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Fairfield Inn Joliet South

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#9 of 22 Hotels in Joliet
Certificate of Excellence
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Fairfield Inn Joliet South
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101 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Alma, Illinois
Reviewed 2 July 2016

good place to stay, staff very friendly and nice and always helpful, easy location to get to, and nice facility and rooms nice swimming pool , clean and well maintained, breakfast good in the morning.

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Helpful?
Thank claym782
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear claym782, Thank you for taking the time to let us know how your most recent experience was at the Fairfield Inn South Joliet. We appreciate the great feedback you have given about our hotel and its staff. We hope to see you again when your travels bring you back to Joliet. Have a wonderful day! Sincerely, Katy

Syracuse, New York
Reviewed 30 June 2016

Stayed for 3 nights on business-Hotel needs updating for sure, however, one queen bed (which I almost crawled into) was soaking wet. Absolutely disgusting and unacceptable. They credited one night, but that's all. Appalling. I would go on with more, but the review space is full.

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Helpful?
Thank SyrTrv
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear SyrTvr, Thank you for taking the time to let us know about your stay at the Fairfield Inn South Joliet. I would like to sincerely apologize for the unpleasant situation you experienced during your stay. That is not the kind of experience we want for our guests and I am truly sorry we fell short of your expectations as...

East Peoria, Illinois
Reviewed 28 June 2016

Nice hotel but the beds were very soft, or maybe just wore out. Otherwise the room was pleasant, with nice amenities of microwave, refridge, coffee maker. Internet service was very good and easy to connect to.

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Helpful?
Thank D R
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear D R, Thank you so much for your review about your recent experience with us here at the Fairfield Inn South Joliet. Our staff appreciates your feedback about our rooms and that you found them to be pleasant. It was great to hear you were able to take advantage of the amenities our rooms have to offer. We hope...

Nashua, New Hampshire
Reviewed 28 May 2016 via mobile

A one night stop here as my daughter and I passed through the area. I decided on this hotel as I have platinum status with Marriott and generally find the properties to be good. We got a first floor room that felt damp. Maybe that was because the AC had been running too long but even the carpet felt damp....

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Helpful?
Thank mjmNJ
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear mjmNJ, Thank you for your review. I would like to sincerely apologize that the condition of our hotel was not what you had anticipated. This is not the type of experience we want for our guest and I am truly sorry we did not meet your expectations. We greatly value your feedback. Thank you for being a loyal Marriott...

Bradenton, Florida
Reviewed 26 May 2016

We stopped here in route to home just to dine and sleep. The location is adjacent to other hotels and chain restaurants that are within walking distance. They have a very good hot & continental breakfast. All operated ny a friendly and efficient staff.

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Helpful?
Thank TravellingORF
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hi There TravellingORF, Thank you for the review about your experience at the Fairfield Inn South Joliet. It's good to hear that you enjoyed our hot and continental breakfast. We know how important it is to start the day with a good meal. All of your great feedback about our hotel and staff will be shared with our team. We...

Virginia Beach
Reviewed 21 May 2016

Great hotel. Friendly staff. Would stay here again. Got a lot of work done and was very productive. Hotel staff was courteous and helpful. Room was clean and everything went well. Not much more to say. Great place

Review collected in partnership with this hotel
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Helpful?
Thank GregoryNeate
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear GregoryNeate, Thank you for your wonderful feedback about our great hotel and friendly staff. I am so happy to hear that you had such a good and productive experience with us. We are very happy that we were able to meet and exceed your expectations. Keep us in mind next time your travels bring you back to Joliet. Thank...

NH
Reviewed 6 May 2016 via mobile

We had a pleasant greeting at check in. The rooms were ok and the mattresses a little worn but the pillows were fluffy and generous. The bathroom was spacious and the towels were extra fluffy. The room had a fridge and microwave. We didn't use it, but the pool area looked very nice.

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Helpful?
Thank Nienna
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Nienna, Thank you for taking the time to tell us about your experience at the Fairfield Inn South Joliet. We really appreciate your feedback about our hotel and staff. We look forward to accommodating you next time you are in the area. Thanks again and have a great day! Sincerely, Katrina

Chicago, Illinois
Reviewed 14 April 2016 via mobile

This is our second visit to this location. Super friendly staff, especially chef Brenda who makes a delicious breakfast. Very clean pool and workout facility with fresh fruit. We were upgraded to a one bedroom suite which was appreciated. Rooms are very comfortable with modern decor. Next time I am in the area, I won't hesitate to stay here again.

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Helpful?
Thank Dan C
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear Dan C, Thank you so much for leaving a review about your recent experience here. I am happy to know that you enjoyed your stay and found our staff to be friendly. Our staff strives to deliver a memorable experience for all our guests. We are glad you enjoyed the pool and were able to work up a good...

West Point, Iowa
Reviewed 31 March 2016 via mobile

I am a railroader. In this profession we work all sorts of hours and find ourselves checking in at much the same times. The front staff is always there to greet you with a warm smile. Sometimes you may find fresh cookies waiting for you also at the desk. Any questions about the surrounding area can easily be answered by...

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Helpful?
Thank John F
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Dear John F, Thank you for being such a loyal guest. It is always a pleasure being able to accommodate you whenever business brings you to the area. We are happy to hear that all of your needs are always met. Thank you for the spectacular review and we will see you next time. Sincerely, Katrina T.

Wake Island
Reviewed 30 March 2016

Quiet rooms, Friendly staff, and Squeaky clean from top to bottom. Right off I80 and surrounded by fast food restaurants I had a great stay at Fairfield. I stayed here over a month working the nightshift six or seven days a week and was never woken up by the staff or patrons during the day and was thankful for the...

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Helpful?
Thank Nathan Q
Katrina T, Manager at Fairfield Inn Joliet South, responded to this review

Hello Nathan Q, Thank you so much for such an awesome review! We are thrilled that you had such a great experience while staying at our hotel. I am glad that you had a comfortable and convenient stay and that we were able to not only meet but exceeded your expectations. Thanks again for the great feedback. We will see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn Joliet South

Address: 1501 Riverboat Center, Joliet, IL 60431
Region: United States > Illinois > Joliet
Price Range: $159 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Joliet South 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn Joliet South Hotel Joliet
Fairfield Joliet
Joliet Fairfield Inn
Hotel Style:
#8 Business Hotel in Joliet
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Joliet South staff and other travellers.
2 questions
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Winthrop Harbor, Illinois
over a year ago

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Questions? Get answers from Fairfield Inn Joliet South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment.”
 of 5 bubbles 724jamesv724, 3 Mar 2017 | Read review
“They have been remodeling which is nice, would be better if they would redo the tile in the bathrooms. But very comfortable.”
 of 5 bubbles chads665, 26 Jan 2017 | Read review
“Find a different hotel dirty dirty dirty.”
 of 5 bubbles edwardovera, 29 Jul 2016 | Read review
“third floor rooms very quiet”
 of 5 bubbles 681dr, 28 Jun 2016 | Read review
“Request a room opposite of the expressway.”
 of 5 bubbles TravellingORF, 26 May 2016 | Read review
5 of 5