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Americas Best Value Inn Mt Vernon

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Traveller (11)
Room & Suite (20)
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Overview
  • Excellent18%
  • Very good15%
  • Average34%
  • Poor15%
  • Terrible18%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Reviews (80)
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LanguageEnglish
15
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15
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All reviewsjust passing thruwafflesbed was comfortablerecommend this hotelbiscuits and gravyovernight stoprooms were very cleancleanlinessatlantahighway
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1 - 5 of 80 reviews
Reviewed 1 week ago via mobile

We stayed after a long drive & arrived around midnight. We think we woke up the front desk staff. They assigned us rooms which were okay and didn’t smell. Everything was worn out including furniture, towels, and the building. Mini fridge had protective plastic coating...More

Thank Linda L
Response from HotelMangmt321, Hotel Support at Americas Best Value Inn Mt VernonResponded 6 days ago

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs...More

Reviewed 2 March 2018 via mobile

After an exhausting drive from Atlanta ... I needed a decent place to stay. First ... The front desk was very friendly. The reception area was small, but it looked clean. It looked like they offer breakfast. I went to Bob Evans instead. The room...More

Thank MrsSocolov
Response from HotelMangmt321, Hotel Support at Americas Best Value Inn Mt VernonResponded 8 March 2018

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and apologize for any concerns you may have had during your stay with us. The taxes are set by the government so all...More

Reviewed 23 February 2018

The people who run this place couldn't be more rude and unprofessional if they had to be. They would do better to work in a jail or lock up facility of some sort. They are not there to please the guests, that is a given....More

Thank Adam Q
Response from HotelMangmt321, Hotel Support at Americas Best Value Inn Mt VernonResponded 2 March 2018

Dear Valued Guest: Thank you for contacting me directly. We appreciate you taking the time to advise us of your concerns. Our team strives to provide a great customer service with a clean and comfortable guest room to create a valued experienced. We credit our...More

A TripAdvisor Member
1
Reviewed 11 February 2018 via mobile

Rooms were very clean breakfast was good but could use new coffee had a young lady help us out believe her name was kassie great customer service recommend a restaurant we ate was really satisfied me and my wife enjoyed our stayMore

Thank A TripAdvisor Member
Response from HotelMangmt321, Hotel Support at Americas Best Value Inn Mt VernonResponded 14 February 2018

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn - Mt. Vernon, IL....More

Reviewed 2 February 2018

Calling all the way there to find out exit number, no answer ALL DAY! first red flag regarding customer service! Finally half hr.before arriving,an answer,sends me down wrong exit after she calls the owner to ask, and tells him I am coming from the east...More

Thank rquevedo70x7
Response from HotelMangmt321, Hotel Support at Americas Best Value Inn Mt VernonResponded 7 February 2018

Dear Valued Guest: Thank you for contacting me directly. We appreciate you taking the time to advise us of your dissatisfaction. Our team strives to provide a great customer service with a clean and comfortable guest room to create a valued experienced. We credit our...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$59 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$59 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (11)
Room & Suite (20)
Questions & Answers
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Room Tips
"Days Inn down the Rd., much, much better for $10 more! As told in the review."
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"Spend an $10 to get a room 5x better with 10x better customer service, example: Days Inn"
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"There's no elevator so if you have trouble climbing stairs be sure and ask for a ground floor room."
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"we had to move down to the first floor to get WiFi"
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