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Hilton Garden Inn Lake Forest Mettawa

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Traveller (38)
Room & Suite (28)
Dining (6)

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About

#2 of 3 hotels in Lake Forest
Location
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GreenLeaders GreenPartner
The Hilton Garden Inn Lake Forest Mettawa is ideally located among Lake Forest, IL hotels, just off I-94, and only minutes north of Chicago. The lobby is highlighted by stylish decor and comfortable lounge seating near a cozy fireplace that creates the perfect atmosphere to hang out with friends or co-workers. Start your day off with breakfast at the Great American Grill, or unwind in the evenings at the Pavilion Lounge and enjoy a beer or signature cocktail. The spacious guest rooms feature modern amenities including free WiFi, HD TVs with premium cable, and the signature Garden Sleep System bed that is adjustable to fit your comfort. This Lake Forest, IL hotel also offers easy access to O’Hare International Airport and the businesses in Lincolnshire, Vernon Hills, and Libertyville to make it perfect for corporate travel. Leisure travelers will also appreciate the quick commute to Six Flags and the Great Lakes Naval Base. Select the Hilton Garden Inn Lake Forest Mettawa, and enjoy premium service and a great location for your next Chicago-land trip. Due to COVID-19, some facilities or services may be unavailable to guests for a period of time.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Kids stay free
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Snack bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Wardrobe / wardrobe
Microwave
Refrigerator
Flatscreen TV
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Languages Spoken
English, Spanish, Italian
Hotel links
Special Offer:Price Match Guarantee
970Reviews3Q+A100Room tips
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Pioneer03392071522 wrote a review Feb 2024
3 contributions
Great hotel recommended for families and business trips, Wonderful place, wonderful service. Big rooms with all facilities. Magnificent attention to detail. Thanks Míriam for the breakfast and your good mood everyday. It makes a pleasant stay
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michelle B wrote a review Jul 2023
Avon, Indiana21 contributions10 helpful votes
Hotel's Favourite
My family and I stayed here during our annual visit to Six Flags Great America. The room was very comfortable and well appointed. The staff were all friendly and attentive. Breakfast was well worth the extra costs.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2023
Value
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Robert B wrote a review Dec 2023
1 contribution
Kim at the bar is the reason I would come back. She was kind, considerate, and understanding, you could talk with her like she was one of you. Very compassionate and understanding of your situation, especially after a long days work
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mlboyd wrote a review Dec 2023
14 contributions2 helpful votes
I have stayed in this hotel previously at least another 4 times. This experience was terrible. I arrived for a late check in and I was assigned the handicapped unit of the hotel. I requested a change but because I had pre-specified no down pillows due to allergies they could not set up any other room for me as the had no housekeeping services after 8pm. I ended up in this handicapped unit and all about it felt more like a hospital room than a hotel room. The bath tub was dirty with hairs which I cleaned myself as the had no service at that hour. The curtain was worn. The bathroom had so many levers and things it took me 10 minutes to get water flowing through the shower head. There were bars everywhere in the bathroom, lights switches were low on the wall; just everything out of place for a regular person. A grill covered drain in the middle of the bathroom floor was not the aesthetic I envision for a business trip. I understand that is great to have such unit, but they should not assign it to a guest that has not requested it. To make matters worse, the restaurant that had provided excellent service in the past was also not that great. I ordered a Cobb Salad but with grilled chicken instead of breaded chicken, parmesan instead of feta, and romaine instead of mixed greens (all in the menu for other salads). It came as I specified but without eggs and avocado. At this point, I re-checked the menu and asked my server why it was missing the items. It took at least 10 minutes for her to come back and tell me the had run out of those items … eggs? A kitchen runs out of eggs? They serve breakfast everyday. Made me wonder. However, when the bill came they charged $3 extra for the special prep required for this salad. So, why did they not reduce for the missing avocado and eggs… still wondering. I come to the area several times a year on business, will not be staying here again. $3 and an unrequested handicapped unit lost them a client.
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Date of stay: December 2023Trip type: Travelled on business
Room Tip: Avoid handicapped unit, careful with special prep charges in restaurant, very minimal gym.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Road64179865025 wrote a review Nov 2023
1 contribution
Nikki and the food was great, warm hot fresh breakfast!! Didn’t like 50 convenience/coincidental/hidden fee per night for four days. Premises clean other military grads and family also stayed here. But staff was great and professional, room clean and campus clean modern
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Pool gym all nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chrizel Elazegui, Guest Services / Front Office at Hilton Garden Inn Lake Forest Mettawa
Responded 14 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Escape43028577071 wrote a review Nov 2023
1 contribution
I will preface this by saying I spent 9 consecutive weeks in this hotel; same room during the entire stay. Though I may not have been overly impressed with with accommodations of the hotel (it’s hard to beat Double Tree and their fresh made cookies), I will tell you all that the staff is epic and amazing!!! For starters, Nikki, the breakfast hostess is AWESOME! She knows how to look out for her customers. She will not permit clutter or trash to stay on a table for more than a second. She’s personable, friendly, helpful, and genuine! Nikki was the sole reason I ate breakfast every morning in the restaurant! @HiltonHotels, she’s got my vote for employee of the year! Next shoutout goes to Carolina, she’s the evening dinner hostess. She will greet you with a smile every time and make sure you are well taken care of! Carolina makes a mean drink and remembers her customers. It’s a pleasure to watch her interact with the customers at the bar and in the lounge! Shout-out number 3 goes to Hunter. He’s the guest services representative at the front desk. Hunter is professionally friendly, extremely helpful, genuine and caring! After spending all day in a physics exam, I walked in the front door to start working on my physics homework, Hunter knew I was having a rough day just by my demeanor, he personally sent up a small gift bag with some goodies to let me know that he cared and hoped my night got better. That is the kind of character Hunter has. He is the epitome of future management material! Shout out number 4 goes to Kelli Jernigan. When the government was on the brink of shutdown in September, Kelli worked with me directly to get me the best rate possible for the remainder of my stay (about 6 weeks). She was friendly to work with, and didn’t require me to haggle with her. I offered her a summary of the situation, and she immediately took action to help me out. She is an amazing sales manager! Final shoutout goes to all of the support staff for making sure the rooms are clean, the gym is maintained, the pool room is tidy after 10,000 children have strewn the pool noodles everywhere, and everything just feels a little like home. During the entire 9 weeks of my stay, my room was cleaned, bed made, and towels replaced every single day without fail. You all are awesome! The hotel is a standard Hilton Garden Inn. The rooms are sufficient with standard furniture and bedding, a mini fridge, microwave, and TV. There is not a lot of light inside the rooms, just lamps and 1 light by the door. The pool is indoors and generally warm, but small. The hot tub is small, but quite nice and relaxing; although it was under maintenance a few times during my stay. The gym is small, but does have cardio equipment, yoga resources, and a dumbbell rack from 5-50lbs. Some of the weights have seen a much better day and should be replaced, I’m a bit surprised Hilton has permitted that kind of disrepair to continue for so long. I do have concerns about the security of the hotel, the rooms do not come with safes, and I did not notice very many cameras in or around the premises. Although I did not have any security issues during my stay, I would feel a bit more comfortable with overt security cameras at least in the hallways. The restaurant is ok. The food is good but pricey for the limited options on the menu. The drinks are stupid expensive. The Bloody Mary advertises as $12.00 and lists the vodka in the advertisement, but you get charged an additional $8 for a shot of Tito’s vodka. Just look out for that.
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Date of stay: November 2023
Value
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chrizel Elazegui, Guest Services / Front Office at Hilton Garden Inn Lake Forest Mettawa
Responded 14 Nov 2023
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. It was heartwarming to read the comments you left, and this will bring much joy as we share it with our team. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephanie C wrote a review Nov 2023
Chicago, Illinois10 contributions1 helpful vote
This hotel was very clean and the staff was pleasant! I spent a weekend at this property during a business trip in October. I was pleased with the accomodations. I have nothing negative to say about this hotel.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chrizel Elazegui, Guest Services / Front Office at Hilton Garden Inn Lake Forest Mettawa
Responded 8 Nov 2023
We are so happy to read that you enjoyed your stay with us. We hope to have you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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georgeannj2017 wrote a review Oct 2023
Orangeburg, South Carolina9 contributions
The check in experience wasn't the best. The desk clerk had an attitude to the point of assigning us to wrong rooms. Breakfast Attendant (Nikki) was professional and friendly. Housekeeping was friendly and rooms were clean. Maintenance was professional and friendly as well. I know the hotel is pet friendly but put some boundaries in place. Everybody does not eat with animals in the food areas, hair can fall into the food. I am aware of service animals and that was not the case. Not all animals are service animals, an extra step to verify would certainly help your staff and guests. Anyone can go online and purchase a fake service animal vest and paperwork. If DHEC walks in and a non-service animal is directly in the area where food is served, that would be an infraction. People that goes to the lengths of expecting everyone to adhere to their personal lifestyles are selfish. Yet they think if they pay for the pet to stay in their rooms then the pet has free rein of the hotel. I have nothing against pets because my daughter has a house dog but he is not allowed in her kitchen or dining area because pet hair floats.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Overall the staff is attentive. I only had issues with one front desk clerk who had no name tag...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chrizel Elazegui, Guest Services / Front Office at Hilton Garden Inn Lake Forest Mettawa
Responded 16 Oct 2023
Thank you for taking the time to review and rate our hotel. I have reviewed the comments you left and would like to offer my heartfelt apologies for the inconvenience. I will be immediately sharing your comments so we can improve our guest experience. Please accept our utmost appreciation for your recent stay, time and support. If you have any additional thoughts or questions, we are at your service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob wrote a review Oct 2023
45 contributions9 helpful votes
I had a quick one night stay here and was pretty satisfied with it. The property honestly looks brand new, but it’s about 8 years old - I was honestly shocked when the desk told me that - but it seems like it was just renovated (maybe a month ago). The rooms were spacious and clean, lobby was great and they had chocolate chip cookies for the guests. The one con was my room was facing the highway which was SUPER loud hence why I knocked it down a star. If I come back I’d try to choose a room on the other side facing the parking lot, but said from that it was a good stay!
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chrizel Elazegui, Guest Services / Front Office at Hilton Garden Inn Lake Forest Mettawa
Responded 9 Oct 2023
Thank you for taking a moment to review our hotel. We are happy to read that you enjoyed your stay. We hope to have another opportunity to serve you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laurel P wrote a review Oct 2023
1 contribution
I stay at this hotel at least quarterly for work and love it. Staff is great, rooms are clean. Nikki and Miguel in the restaurant are still fabulous! Had a bad experience in the restaurant on this trip one evening when Kim and Carolina were working. We waited 25 min being ignored and finally walked up to the bar to get our own menus. Waited another 5-10 min and were still being ignored so my group left to have dinner somewhere else. Disappointing.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chrizel Elazegui, Guest Services / Front Office at Hilton Garden Inn Lake Forest Mettawa
Responded 3 Oct 2023
Thank you for taking a moment to review our property. I understand that you had unmet expectation during a visit to our restaurant and for this, I am terribly sorry. This will be addressed to ensure that it is corrected. Thank you for letting us know and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$163 - S$213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn lake forest mettawa hotel lake forest
LOCATION
United StatesIllinoisLake CountyLake Forest
NUMBER OF ROOMS
170
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON GARDEN INN LAKE FOREST METTAWA: UPDATED 2024 Hotel Reviews, Price Comparison and 96 Photos (IL) - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Lake Forest Mettawa
What are some of the property amenities at Hilton Garden Inn Lake Forest Mettawa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Lake Forest Mettawa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Lake Forest Mettawa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Lake Forest Mettawa?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Lake Forest Mettawa?
Conveniently located restaurants include Oaken Bar + Bistro, Sbarro, and Panda Express.
Are there opportunities to exercise at Hilton Garden Inn Lake Forest Mettawa?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Lake Forest Mettawa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Lake Forest Mettawa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Lake Forest Mettawa?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Hilton Garden Inn Lake Forest Mettawa?
Many travellers enjoy visiting Cuneo Museum & Gardens (4.0 km).
Is Hilton Garden Inn Lake Forest Mettawa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.