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Country Inn & Suites By Carlson, Matteson

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Country Inn & Suites By Carlson, Matteson
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349 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Troy, Michigan
Reviewed 20 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank juliamK4463DH
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Reno, United States
Reviewed 14 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Dan P
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Calcutta, West Bengal, India
Reviewed 7 September 2016 via mobile

Did liked the place a lot particularly the staff & the manager. Very helpful. Did liked the pool too. Room & toilet was clean. Breakfast was tasty. Will come back for sure. Thought that the pool could be bigger.

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Helpful?
Thank sumanm1
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your great review. We are delighted to see that you had a great experience with our hotel. We look forward to serving you even better on your next visit to your home away from home Country.

Georgia, United States
Reviewed 7 September 2016

Over All, the hotel is in a nice location. Next to the mall and restaurants. Staff is nice. Room was clean. The carpet needed cleaning or changing. The hotel is right off the express way, which makes it easy to access.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Nayyinah M
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your time and review. We appreciate it and will definitely use them for our upgrades and enhancements at the property. Please do visit us and give us an opportunity to serve you better, next time.

Monroe, Wisconsin
Reviewed 6 September 2016 via mobile

I stay at many hotels and this is always one of my favorites. Andy (General Manager) and staff are always very professional and very helpful. The housekeeping staff keeps everything immaculate and are always smiling and say "good morning" when I leave in the for the office. Thank you Andy and staff for the amazing job you do everyday!!!

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Thank GoPack22
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

We are delighted to hear about your great experience. Here, we strive to give you the best home away from home feeling. Thank you very much for the compliments as it means a lot for our team. We look forward to seeing you soon! Best Regards, Andy and team

East Peoria, Illinois
Reviewed 24 August 2016

My husband and I have stayed at numerous Country Inn & Suites throughout the years; so, I can comfortably say that this particular hotel did not live up to what we've come to expect when staying at this particular hotel chain (clean, comfortable accommodations at an affordable price). We chose this hotel to stay at for 1 night while attending...

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Thank Yma1624
MgtTeam, Front Office Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

Urbana, United States
Reviewed 19 August 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Nelson J
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Tupelo
Reviewed 19 August 2016

This hotel is not what it's cracked up to be. Just because it's in Illinois is why it cost SOOOO much to stay here. It's not worth it. The best thing is the bed. the air only in the bedroom, you get a ceiling fan for the living room. the TV in the living room is from the 80's, and...

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Thank Shirley W
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Winamac, IN, United States
Reviewed 18 August 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Mark P
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Woodbridge, Virginia
Reviewed 18 August 2016

We stayed in two King Suites for a family reunion. The accommodations were decent and the rate was ok. The sofa bed was just ok, but the room was clean. Housekeeping was about average and our 2nd morning there I preferred to eat out for breakfast due to the slim pickings provided. Wouldn't advise the pool as it just didn't...

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Thank Hvncynt3
MgtTeam, General Manager at Country Inn & Suites By Carlson, Matteson, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed (PERSONALIZE TO THE GUEST). We look forward to your next stay.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Matteson

Address: 950 Lake Superior Drive, Matteson, IL 60443
Region: United States > Illinois > Matteson
Price Range: $117 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Matteson 2.5*
Number of rooms: 84
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Also Known As:
Country Inn And Suites By Carlson Matteson
Country Inn & Suites By Carlson Matteson Hotel Matteson
Country Inn Matteson
Matteson Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Matteson staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Matteson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't matter what floor, just don't get a suite.”
 of 5 bubbles 614shirleyw, 18 Aug 2016 | Read review
“Rooms are dirty”
 of 5 bubbles seadgle, 15 Aug 2016 | Read review
“None if you want to sleep.”
 of 5 bubbles , 9 Aug 2016 | Read review
“Stayed on the 3rd floor”
 of 5 bubbles monalisasmile3, 24 Jul 2016 | Read review
“Check This Place Out!”
 of 5 bubbles Derrick59, 26 Apr 2016 | Read review
5 of 5