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Fairfield Inn & Suites Mount Vernon Rend Lake

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Fairfield Inn & Suites Mount Vernon Rend Lake
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216 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Kansas City, Missouri
Reviewed 22 October 2016

We’d used the nearby Hampton Inn on our stop in Mt. Vernon on our outbound trip and selected the Fairfield for our stop on our way home, although the rate was about $40 higher with taxes. As with the Fairfield, it was conveniently located off the highway with a lot of franchised restaurants nearby, with Applebee’s and Buffalo Wild Wings...

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Helpful?
Thank AThena53
Hermitage, Tennessee
Reviewed 28 September 2016 via mobile

Great location! Within walking distance of a few restaurants with more very near by. Close to a wal-mart, too, if you've forgotten something. Room included fridge, microwave, and in room coffee maker. Very well kept, clean, fitness center, indoor pool, and hot tub. Huge bathroom with lots of counter space. Very clean and comfy room. Will definitely stay here again!

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Helpful?
Thank Meredith M
Reviewed 15 September 2016 via mobile

Hotel facility is average at best. Desk staff are friendly, welcoming, and accommodating. Room was large with double Queen beds. Decor was basic and dated. "View" from window is a cement over hang, very unusual. Makes you feel like an inmate rather than a guest. Toilet was stopped up, and reported to front desk. No maintenance staff available, but clerk...

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Helpful?
Thank michael w
Management response:

Valued Guest, I apologize the you had a bad experience at out property. It is troubling that we were not able to meet your expectations during your stay because it is our goal to satisfy every guest. I have shared your experience with the proper departments and the rest of the management team. I hope that in the future you...

Reviewed 7 September 2016 via mobile

Stay here! It is great! In the Rend Lake resort area, this property is super clean and rooms are slightly larger than many Marriott Fairfield Inns, and almost all Marriott Courtyards. Breakfast includes eggs and a side meat, and not just continental....carb, carb, carb. We are platinum plus Marriott Rewards folk with over 120 nights this year, so we know...

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Helpful?
Thank Benita D
union,il
Reviewed 3 September 2016

Nice room, clean and comfortable. Small pool but warm and had hot tub. Beds were comfortable and the temperature was easy to control. Close to several restaurants. The breakfast was good with several choices and the attendant kept up with need.

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Thank nitenurse
Mechanicsburg, Pennsylvania
Reviewed 31 August 2016

I arrived after driving for 14 hours and being up for over 24. Pros: Alex at the front desk was very friendly even though I knew that I was interrupting his preps for turning over to the next shift. That did not distract him from good customer service. It was convenient to both I-57 and I-64. Less than a mile...

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Thank Bill L
Virginia Beach, Virginia
Reviewed 30 August 2016

The hotel was very nice with pool, spacious rooms, all the amenities and free breakfast. Located conveniently right off of US 64. Quick check in and friendly and helpful staff. Great place to stay if you are driving through.

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Helpful?
Thank BikerMikeVB
Ann Arbor, Michigan
Reviewed 23 August 2016 via mobile

This was a stop on a road trip from Houston Tx to Milwaukee Wi. We drove until we were tired and then used trip advisor to find a decent hotel. Booked a double bed. Got to the location around 11p. While polite- the clerk was quick to tell me she didn't know why tripadvisor/Expedia allowed us to book the room...

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Helpful?
Thank Sabina S
GMMTV, General Manager at Fairfield Inn & Suites Mount Vernon Rend Lake, responded to this review

Valued Guest, I apologize that you had a bad experience at our property. Our goal is to make every guest satisfied every time and we have fallen short this time. I have shared this with the proper department and also talked with the front desk employee. I hope that in the future you will give us another chance to meet...

Prairie du Sac, Wisconsin
Reviewed 20 August 2016

This is a serviceable hotel. I would have rated it higher except for two things: the rate we received differed from the on-line rate (we were too tired to argue) and one of the two registration clerks was noticeably unhelpful. The other reg clerk tried to make up for it, speaking to both the person she was registering and the...

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Helpful?
Thank Carol M
GMMTV, Front Office Manager at Fairfield Inn & Suites Mount Vernon Rend Lake, responded to this review

Valued Guest, Thank you for taking the time to review our property. However, we are saddened to hear that your experience with us has fallen short of your expectations. We value our guests feedback, and want to assure you that we have touched base with the corresponding departments at our property to ensure that these issues do not happen again....

Pender, Nebraska
Reviewed 8 August 2016 via mobile

The lobby and rooms are up to date, clean, quiet, and comfortable. The breakfast area offers more than the typical hotels with continental breakfast options. The staff is friendly and professional. Just what you'd expect from a Fairfield. The Internet is fast, you do have to pay for their "fastest" internet, but the standard free internet was fast enough to...

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Helpful?
Thank Nick J

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Mount Vernon Rend Lake

Address: 217 Potomac Boulevard, Mount Vernon, IL 62864
Region: United States > Illinois > Mount Vernon
Price Range: $152 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Mount Vernon Rend Lake 2.5*
Number of rooms: 70
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Also Known As:
Fairfield Inn & Suites Mount Vernon Rend Lake Hotel Mount Vernon
Fairfield Inn And Suites Mount Vernon Rend Lake
Fairfield Inn Mount Vernon
Fairfield Mount Vernon
Mount Vernon Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Mount Vernon Rend Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good.”
 of 5 bubbles BikerMikeVB, 29 Aug 2016 | Read review
“Quiet accommodations with restaurants nearby, easy access to the highway”
 of 5 bubbles danad5, 4 Aug 2016 | Read review
“we were on the second floor just next to the elevator and it was quiet.”
 of 5 bubbles SheenaMillysMom, 19 Jun 2016 | Read review
“We always ask for an upper floor. away from traffic and the elevator.”
 of 5 bubbles kglen1, 2 Jun 2016 | Read review
“With this hotel, it is hard to say.”
 of 5 bubbles Noexit1, 17 Feb 2016 | Read review
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