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Comfort Suites

357 reviews
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Traveller (38)
Room & Suite (48)
Pool & Beach (11)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(53 reviews)
“safe charge”(4 reviews)
“waffles”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (357)Write a Review
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Traveller rating
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LanguageEnglish
216
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28
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8
Show reviews that mention
All reviewsfront desksafe chargewaffleshour poolfire pitthe mexican restauranthot tubopen hoursample roomspacious roomslarge familywould definitely stay here againsofa bedtop floorpool areapet feebusiness center
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111 - 115 of 357 reviews
Reviewed 27 October 2015

When traveling, we generally choose a Choice Hotel, usually a Comfort Suites, if one is available and reasonably priced. This one fits that description. The room was spacious with the sleeping area and sitting area separated by a partial wall. We had a king bed...More

Thank James H
Reviewed 23 October 2015

After staying here for a week on business, here is my evaluation: Beds - Comfortable, although I didn't like the small pillows Internet - Worked reliably throughout my stay Check in and out - No issues Cleaning - A bit of a markdown here. For...More

Thank Dave_SE8802HV
Reviewed 15 October 2015 via mobile

After traveling from Denver most of the day into the night... We decided it was time to get some sleep... Decided on this place because it was a Choice Hotel and we have had good luck so far... We checked in at 2:46 am and...More

Thank Terry B
Response from mtvernongm, General Manager at Comfort SuitesResponded 15 October 2015

Terry, I am very sorry to hear of the inappropriate treatment you received from one of our housekeeping staff. I have discussed her attitude with her and she joins me in offering a sincere apology for her behavior. Please be assured a poor attitude by...More

Reviewed 14 October 2015

We stayed 7/11/2015 You need to be warned that they have a major problem with their air conditioning units that they know about and still think nothing of renting a room that can not be cooled. Our room's AC unit would only stay on for...More

Thank jamescJ3779JA
Response from mtvernongm, General Manager at Comfort SuitesResponded 15 October 2015

Thank you for taking the time to bring your concerns regarding the AC unites to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. It is not the standard we strive for our guests, Should you...More

Reviewed 9 October 2015

We booked this form the road and they had only one King Suite left. It happened to be an accessible room so there was plenty of space. My wife doe have some knee and back issues so all the grab bars were appreciated. The overall...More

Thank Jim H
Response from mtvernongm, General Manager at Comfort SuitesResponded 13 October 2015

Oct 13th, 2015 It is always a pleasure to receive positive comments about our services and staff. Thank you for taking the time to share your comments with us. The Comfort Suites in Mount Vernon staff does operate like a well coordinated orchestra. I will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$100 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (38)
Room & Suite (48)
Pool & Beach (11)
Dining (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Missy R
21 December 2017|
AnswerShow all 2 answers
Response from docholiday174 | Reviewed this property |
Worked fine when I went through in August.
0
Votes
Kathy S
15 July 2017|
AnswerShow all 4 answers
Response from mtvernongm | Property representative |
Breakfast is 7am -10am on Saturday and Sunday, Monday-Friday is 6am-9am Thank you
0
Votes
garyknauer
29 September 2016|
AnswerShow all 3 answers
Response from illinoisrob | Reviewed this property |
great breakfast waffles sausage yogurt fruit and milk and juices
0
Votes
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12
Room Tips
"We always ask for an upper floor, away from traffic and the elevator."
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"RM 225 was clean and nice."
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"Be more forceful than I was."
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"Had room on North side it was quite."
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