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Sonesta ES Suites Chicago - Lombard

190 reviews
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Traveller (15)
Room & Suite (25)
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Overview
  • Excellent52%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“residence inn”(35 reviews)
“full kitchen”(16 reviews)
“front desk”(30 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Chicago - Lombard
Special Offer: Free Breakfast & Parking
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Reviews (190)Write a Review
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All reviewsresidence innfull kitchenfront deskupstairs bedroompenthouse suitemain buildingthe upper levelfamily birthday celebrationplenty of closet spacelong hallwayspent the weekdressing areawonderful propertyice makeroutdoor poolfree breakfastgreat stay
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31 - 35 of 180 reviews
Reviewed 15 September 2016

Stayed here for seven nights in a studio suite (room 612) while visiting friends and family in the area. The room was clean and comfortable, big enough for two of us. Only downside was there is no way to separate the dressing area from the...More

Thank JSW155
Response from Management36280, General Manager at Sonesta ES Suites Chicago - LombardResponded 18 September 2016

It is great to see our team took great care of you while staying at the Residence Inn Chicago Lombard. I will make sure Veronica is recognized for take great care of your room. We hope to see you again the next time you travel...More

Reviewed 7 September 2016

Stayed there for a total of 10 nights in a 2 bedroom bi level suite with the family. Excellent personnel.Very reasonably priced. Clean. Good Service. Breakfast ok. We had a quiet backlot location. Good proximity to Chicago, ORD, Brookfield Zoo etc. Jewel Supermarket, Walgreens just...More

1  Thank Frank K
Response from Management36280, General Manager at Sonesta ES Suites Chicago - LombardResponded 9 September 2016

It is great to see you and your family had a great stay at the Residence Inn Chicago Lombard. Our large two bedrooms have plenty of room for families and pets. We hope to see you again the next time you travel to the area.

Reviewed 6 September 2016 via mobile

Recently stayed at this hotel after visiting friends in Chicago. These looked like apartments which have been converted as hotel. Individual units with 4 apts in each unit. We booked a room with 1 queen bed ( with a pull out sofa) since there were...More

1  Thank Guptnand
Response from Management36280, General Manager at Sonesta ES Suites Chicago - LombardResponded 9 September 2016

Thank you for staying at the Residence Inn Chicago Lombard with the family. It is nice to have all of the public areas (Breakfast Room, Workout Room, Guest Laundry, Business Center) in a separate building as we can keep these areas open 24 hours due...More

Reviewed 23 August 2016

This is a great extended stay location. The room is wonderful with a full kitchen, refrigerator/stove with oven and microwave. It is very spacious with plenty of closet space. Breakfast has plenty of options. There are many restaurants and shopping close by.

Thank Bchgrl607
Response from Management36280, General Manager at Sonesta ES Suites Chicago - LombardResponded 26 August 2016

Thank you for your kind comments about the Residence Inn Chicago-Lombard. We have just started our new breakfast with some great new options. We look forward to your next visit.

Reviewed 22 August 2016

We stayed two nights and had two rooms. Lobby was noisy with kids in the pool getting out dripping and screaming when we arrived. Well those same 8 kids and family were staying above me and kept me awake all night. Called front desk twice,...More

Thank Elizabeth W
Response from Management36280, General Manager at Sonesta ES Suites Chicago - LombardResponded 24 August 2016

This is clearly not how we want any guest to feel while staying at our hotel during the busy summer months. I have shared all of your comments with each team so we can make improvements moving forward. Thank you so much for taking the...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$104 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Lombard
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Lombard
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (25)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
dkinzie2017
27 February 2017|
AnswerShow all 2 answers
Response from Cynthia I | Property representative |
We are actually a Marriott hotel. Thank you Cynthia
0
Votes
Teacher2nd
28 March 2016|
AnswerShow all 8 answers
Response from Cynthia I | Property representative |
Cleaning Fee is only if you have a pet. We have the room deep cleaned after each guest with a pet checks out of the hotel. It is only a one time fee charged at check in.
0
Votes
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12
Room Tips
"The suites with 1 king, 1 queen, and 1 sofa bed + kitchen are very spacious."
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"Towards the front side."
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"Choose the second floors if your able to walk stairs."
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"Try to take the room near reception during winters"
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