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All reviewscorner suiteheavenly bedupgraded to a suitebusiness hotelwedding receptionlobby barbar foodgift shopnice roomsstarbucks coffeemini fridgewoodfield mallbusiness tripthis past weekendo'hare airportchicagospg
Last week we stayed in this Hotel when I went see off my parent for their return journey to India. We chose this hotel as due to proximity from ORD airport terminal 5. At the time of checkin I requested to provide us 2 adjacent...More
This locale was perfect for a weekend Dance Convention we had to attend. Very clean, well organized, beautiful hotel. The staff was friendly and accommodating. Our room was very spacious for a King bed room. Plenty of options to eat and drink within hotel, never...More
Thank Jennifer S
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 7 February 2018
Thank you for your five star review! We are glad you enjoyed your convention. We certainly enjoy having you here and we look forward to welcoming you back next year!
At 10:50 a.m. my room phone rang and when I picked it up, no one answered. I called the front desk and asked if someone was trying to reach me. No. At 11 a.m., I received a knock at my door even though the 'Do...More
Thank Dawn M
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 5 days ago
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More
We were there for a Glazier Football Clinic. Hotel was large enough to accommodate many vendors and football coaches from around the United States. We were in a suit on the 6th of 12 floors. The suit was very spacious. We walked in and noticed...More
Thank Gram F
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 1 week ago
Guest feedback is important to us and we appreciate yours. We are glad your enjoyed your convention and we looking for to welcoming you back in 2019!
I attended the Midwest Rotary President-Elect Training (PETS), March 2-4, 2018 held at the Westin Hotel Northwest. I was very impressed with the hotel staff and accommodations. All staff members were well informed, friendly and very efficient. The room was spacious, very clean, modern and...More
Thank Janet K
Response from GM-Itasca, General Manager at The Westin Chicago NorthwestResponded 2 weeks ago
Thank you for your five star review! We are glad you enjoyed your convention and look forward to welcoming you back in 2019!