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Clarion Hotel

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Clarion Hotel
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112 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Troy, New York
Reviewed 1 August 2016

I goofed up my reservation dates and the front desk staff was able to fix it and give me the correct rates I was quoted on Hotels.com.The room was clean. We ate dinner in the dining room, fish fry and hamburgers. Service was good. The beds were comfortable for the night and the air conditioning worked Marvelous!!

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Thank Jennifer B
Big Rapids, Michigan
Reviewed 28 July 2016

Our room was spacious and clean. In fact, there was room for another bed! The breakfast was unusually complete and good, with both hot and cold offerings. I highly recommend the Clarion in Joliet to anyone.

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Thank Richard B
Wilkesboro, North Carolina
Reviewed 26 July 2016 via mobile

Clean room. Nice staff. Everything was clean and stocked. Room was cool when we arrived with no reservation. Wi-Fi worked good. Did not get up in time to find out about breakfast. Not sure if they had breakfast.

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Thank Mitch D
Tennessee
Reviewed 16 July 2016

A fish stinks from the head down, so we can hold this hotel's management accountable for the poor facility and service. In the 5 days my team and I were at this hotel, we never once saw someone who represented management - and it shows. The recorded message received (when the phone is busy) still refers to the Holiday Inn....

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1Thank KWYTennessee
Des Moines, Iowa
Reviewed 15 July 2016

Stay Away from the Clarion in Joliet ! The staff lack customer service skills. The hotel is filthy. The room rate was over $100. Breakfast is eat in only - you may NOT take your food back to your room. The entire hotel smells like smoke - even the non smoking rooms smell like smoke. When I informed the staff...

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Thank Wendy H
Reviewed 14 July 2016 via mobile

Furniture shabby; bathrooms are tiny; rude breakfast service; banquet service not to be found; trash all over the place in hallways; they'd be happier with no customers to deal with; don't hold a business meeting here. Heck, don't ever say here!

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Thank Bethany D
Cedar Rapids, Iowa
Reviewed 12 July 2016

Chicago is very expensive on everything and lodging is no exception. We were only 20 minutes from downtown and was able to avoid the ungodly toll roads Chicago is notorious for. Front desk staff is very friendly. In fact Matt changed our check in dates for us despite booking through a 3rd party. I have never had a hotel offer...

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Thank P297HFchrism
Reviewed 18 June 2016 via mobile

Awful!!!! This is a deceiving place when you book it online! We got a deal through Priceline but really turns out we over paid due to the quality of our stay! I was truly disappointed. It was not a place I would recommend as I did not feel comfortable here! The front the desk was lower than average hospitality wise....

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Thank Chris S
Toronto, Canada
Reviewed 14 June 2016 via mobile

Hotel smells like a dog kennel and is severely outdated........The entire hotel needs a facelift......Luckily for us we checked in after midnight and hit the road at 7 am. Don't pay more than $50 to stay here as this is a complete hole in the wall

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Thank Coach S
Valparaiso, Indiana
Reviewed 27 April 2016

We stayed there 4/22. We noticed right away that the room smelled like smoke. We didn't ask for a different room because we expected most of them had the same issue, just opened a window and left for a while. The pillows were not comfortable and overall the room was below par just due to being old. We ate in...

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Thank Steve A

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Clarion Hotel

Address: 411 S. Larkin Avenue, Joliet, IL 60436 (Formerly Holiday Inn)
Region: United States > Illinois > Joliet
Price Range: $113 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Express Joliet Hotel Joliet
Holiday Inn Joliet
Joliet Holiday Inn
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Questions & Answers

Questions? Get answers from Clarion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't say, because the AC made so much noise”
 of 5 bubbles jejjr, 28 Sep 2016 | Read review
“IF you must stay, ask at the desk for a (relatively) quiet room AND one that doesn't stink of smoke!”
  • Threadbare bath mat
 of 5 bubbles KWYTennessee, 16 Jul 2016 | Read review
“pick a different hotel!”
  • bottom of soap dish. nice collection of mold and hair
 of 5 bubbles Phildsnuts, 11 Feb 2016 | Read review
“Go To the TownePlace Suits Marriot, 1515 Riverboat Center Dr, Joliet, IL 60431”
 of 5 bubbles 22bubbai, 2 Nov 2015 | Read review
“Only issue was the hi-way noise. I had earplugs, so that muted it. If you can, request a room not facing the hi-way.”
 of 5 bubbles CoBeachbumAurora, 19 May 2015 | Read review
5 of 5