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Embassy Suites by Hilton Chicago - Lombard/Oak Brook

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Embassy Suites by Hilton Chicago - Lombard\/Oak Brook
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18 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Indianapolis, Indiana
Reviewed 2 days ago NEW

Accommodations were wonderful. Staff was phenomenal. I have stayed at several Embassy Suites over the years and I have grown accustomed to the good food and spirits. The spirits at the Managers Reception and the food at the complimentary breakfast left a great deal to be desired. This is great hotel if they fix the food it will be exceptional.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank michellewX8738QT
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello michellewX8738QT, Thank you for taking the time to review our hotel. We appreciate your feedback. Our goal is to take some of your comments and address them with our staff, so we can make a conscious effort in approving our offerings for our future guests. We hope to see you again on your next visit to the Lombard area....

Decatur, Illinois
Reviewed 5 days ago NEW

As a family of 5 we always try to stay at Embassy Suites when traveling. This hotel had a 4 person per room policy and handed out armbands to enforce that policy at the pool, and breakfast. Due to these policies we had to have a kid stay with my sister (lives in area), and couldn't invite my nephews to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Q1676VYwilliamp
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Q1676VYwilliamp, Thank you for taking the time to review our hotel. We appreciate your feedback and will share this information with our staff. In an effort to ensure that all of our paying guests enjoy and have the ability to take advantage of our facilities, we needed to put a procedure in place. We thank you for choosing our...

Cincinnati, Ohio
Reviewed 1 week ago

Great clean hotel. Would highly recommend this hotel to anyone in the area. Evening reception is off the hook! The rooms are very spacious and comfortable/clean. The hotel staff is very friendly and accommodating.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank slausten513
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello slausten513, Thank you for taking the time to review our hotel, the Embassy Suites Lombard. We appreciate the great feedback. I look forward to sharing your comments with our staff, as it is our #1 goal for ALL of our guests to have the same experience you had. Please let us know if there is anything else we can...

Sarasota, Florida
Reviewed 1 week ago

We had 3 rooms reserved for 2 nights in December to attend a family funeral. The newly remodeled rooms are very nicely done. The included breakfast is good although the omelets were too big for one person!!! I hate to waste food but I couldn't finish the omelet. The staff at the hotel were all very pleasant and helpful. There...

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Helpful?
Thank Dnrmil
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Dnrmil, Thank you for taking the time to review our hotel. We appreciate your business and welcome your feedback. It is your feedback that helps us identify our areas of opportunity. I look forward to sharing your feedback on our wristband policy with our team, in hopes to find a solution for our future guests. If there is anything...

Armada, Michigan
Reviewed 1 week ago

I've stayed at this property for a few days every year since 2013 and it's always a great experience. The hotel has been remodeled since my last visit, and they improved on an already great property. Take advantage of the free breakfast (one of the best complimentary breakfasts you'll find at any hotel) and managers reception!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Matt48005
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Matt48005, Thank you for taking the time to review our hotel, the Embassy Suites Lombard. I am so glad you to hear you had a great stay with us. It sounds like you took advantage of our comp breakfast and managers reception. I will be sure to share the great feedback with our team. We hope to you see...

yucaipa, United States
Reviewed 2 weeks ago

The rooms are very comfortable, clean, and spacious. Appreciated the microwave and fridge. Breakfast was good with omlettes, waffles, pancakes, potatoes, fresh fruit and bacon! If there are boisterous guest about, you'll probably hear them, but then that's pretty much true anywhere.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Debra N
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Debra N, Thank you for taking the time to review our hotel, the Embassy Suites Lombard. We appreciate the positive feedback. We love to hear the great experiences our guests are having at our hotel and look forward to sharing with our team. We hope to see you again soon on your next trip to Lombard. Take care, Neil...

McHenry, United States
Reviewed 2 weeks ago

This is our 4th year at this hotel for New Years. They have an agreement with a local banquet hall with a shuttle service. Hotel staff is great, all new décor, decent breakfast. They usually let us check in early so we use the hot tub and pool. We have 12 in our group but there always seems to be...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dann I
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Dann I, Thank you for taking the time to review our hotel, the Embassy Suites Lombard. We appreciate the great feedback. We also appreciate your loyalty to our hotel. We thank you for your business and look forward to hosting you and your group for many more years to come. Please let me know if there is anything we...

Reviewed 2 weeks ago

Had a great experience. Great value on corner suite. Stayed with our grandkids for two nights. Staff was extremely friendly and helpful. Hotel had been recently remodeled. Very tastefully done. This is the third year for us there.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Daniel S
Neil D, General Manager at Embassy Suites by Hilton Chicago - Lombard/Oak Brook, responded to this review

Hello Daniel S, Thank you for taking the time to review our hotel, the Embassy Suites in Lombard. I am so excited to hear that you had a great experience with us. We pride ourselves in our service and look forward to having you back again. If there is anything you would like to share with me that would better...

Oak Park, Illinois
Reviewed 3 weeks ago

Lovely updated property! I encountered such a warm welcoming back to this updated property. From the atrium to the room was a pleasant experience. Thank you for a great Stay and I will see you guys soon!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank LaDonna007
Detroit, Michigan
Reviewed 3 weeks ago

Great place to stay with your family, thirty minutes from Chicago downtown. Hotel has been renovated recently. Rooms are very clean and the new furniture adds to the positive experience. Good quality breakfast.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 756samerr

26 photos of this hotel

Management photos: Courtesy of the property manager

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Business Centre/Function Rooms (2)
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Other (5)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our Embassy Suites Chicago Lombard Oak Brook hotel is excited to announce our hotel renovation is complete. Be the first to experience our newly renovated two-room suites and enjoy a relaxing stay in Chicago - Lombard. We have done more to our hotel so you can enjoy your stay with us even more. Whether business or leisure brings you to Chicago - Lombard, we would like to reward you with 1,000 HHonors Points with each night stay. Our new restaurant, Stacks Grilled Cheese & Bar is open and we look forward to serving you. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - Lombard/Oak Brook

Address: 707 E Butterfield Rd, Lombard, IL 60148-5614
Region: United States > Illinois > DuPage County > Lombard
Price Range: $180 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - Lombard/Oak Brook 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Embassy Suites Hotel Chicago
Embassy Suites Lombard
Lombard Embassy Suites
Hotel Style:
#4 Romantic Hotel in Lombard
#5 Business Hotel in Lombard
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago - Lombard/Oak Brook staff and other travellers.
3 questions
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Chicago, Illinois

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Questions? Get answers from Embassy Suites by Hilton Chicago - Lombard/Oak Brook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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