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Country Inn & Suites By Carlson, Matteson

950 Lake Superior Drive, Matteson, IL 60443
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Hollywood Casino Amphitheater
    4.7 km
  • 2 star hotel
  • Pool
Reviewed 30 October 2016
Loved the employees
Management and staff made my stay WONDERFUL!! Very seeet and... more
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337 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Matteson
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Showing 337: English reviews
Detroit
Reviewed 30 October 2016

Management and staff made my stay WONDERFUL!! Very seeet and helpful and fun!! I would stay there again as well as my entire family!! This was one of the best experiences I have had at his hotel. I've stayed there in the past but this time was a lot better because of the staff.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank lmeadows2010
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. As you rightly said, we have an awesome team of leaders and associates that work with a common purpose- to make our guests' stay memorable. We look forward to your next visit so we can...

Matteson
Reviewed 26 October 2016

Horrible hotel rude people bad business I wouldn't recommend anyone to stay here the lady at the desk was very rude and disrespectful they showed us no respect and they charged my card an additional 250 and did not give it back to me

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 284victoriaa
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We understand your frustration but the hotel did do the needful to ensure that you comply with the no party policy in guest rooms. Thus...

Matteson, Illimois, United States
Reviewed 25 October 2016

The rooms were NOT 3 star quality! There was paint peeling all over the bathroom walls! The bathroom door was dirty as if it hadn't been washed! I could not get toilet tissue brought up to my room when needed. I had to go down to the front desk to get it in the middle of the night. On arrival...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Tonya G
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Valdosta, Georgia
Reviewed 25 October 2016

My wife and I was in the city attending a church conference. I found the hotel online, great rate, clean hotel, great location, great nearby restaurants, easy access to the interstate...I recommend this hotel.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank amiller902
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed We look forward to your next stay and assure you to measure and exceed your expectations too.

St. Petersburg, Florida
Reviewed 13 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank deloresw900
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

North Battleford
Reviewed 10 October 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Michelle I
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

United States
Reviewed 10 October 2016

The staff was very friendly and helpful. They made me feel welcomed. Great location, it's located near shopping/entertainment areas. I would suggest this hotel to anyone from business stay to leisure stay.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Danielle M
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

Stockholm, Sweden
Reviewed 29 September 2016

The staff is fantastic, rooms and public areas clean and welcoming. Easygoing and friendly place to stay! The supervisor helped me out and drove me to the other side of town to get my wallet that had been lost. Absolutely Amazing!

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Thank FlorenceChoir
Troy, Michigan
Reviewed 20 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank juliamK4463DH
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Reno, United States
Reviewed 14 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Dan P
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Matteson

Address: 950 Lake Superior Drive, Matteson, IL 60443
Region: United States > Illinois > Matteson
Price Range: $141 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Matteson 2.5*
Number of rooms: 84
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Also Known As:
Country Inn & Suites By Carlson Matteson Hotel Matteson
Country Inn And Suites By Carlson Matteson
Country Inn Matteson
Matteson Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Matteson staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Matteson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't matter what floor, just don't get a suite.”
 of 5 bubbles 614shirleyw, 18 Aug 2016 | Read review
“Rooms are dirty”
 of 5 bubbles seadgle, 15 Aug 2016 | Read review
“None if you want to sleep.”
 of 5 bubbles , 9 Aug 2016 | Read review
“Stayed on the 3rd floor”
 of 5 bubbles monalisasmile3, 24 Jul 2016 | Read review
“Check This Place Out!”
 of 5 bubbles Derrick59, 26 Apr 2016 | Read review
5 of 5