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Comfort Suites Hotel - Lansing

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Comfort Suites Hotel - Lansing
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67 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Hotel - Lansing
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Showing 67: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 December 2014

The stay was very comfortable and the hotel room was very clean. The staff was very nice and helpful throughout my stay. The complementary breakfast was better than I've had at most other hotels. I would recommend this hotel if anyone is staying in the area.

Helpful?
1 Thank David J
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

We are very pleased that your stay was a warm one. We are consistently striving to set ourselves out from the rest in customer service and cleanliness. Please visit us again soon! Kind Regards, Jerry Varghese More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 December 2014

We stayed here and the property was just OK. Our particular king room was very small compared to the Comfort Suites we have stayed at. Shower was small and short. Again for a bed an shower it was OK but if we go to that area again I might try a different hotel

Helpful?
Thank Ozarkskid
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Hello and thank you for your review of our hotel. it really does help our staff to work on things to better serve future guests. As for the size of your room I assure you they are within Comfort Suites brand standards. We really hope you decide to stay with us so we can offer you one of our larger... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2014

My stay was for 3 nights.Other than a few items left in the fridge the room was immaculate and quite. The breakfast was plentiful and fresh. And the staff was pleasant. I will definitely consider this place when I return to Chicago.

Helpful?
1 Thank Irv D
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank you for your kind words about our property! We strive to make every guest stay a memorable one. As for your issue, I have already spoke to our Housekeeping Supervisor and action has been taken. Once again, we are pleased that we were able to serve your accommodation needs in the Lansing area and hope to serve you again!... More 

New York City, New York
2 reviews
Reviewed 10 November 2014

Clean, quiet, comfortable. I had some work in the area and decided on the comfort suites although I usually don't stay with the brand. In my opinion the price should have been higher because my room was absolutely wonderful. I believe they were undergoing some renovation work and was a bit in the way of it but I did have... More 

Helpful?
Thank Timothy O
LansingChoiceHotels, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank You for your kind words Timothy. We really appreciate guest feedback especially when updating our rooms, to show it truly is making a difference in room quality. On behalf of myself and all our staff we really hope to accommodate you future visits to the Lansing area. We look forward to seeing you. Thank You. Jerry Varghese More 

Amsterdam, The Netherlands
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 August 2014

The rating would be a five star, if there was not the strange smell in our room. Every time we entered the room, there was a strange smell like damness. Switching on the airco helped a lot, but not for a long time. Further, the hotel staff was very friendly, the breakfast was ok, with two different flavors of waffles.... More 

Helpful?
Thank BTBD2014
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank you for your kind words! It is always our goal to ensure that each guest has an excellent experience. Guest feedback is so important to our success and bettering our team for future visitors. As for your concern in the room I will personally ensure housekeeping is aware of the matter. We really do appreciate you taking the time... More 

Milwaukee, Wisconsin
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 August 2014

I wasn't sure what to expect. I thought the area might be a bit iffy but had to stay nearby. I was pleasantly surprised as I always felt safe and secure. The hotel looks nice from the outside and inside. my bed was very comfortable and they even have two different firmness pillows for your comfort. they welcomed you with... More 

Helpful?
Thank Tim C
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review

We very much appreciate and value your wonderful comments and will share them with our team. I am sure your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that we can serve your lodging needs whenever you are in the area! Kind Regards, Jerry Varghese... More 

Pittsburgh, Pennsylvania
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 August 2014

My husband & I stayed at this Comfort Suites recently and overall it was a good experience, but upon entering our room, I sensed a strange odor like mildew, mold or dampness. It was such a distinct pungent smell, it overshadowed many of the good things I might have said about this hotel. The reason I didn't request another room... More 

Helpful?
Thank susanadelaney
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank you so much for your feedback regarding our hotel. While pointing out a number of positive aspects of our hotel, you also provided us with your thoughts in regard to some of the other things you noticed. We are currently undergoing a renovation and installing brand new carpeting and lighting throughout the building, so hopefully this will alleviate your... More 

Fairburn, Georgia
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 July 2014

This hotel is nice and quiet. It had a friendly staff that was attentive to your needs. An older hotel, but didn't lack anything. It would be a nice place to stay for a night or a few nights. Remember you do receive a light breakfast to get your day started. There are restaurants in the area, a mall about... More 

Helpful?
Thank Vision293
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review

Hello! Thank you for taking the time out to share your experience with us. I am very happy to hear you enjoyed the hotel & the service you encountered from our staff. As for updating, we are beginning a complete renovation of the property which we have begun by purchasing brand new mattresses, carpeting, and room lighting. We hope that... More 

Killeen, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

Great location, lots of restaurants and shopping choices. The staff are friendly and professional. Lots of choices for breakfast. Only drawback the exercise room had no privacy, blinds were ordered but had not arrived.

Review collected in partnership with this hotel

Helpful?
Thank Samuel M
traveler8881, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank You sir for your generous review. It makes me very glad to hear that you chose our hotel while staying in the Lansing area and had a great experience. I assure you the next time that you stay at our Hotel we will have those blinds up. We are always pushing our staff on ways to improve our hotel.... More 

1 review
Reviewed 29 April 2014

The front desk staff was very nice and the room was very nice/clean. My only complaint was with the breakfast. We got there 10 minutes before it closed and everything was mostly wiped out and they wouldn't put more out since they were about to close. I was able to get a small breakfast, but not much. I understand there... More 

Review collected in partnership with this hotel

Helpful?
Thank matt d
ComfortSuitesLansing, Owner at Comfort Suites Hotel - Lansing, responded to this review

Thank you for sharing your most recent experience with us. Your feedback is very important and has been shared with all our team members. I am happy to hear you enjoyed our hotel from start to finish and that you experienced our dedicated customer service. We truly hope to serve all your lodging needs in the Lansing area in the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Come and enjoy our all suite hotel when visiting the Windy City! Centrally located near Chicago, Indiana and Michigan. A hotel that caters to corporate travelers and families coming to the area. With our indoor heated pool, 24 hour fitness center and business center, there is a place for work and for play. Get to know your fellow guests at our Guest Reception every Tuesday featuring light snacks and refreshments. The Comfort Suites® hotel is conveniently located four blocks from the River Oaks Mall and 20 minutes from downtown Chicago. With golf courses, casino's, motor raceways, amphitheatres and nature trails, we have something for everyone to enjoy. Getting to our hotel is easy; with Midway International Airport located 30 minuets away or O'Hare which is about a 45 minuet drive. With several Metra Rail stations to take you to Chicago, you can spend quality time with your friends and loved ones; without the stress and hassle of fighting traffic and paying outrageous parking prices. ... more   less 

Additional Information about Comfort Suites Hotel - Lansing

Address: 2235 West 173rd Street, Lansing, IL 60438
Region: United States > Illinois > Lansing
Price Range: $130 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Hotel - Lansing 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Hotel Lansing
Comfort Suites Lansing
Lansing Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites Hotel - Lansing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure a non-smoking room has always been a non-smoking room.”
 of 5 bubbles Thugsdaddy, 13 May 2016 | Read review
“Get a room on a higher floor if you are sensitive to the odor of chlorine since they have an indoor pool.”
 of 5 bubbles NeilB23, 31 Jan 2016 | Read review
“Ask to see the room first.”
 of 5 bubbles Touring16, 7 Mar 2015 | Read review
“I would ask for a larger suite if you expect the normal size Comfort Suites rooms”
 of 5 bubbles Ozarkskid, 9 Dec 2014 | Read review
“3rd floor is extremely quiet during the night hours.”
 of 5 bubbles timothyo998, 10 Nov 2014 | Read review
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