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TownePlace Suites Chicago Lombard

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124 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Chicago Lombard
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Showing 116: English reviews
Reviewed 27 July 2016

We stayed five days and were met with complete service attitude at every contact day or night by the hotel staff. So very friendly and accommodating. Room was splendid, not that it was terribly luxurious, but that it was perfectly comfortable and spacious.

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Helpful?
Thank Patsy H
Nick H, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Good Afternoon and Thank you for your review of our hotel. I want to say Thank You for your positive feedback and I am pleased to hear you enjoyed your stay with us. I will share your comments with my staff regarding their service as they take great pride in their jobs. Thank you again, and we will see you...

Buffalo, New York
Reviewed 7 June 2016

Stayed 2 nights. There are 2 buildings next to each other, 4 stories high, each with only one elevator. So a zillion rooms. Return in the evening and you will have to drive around to the back of the building (no doors on that side) to find a place to park. In the morning on a weekend, the hot dishes...

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Helpful?
Thank ChautauquaNY
Rebekah B, Manager at TownePlace Suites Chicago Lombard, responded to this review

Hello, We appreciate you taking the time to give feedback regarding your stay. The hotel will be addressing all of the concerns that you brought forth immediately. Regards, Rebekah B. Operations Manager

Reviewed 1 June 2016 via mobile

We stayed at the Marriott TownePlace Suites in Lombard for 3 weeks and we had the double rooms. Very spacious, clean, modern furniture and amenities. Plus the rooms are touched-up/cleaned daily by the room service and once a week they actually do a full clean. Breakfast is served daily in the cafeteria and you can fill your tray and go...

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Helpful?
Thank Hassan S
West Bloomfield, Michigan
Reviewed 30 May 2016 via mobile

The rooms are nice and spacious. When you have kids that are older you need room and the two bedroom suite is comfortable. It is convenient, in its location and there are stores strategically placed close by.

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Helpful?
Thank 43edwin123456
OSPREY
Reviewed 4 May 2016

I'm a Lifetime Platinum Marriott member with 3 million points. So I've seen a lot of Marriott properties in my day but this one, is right there at the bottom of the heap. No recognition of Platinum status + a smelly room that still had the "ozone machine" in it when I checked in. A small/standard room. A TV that...

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Helpful?
1Thank PATRICK M
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Hello, We appreciate you taking the time to give feedback regarding your stay. The hotel will be addressing all of the concerns that you brought forth immediately. Regards, Josh D. General Manager

Bengaluru, India
Reviewed 5 April 2016

I am a business traveler and have been staying here over the last couple if weeks. My office is located in the vicinity (within 3 miles) which led me to this place. Here are some highlights: Extremely warm staff.Each and every one of them. Extremely polite, cooperative, courteous and warm.They treat you like a good friend and not as a...

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2Thank RamG333
Pearland, Texas
Reviewed 7 February 2016 via mobile

My husband and I stayed for one night on Friday night. The room was nice and the bed was comfortable. The staff was nice as well. Breakfast was a little disappointing. There was a choice of cereal, oatmeal, toast, bagels and waffles (the waffle maker and the waffle batter was available to make your own waffle). I know this facility...

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Helpful?
1Thank Angela J
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear Angela J We are glad you were able to enjoy the great service and nice rooms. Thank you for sharing the feedback on the breakfast that is offered on the weekends. We will be sure to share that message with the appropriate people. Regards, Josh Dierker General Manager

Lombard, Illinois
Reviewed 27 December 2015

I am in Lombard and was looking for a long stay rates as i am going to be here for a year but to my experience with the reservation team was the WORST till date... the person could not understand what I was trying to say. When i call the hotel, the person transferred me again to the reservation team...

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Helpful?
Thank manoj1508
Josh D, Manager at TownePlace Suites Chicago Lombard, responded to this review

Hello, I do apologize for the issues you are having with making your reservation. Please call the hotel directly and ask for a manager so we can assist you further. Thank you!

Tucson, Arizona
Reviewed 12 December 2015 via mobile

Stayed one week in a new refurbished room. They are doing this so called refurb on the cheap. And it's not much more than paint, carpet and some VERY cheap appliances. Can't believe Marriott puts there name on this. Let's see, no mirror outside the bathroom. A new almost black carpet which shows every spec of dirt. Bathroom fan so...

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Helpful?
Thank Paul H
Josh D, General Manager at TownePlace Suites Chicago Lombard, responded to this review

Dear plhelzer, We appreciate you taking the time to give feedback regarding your stay. The hotel will be addressing all of the concerns that you brought forth immediately, especially the concern about the security. Regards, Josh Dierker General Manager

Pittsburgh, Pennsylvania
Reviewed 8 November 2015

We were here for a hockey tournament in Orland Park. I had booked a regular queen room because I had originally planned on coming with just my son. At the last minute, my daughter decided to come. We checked in and saw the one bed, called the front desk who upgraded us to a suite at no extra charge. The...

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Helpful?
Thank michelewelker

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Extended stay property with many of the comforts of home. Flat screen tv's and free high speed internet make it easy to relax. Our Studio Home Office Suites make it easy to spread out and be connected. Our complimentary deluxe continental breakfast gives you just the right start to the day. ... more   less 

Additional Information about TownePlace Suites Chicago Lombard

Address: 455 E 22nd St, Lombard, IL 60148-6170
Region: United States > Illinois > DuPage County > Lombard
Price Range: $119 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Chicago Lombard 2.5*
Number of rooms: 125
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Also Known As:
Towneplace Suites Chicago Lombard Hotel Lombard
Towneplace Suites Lombard
Lombard Towneplace Suites
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Chicago Lombard staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own pots!”
 of 5 bubbles 882damiana, 21 Feb 2017 | Read review
“Check it before settling in”
 of 5 bubbles BeenDerDoneThat85, 6 Sep 2016 | Read review
“Ask for a room in the building where the office is located. All the amenities are in that building: breakfast, laundry and pool.”
 of 5 bubbles rayers1862, 26 Aug 2016 | Read review
“Our room was directly next to the elevator on the 3rd floor and didn't hear a thing.”
 of 5 bubbles ChautauquaNY, 6 Jun 2016 | Read review
“If you're a Marriott member - demand a good room that doesn't smell, and has some of the amenities that this room did not have.”
 of 5 bubbles 86PATRICKM, 3 May 2016 | Read review
5 of 5