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Country Inn & Suites By Carlson, Chicago O'Hare Northwest

Booking.comUS$116*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$116*
US$116*
US$116*
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474 Reviews from our TripAdvisor Community

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Showing 455: English reviews
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Grand Rapids, Michigan, USA
Reviewed 4 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank canadamommy
Wausau, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 18 October 2016

We've stayed here twice now to take advantage of their park and fly offer...once in 2015 and once in 2016. The room was clean, the staff was friendly, and the shuttle to the airport was convenient. The pool and hottub were nice as well. We will definitely stay here again if the need arises.

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4Thank Natluvs2travel
About Hotel's Favourite Review
McHenry, Illinois
Reviewed 2 weeks ago

Our bathroom seemed to be dirty/uncleared and the room got so hot that we could not sleep. The hospitality didn't seem to care and were very rarely at the front desk. They mostly stayed in the office behind the check in desk. I am very displeased with my stay.

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank 935briannam
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

We apologize for the disappointing service you received from our staff and We are sorry you were not satisfied with the accommodations of your room . We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. We appreciate you bringing this matter to...

Chicago, United States
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank Kristina T
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Chicago, Illinois
Reviewed 4 weeks ago

Avoid this location at all costs. Management is rude and uneducated. There is only an assistant manager, no one else and this person is the rudest, person who is not helpful and argumentative. Who ever owns or is in charge needs to step forward and terminate people, hire and train and be active to hire proper people.

Review collected in partnership with Country Inns & Suites By Carlson
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3Thank ChicagoBob18
MP-CIS, Owner at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Limassol, Cyprus
Reviewed 23 April 2017

Having stayed before in Country inns I was really looking forward to this stay. When arriving they gave me a quiet room which was quite ok. Their overall cleaning is just poor (cobwebs everywhere at the entrance and in the rooms) the breakfast was very medium american and the hot whirlpool was out of order. Their ice machine was quite...

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3Thank ChristosAnesti
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Kalamazoo, Michigan
Reviewed 16 April 2017

This hotel was fine for an overnight before a flight out of O'Hare. Only $180/night included parking and the shuttle to and from the airport. Room was clean, check in was smooth. Take note, there are two Country Inn & Suites by the airport make sure to go to the correct one, we did not at first. Breakfast buffet was...

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Thank Kpeterson2013
Westland, Michigan
Reviewed 2 April 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Alice K
Dubuque, Iowa
Reviewed 17 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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5Thank Kevin F
Foster City, United States
Reviewed 10 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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5Thank erinr710
MP-CIS, Manager at Country Inn & Suites By Carlson, Chicago O'Hare Northwest, responded to this review

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Chicago O'Hare Northwest

Address: 2200 South Elmhurst Street, Mount Prospect, IL 60056-5804
Region: United States > Illinois > Mount Prospect
Price Range: $152 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chicago O'Hare Northwest 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Country Inn & Suites Chicago o`Hare Nw Hotel Mount Prospect
Country Inn And Suites Chicago o`Hare Nw
Country Inn Mount Prospect
Mount Prospect Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chicago O'Hare Northwest staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Chicago O'Hare Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just have a look at the entrance lights. If there are still cobwebs make your own decision what to do ..”
ChristosAnesti, 23 Apr 2017 | Read review
“Find a different hote.”
Wallywoman1950, 16 Jan 2017 | Read review
“Do not go to this hotel. It is not fit for guest.”
ecommerce1843, 22 Jul 2016 | Read review
“maybe request the top floor”
KathyE648, 10 Jul 2016 | Read review
“Very welcoming”
sylvial439, 8 Jul 2016 | Read review
5 of 5
Booking.com
US$116* /night
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Hotwire.comUS$116
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*Disclaimer
Prices are for 1 room, 2 adults
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