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Hampton Inn Jacksonville

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Hampton Inn Jacksonville
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228 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Peoria, Illinois
Reviewed yesterday NEW

Great place to stay. Finding the entrance can be a little difficult. A little hard to get in and out due to busy road. Pool area was impeccable crystal clear water and floors. Breakfast was good along with staff being very helpful and courteous

Review collected in partnership with Hampton
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Helpful?
Thank Jared S
Kankakee, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 11 January 2017

The rooms wrre quite comfortable. It appeared that the bathrooms had recently been remodeled and very clean. The beds were very comfortable and the breakfast was hearty and delicious. Biscuits and gravy,fruit,eggs and more. In town for a wedding would definitely recommend.

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Thank Kevin_MarciaK
About Hotel's Favourite Review
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for staying with us and giving such a wonderful review! We enjoyed hosting the wedding it was a big one! Glad everyone seemed to have had a good time. We would certainly enjoy seeing you guys again, hope all is well, take care!

Arkansas
Reviewed 2 days ago NEW

The staff was professional, helpful and friendly. Noon was the check-out time, but I was here for an interview that might be over at noon, but at some distance from the hotel. I had an eight-hour drive back home, and needed to get out of my suit and tie first, so I needed a little extra time. They were understanding...

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Helpful?
Thank quilty1000
Groveland, Illinois
Reviewed 5 days ago NEW

Hotel was very clean. Room was nice and clean. The pool area was very nice and the water was nice and clear. Hotel staff was very helpful. I would definitely stay at this particular hotel again and I would highly recommend it.

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Helpful?
Thank 121richells
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you ever so much for your kind words regarding our hotel. I am certainly thrilled to hear you had a good time! We will look forward from hearing from you again, take care!

Woodridge, United States
Reviewed 5 days ago NEW

The local staff is very friendly and accommodating in every way. They truly care about their customers unlike the Hilton group in general. The location is perfect when visiting Illinois College and is conveniently located a very short walk from a good restaurant.

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Helpful?
Thank franciss167
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you, Francis, for being our guest. We are quite thrilled to hear that we made your stay a great one! On behalf of the rest of the brand, I do apologize that you have ran into some bad eggs, but we take pride in exceeding Hilton's standards and upholding the brand's image. Hopefully we have restored some faith in...

Peoria, United States
Reviewed 6 days ago NEW

Traveling to this area, I knew what to expect and I would say those expectations were met. The staff and service was above average as everyone was friendly and tried to make me comfortable during my stay. The rooms were clean, the hotel was quiet. However, I slept terrible as I like a soft bed and these were very firm....

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Thank S6532PWcharlesp
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you Charles, for taking the time to write your honest assessment of the hotel. Seems like everything was rocking and rolling for you other than the issue with the mattress. All of our beds are less than a year old, with proper mattress rotation logs in place. We normally get compliments on our beds, so I am a little...

Galesburg
Reviewed 3 weeks ago

Hotel room was great. Located very close to the college. Previous reviews weren't great, but decided to book there anyway and was very pleased. This location was fairly inexpensive and was very accommodating even with this being a last minute booking.

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Thank 605katinac
Michelle F, Guest Service Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for deciding to choose us! We appreciate the kind words, and really look forward to seeing you again, thanks!

Rolla, United States
Reviewed 3 January 2017

The breakfast food could have been much better. There was a good selection, but the quality and taste were not so good. My daughter wanted to take a nice hot bath in the evening, but there was not enough hot water to fill the tub. We've stayed here quite a few times, and never had a complaint. This time, I...

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Helpful?
Thank 309earlb
Michelle F, Guest Service manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you for your honest assessment of your most recent stay, Earl. We do and will continue to make sure breakfast standards are being exceeded, and that all planned maintenance, including the water heater, are performed routinely. We will surely look forward to proving our worth to you again, hope all is well!

Kirksville, Missouri
Reviewed 29 December 2016

This is a nice hotel in a good location. The front desk staff need to be a little more friendly. The rest of the staff was fine and the hotel was clean and had good beds, nice pool and a good breakfast.

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Helpful?
Thank Richard N
Michelle F, Guest Sercive Manager-Tyler at Hampton Inn Jacksonville, responded to this review

Hi Richard! Thank you for taking the time to fill out this review. I am surely overjoyed to hear you enjoyed our amenities/grounds of the property, and I will surely make sure we at the desk are 100% Hamptonality at all times, thank you for the feedback and we look forward to serving you once more!

Papillion, Nebraska
Reviewed 26 December 2016

This hotel was clean, the bed was comfortable, and the staff was very, very friendly and courteous! Of course the fresh baked cookies are ALWAYS a nice touch! The bathroom does not have a tub...at least the room I stayed in. I would give this a 4.5/5 because of the staff. I would definitely stay there again if I go...

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Helpful?
Thank Pepper484
Michelle F, Guest Service manager-Tyler at Hampton Inn Jacksonville, responded to this review

Thank you so much for your kind review of us! We are thrilled to hear you enjoyed yourself. If you ever need a tub, we do offer them in all of the double queen rooms, ask and we can switch anytime! We will surely hope to see you around.

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Amenities

Highlights
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Family Rooms
  • Non-Smoking Rooms
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn Jacksonville, IL hotel is centrally located just one mile from Jacksonville city center and Illinois College, and 30 minutes from Springfield, IL. Hotel guests can take advantage of the many value added amenities offered by Hampton Inn. Start your day with our free hot breakfast buffet daily, and enjoy free WiFi in every room and throughout the hotel. Relax and unwind in our clean and fresh Hampton beds, or stay productive with our handy lap desk. Keep your fitness routine in our fitness center, or take a leisure dip in our pool. We look forward to having you! ... more   less 

Additional Information about Hampton Inn Jacksonville

Address: 1725 W Morton Avenue, Jacksonville, IL 62650
Region: United States > Illinois > Jacksonville
Price Range: $135 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jacksonville 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Hampton Inn Jacksonville Hotel Jacksonville
Jacksonville Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor away from elevator”
 of 5 bubbles 26thomase, 15 Sep 2016 | Read review
“Ask if the room comes with a microwave and mini fridge.”
 of 5 bubbles TerriS512, 28 Jul 2015 | Read review
“Rooms on south side are facing parking lot. No noise at all.”
 of 5 bubbles 123Sue098, 17 Apr 2015 | Read review
“Rooms at the far ends of the halls are always nice and quiet!”
 of 5 bubbles SueH724, 16 Mar 2015 | Read review
“Room 305 AC worked great!!! the room got crazy cold!!!”
 of 5 bubbles decemberbrain, 9 Aug 2014 | Read review
5 of 5