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Comfort Suites

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#9 of 15 Hotels in Marion
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites
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133 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Illinois
Reviewed 2 weeks ago

We stayed here one night on our way to Florida and again on the return trip. The room was spacious, comfortable and clean. I used the indoor pool both times and appreciated the temperature of the pool - kudos for not expecting the guests to swim in icy-cold water like most hotels. The location is quiet, easy to access off...

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Thank Poolgirl36
Lake Mary, Florida, USA
HOTEL’S FAVOURITE REVIEW
Reviewed 15 December 2016

We enjoyed this place a lot. It's not extra fancy but our room was large and comfortable with a separate sitting area, microwave, fridge, etc. Was perfect for two weary travelers. The breakfast in the morning was pretty run of the mill, but good for a hotel hot breakfast at this price range. No complaints at all

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Thank LakeMaryFoodCritic
About Hotel's Favourite Review
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay! We are happy to hear you enjoyed your stay and our accommodations were fitting to your needs. Again, thank you for your business, and we look forward to seeing you again in the future. Sincerely, Amy Rogers Guest Service Manager

Florida
Reviewed 2 January 2017 via mobile

We booked the 2 bed suite. It was plenty of room for our family! Your hotel was an inviting place after being on the road for 14 hours. The beds were comfy and the hotel was quiet. All of the staff that we interacted with were friendly and helpful. Breakfast had a decent selection that even our picky eater found...

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Thank k11221
Florence, Mississippi
Reviewed 29 December 2016

We stopped in Marion, IL and decided to stay at the Comfort Suites. We were very pleased. The rooms must have been remodeled recently since some of the last posts. We loved our room! I also loved the see through shower. We had lots of T.V. channels. The price was fair, and the staff AWOODS was very helpful, and friendly....

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Thank Tiwana C
Louisville, Kentucky
Reviewed 7 December 2016

I made a reservation for this Hotel for Xmas with my family. Within an hour, I realized it was the wrong hotel and cancelled the reservation that I'd made through Hotels.com. Not only was I informed that the hotel would charge the FULL amount of the stay as a cancellation fee, attempts made through Hotels.com failed to resolve the issue....

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Thank Kayceyky
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your reservation information. Our third party bookings do give different option when booking and one of them is a pay now option and save, but when you book them it informs you you it is non-refundable. Now if you call the third party, they will tell you...

Maryville, Tennessee
Reviewed 24 November 2016

It took us a lot of phone calls and back and forth to be able to get our free room with an additional night.... The desk clerk at this hotel whose name is James was amazing....He worked with me from the moment I called him and even called me back when he found the answer...Upon checking in the first night...

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Helpful?
Thank danielswis
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay. We are sorry to hear you had so much trouble with booking your free room, but happy to hear James was able to help you with everything and you was able to enjoy your holiday! Again, thank you and look forward to seeing you...

Destin, Florida
Reviewed 2 November 2016 via mobile

We were traveling for a funeral and had been on the road 14 hours and needed a place for the night. Amber greeted us and was very welcoming. Room was clean and nice, breakfast was good. Definitely recommend!

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Thank Peggy F
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello Peggy, Thank you for taking the time to give us your feedback on your recent stay! We are happy to hear we could help you with your traveling needs during your difficult time! I have shared your comments with Amber, and joins me in thanking you for your kind words. Again, Thank you!

Chicago, Illinois
Reviewed 18 October 2016 via mobile

I have stayed in other Choice Hotels and have been happy and this one was no different. I prebooked online so check in was a breeze, plus it was nice that they had freshly made iced lemon water next to the front desk. Got to out room and it was spacious and clean. We booked a double bed suite so...

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Thank TamikoBMom
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for leaving us your feedback on your recent stay. We are happy to hear you enjoyed your stay and the accommodations. We look forward to seeing you again on your next visit to the area. Sincerely, Amy Rogers Guest Service Manager

Hoyleton, Illinois
Reviewed 3 October 2016

Everything was great! Staff was courteous and polite very helpful. I had a problem with the TV in our room and she helped me out with that but otherwise the room was beautiful and spacious, the bed was very comfortable and I like the 12 noon checkout time. We did not eat the breakfast but I'm sure it was good!...

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Thank 616harpo
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay. I have shared your comments with the staff and they join me in thanking your for your kind words. Again, thank you for your business and we look forward to seeing you again on your next visit to the area. Sincerely, Amy Rogers Guest...

Reviewed 24 September 2016 via mobile

Definitely needs some updating, bathroom was dated and somewhat dirty. I reserved a room with two queen beds, but got a room with two full sized not very comfortable beds. Breakfast was abundant and tasty especially for a $100 a night hotel. All in all the hotel was quite and good for an overnight stay, I wouldn't hesitate to stay...

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Helpful?
Thank Chris N
Hiren P, Guest Relations Manager at Comfort Suites, responded to this review

Hello, Thank you for sharing your comments with us on your stay at our hotel. We value all feedback from our guest and we have already started updates to our bathtubs due to the age of them. Again, thank you for your business and we look forward to seeing you again on your next visit. Sincerely, Amy Rogers Guest Service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Whether you need to unwind or wrap up your work, Comfort Suites gives you the room you need. Spread out in oversized rooms with separate areas for working, sleeping and relaxing. ... more   less 

Additional Information about Comfort Suites

Address: 2608 W. Main St., Marion, IL 62959
Region: United States > Illinois > Marion
Price Range: $129 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Hotel Marion
Comfort Suites Marion
Marion Comfort Suites
Hotel Style:
#8 Business Hotel in Marion
#9 Family Hotel in Marion
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
3 questions
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Houston, Texas
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevator is not in a central location so if you are not on the first floor it would be handy to stay a little closer to the elevator.”
 of 5 bubbles Poolgirl36, 6 Mar 2017 | Read review
“"Rooms starting at 100 seems very new.”
 of 5 bubbles TiwanaC, 28 Dec 2016 | Read review
“Go Elsewhere”
 of 5 bubbles Kayceyky, 6 Dec 2016 | Read review
“The air conditioner worked very well we slept good on the comfortable bed and never heard anyone in the hall or outside.”
 of 5 bubbles 616harpo, 3 Oct 2016 | Read review
“Always get a higher level room as you don't have to hear others making noise above you.”
 of 5 bubbles gg140, 21 Aug 2016 | Read review
5 of 5