We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Westin Chicago Northwest

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Westin Chicago Northwest
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

479 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Westin Chicago Northwest
See the most recent reviews
Showing 463: English reviews
Oakville, Canada
Reviewed 28 October 2014

I was quite surprised that this was a Westin. It's just not up to what I expect of the brand. There for 1 night. It was a late check-in and early check-out. I asked for a wake up call at 06:40 at check-in. The phone rang at 06:55. Luckily I had set backups and was fine. The tub drain ended...

 Report
Helpful?
Thank Wakky_J
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Please accept our sincere apologize for your experience during your recent stay. We take guest feedback very seriously and have shared your feedback with the executive housekeeper and chief engineer. We hope to have the opportunity to welcome you back and provide you with the exceptional guest service you expect.

Cedar Rapids, Iowa
Reviewed 20 October 2014

We stayed with friends over the weekend of 10/17 in adjoining rooms (one suite/one regular room). Our friends had booked and asked for a crib for our room once when booking and again the morning of the stay. When we arrived, no crib. We called the front desk who told us there was no record of the request and they...

 Report
Helpful?
1Thank Gina M
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your...

Reviewed 20 October 2014

Not only was the price perfect,they bumped us up to a Jr.suite. we celebrated our ten year anniversary is style and with peace of mind.Thank you so much to the staff of the Westin,there were two weddings and they were able to still give us the level of attention we deserve and needed.Again thank you for making our weekend memorable...

 Report
Helpful?
Thank Jenniphil1
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your five star review. Your comments are greatly appreciated and will be celebrated with departmental managers and staff! We hope to welcome you back for your 11 year aniversay!

Holland, Michigan
Reviewed 15 October 2014

Stayed here for a wedding a while back. Hotel is an atrium type hotel...asked for an upper floor per other reviews. We did not have trouble with noise. Wedding was nice. Reception tent was quite cold. Food was good. Room was spacious. My biggest problem with this hotel is they do not have free WIFI...only in the lobby area. Oh,...

 Report
Helpful?
1Thank dee2123
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Guest feedback is important to us and we thank you for sharing yours. Your comments have been shared with our culinary staff. We do hope we have the opportunity to welcome you back in the future

Nathrop, Colorado
Reviewed 14 October 2014

We were recently there for a wedding and the hotel did a really nice job on it. The tent, if you could call it that, was really a very nice and private venue to hold this type of event. The only thing holding this place back is the very bland decor. It has a nice center atrium but it has...

 Report
Helpful?
Thank Doug W
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your comments we are glad you enjoyed your event. We take guest feedback seriously and have shared your comments with the department managers. We hope to welcome you back soon!

Santa Margarita, California
Reviewed 12 October 2014

We came here for a wedding in September and were lucky enough to get a suite. The hotel is outside of main downtown Chicago and accessible by train and the hotel has a shuttle from the stop. The hotel itself was very nice the room was massive!!! bathroom was huge though was weird it didn't have a whirlpool tub, just...

 Report
Helpful?
Thank daniellapea21
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review we are glad your stay was enjoyable one and we hope to welcome you back soon!

New York City, New York
Reviewed 8 October 2014 via mobile

The hotel staff was wonderfull and it was very clean but, the bar in the lobby was very loud and rambunctious. The rooms had great views and the pool was big and calming. We paid $88 for the first night and $66 for the second. Totaly reccomend the Westin.

 Report
Helpful?
Thank chloe6676
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Tahnk you for your five star review we are glad your stay was a pleasant one and we look forward to welcoming you back soon!

Toronto, ON
Reviewed 6 October 2014 via mobile

If you're ready to trade convenience for price, this hotel is fine. It's about 25 to 30 minutes from O'Hare, which wasn't what I thought when I booked. That's my bad for not doing more thorough research. Not your typical Westin - it's built like an Embassy Suites, with all room entrances overlooking a big atrium. Beds and furnishings are...

 Report
Helpful?
Thank HowieJ
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for taking the time to share your feedback. We are glad your stay was comfortable and we hope to welcome you back

Ohio
Reviewed 30 September 2014

We stayed here for 2 nights. The room was nice and clean. Ample room for 2 people. We didn't really use any of the hotel amenities so we can't comment on those. Both nights we were out really late and didn't return until after 1 am and 2 am the second night and both nights there were so many people...

 Report
Helpful?
Thank brandy621
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Thank you for your four star review. We appreciate you feedback and have shared it with the management staff. We do hope we have the opportunity to welcome you back.

Royal Oak, MI
Reviewed 19 September 2014

Average quality and amenities for a Westin, BUT this is by far the worst Westin...and one of the worst hotels...I have ever stayed at. Noise from the lobby bar is ridiculous throughout the entire hotel. The hotel is designed like an Embassy Suites with an atrium in the center, but you don't have a living room and extra door as...

 Report
Helpful?
Thank chrijk
GM-Itasca, Director of Sales at Westin Chicago Northwest, responded to this review

Guest feedback is important to us. We appreciate you taking the time to share yours. We understand how frustrating it can be when noise keeps you awake at night. We continue to look for ways to keep noise to a minimum in the hotel and it is through comments like yours that we continue to improve.

109 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (94)
Viewed
View from Room (6)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (20)
Viewed
Pool/Beach Area (3)
Viewed
Dining (4)
Viewed
Bathroom (5)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Itasca
3.3 km away
Eaglewood Resort & Spa
1.2 km away
Hyatt Place Itasca
Hyatt Place Itasca
#1 of 5 in Itasca
402 reviews
2.6 km away
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
Show Prices
Show Prices
Show Prices
8.4 km away
Renaissance Schaumburg Convention Center Hotel
1.9 km away
Holiday Inn Itasca (Woodfield Area)
6.7 km away
Hilton Garden Inn Schaumburg
Hilton Garden Inn Schaumburg
#1 of 29 in Schaumburg
673 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
An O'Hare perimeter hotel, The Westin Chicago Northwest is located just 12 miles from O'Hare International Airport and 27 miles from downtown Chicago. 50,000 square feet of meeting and event space. ... more   less 

Additional Information about Westin Chicago Northwest

Address: 400 Park Blvd, Itasca, IL 60143-1212 (Formerly Wyndham Northwest Chicago)
Region: United States > Illinois > DuPage County > Itasca
Price Range: $138 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Chicago Northwest 4*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Travelocity, Expedia, Booking.com and Priceline so you can book your Westin Chicago Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Chicago Northwest Hotel Itasca
Westin Itasca
Itasca Westin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Westin Chicago Northwest staff and other travellers.
3 questions
Ask a question
Fresno, California
6 months ago
Redlands, California
7 months ago

See all questions (3)

Questions? Get answers from Westin Chicago Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free parking available.”
 of 5 bubbles galiej2016, 22 Jan 2017 | Read review
“Expensive, room charge may not include WIFI”
 of 5 bubbles I1876GJmaryc, 9 Jan 2017 | Read review
“Stay as high as possible since the room doors open into the atrium.”
 of 5 bubbles ChicagoSpaLover, 12 Dec 2016 | Read review
“No more Meggeen!”
 of 5 bubbles joneshai000, 6 Dec 2016 | Read review
“a different hotel.... if you want to have a quiet night.”
 of 5 bubbles roadtripper10, 9 Nov 2016 | Read review
5 of 5