 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eaglewood Resort & Spa 4*
Number of rooms: 295
Reservation Options:
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Also Known As:
Eaglewood Resort And Spa Chicago
Eaglewood Resort & Spa Chicago Hotel Itasca
Eaglewood Hotel Chicago
Eaglewood Hotel Itasca
Eaglewood Resort And Spa Itasca Il
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Questions & Answers

Here's what travellers have asked, with answers from Eaglewood Resort & Spa staff and other travellers.
6 questions
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Questions? Get answers from Eaglewood Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend asking for a high floor, golf view room because they'll give you a ground floor parking lot room despite your upgrade otherwise.”
634tanyaa, 5 Apr 2017 | Read review
“A room with a golf view is a must, high floor, not by the elevator”
MsTracy1, 28 Mar 2017 | Read review
“If you can't do a lot of walking ask to be located close to the lobby...the north and south tower are a distance from the lobby.”
SophiaRose13, 4 Jan 2017 | Read review
“This was my first time here, so I can't compare rooms, but everyone from my conference was pleased with their accommodations.”
lksjones, 2 Nov 2016 | Read review
“You'll do a lot of walking no matter which room you're in - esp. rooms in the North Tower”
DuffyB174, 20 Sep 2016 | Read review
5 of 5