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Hotel Indigo Naperville Riverwalk

112 reviews
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Traveller (23)
Room & Suite (30)
Dining (5)
Overview
  • Excellent71%
  • Very good22%
  • Average6%
  • Poor1%
  • Terrible0%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3.5 Star Hotel
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Reviews (112)Write a Review
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LanguageEnglish
78
24
7
2
0
Show reviews that mention
All reviewsperfect locationthe river walkgarage parkingaveda productssliding doorwalking distance to everythingdowntown locationihg propertygreat rain showerbanquet facilitiesfront deskbars and restaurantswonderful place to stayfabulous hotelshort walkwould highly recommend staying hereappointed rooms
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1 - 5 of 111 reviews
A TripAdvisor Member
2
Reviewed 2 weeks ago via mobile

The room was absolutely wonderful had the balcony and the staff were wonderful. Kevin went out of his way to help and Daryl too. Staff is awesome. Room was large and designed do beautiful. We went on the walk way, restaurants were less than 5...More

Thank A TripAdvisor Member
Response from Syed H, General Manager at Hotel Indigo Naperville RiverwalkResponded 6 days ago

Dear Guest - Thank you very much for your very gracious comments on Trip Advisor! This made my day! It was delightful to have you here with us and I passed along your kind comments to Kevin and Daryl and they send their heartfelt gratitude...More

Hotel's Favourite
Reviewed 17 December 2017 via mobile

Thank you Hotel Indigo for the wonderful service ! The rooms were spacious, spotless bathrooms and comfy beds and pillows! Brandon went above and beyond to help these southern Illinois girls out. From helping us with ice to our special request shuttle service. Brandon, you...More

Thank OskeewowwowIL
Response from Syed H, General Manager at Hotel Indigo Naperville RiverwalkResponded 19 December 2017

Dear Guest - Thank you so much for a wonderful review of the hotel and for you kind comments about our front desk supervisor Brandon! We are thrilled that you came up to northern Illinois and Naperville for your bachelorette party! That is so cool!...More

Reviewed 2 weeks ago via mobile

Rooms are fantastic and location on the river walk is terrific. Close to so many good restaurants and shopping downtown. Bar area has great atmosphere too. Melissa and Bryan did a great job taking care of myself and some business associates. I will only stay...More

Thank PJ P
Reviewed 4 weeks ago

The hotel is beautiful and has a great proximity to the Riverwalk, but there were multiple issues with navigating the property.There are two separate towers with the same room numbers AND THE SAME ART on the third floor. It would help if there was some...More

Thank Crushski2
Response from IHGService, Guest Relations Manager at Hotel Indigo Naperville RiverwalkResponded 2 weeks ago

Lovely day Crushski2, I'm ecstatic that you stayed in our hotel and rated us perfect in sleep quality plus location. I'm sorry you had problems find your way to our hotel and felt our staff wasn't as accommodating. It isn't our intent to make you...More

Reviewed 15 January 2018 via mobile

Great location. Very Friendly staff. Room space is contemporary and comfortable. Lots of cable channels. Quiet rooms. Caution: observe signs carefully on stairwells- as stated there is no re-entry, which seems odd. I had a little difficulty figuring out how to get to my room...More

Thank ken s
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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$124 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (30)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Laura A
4 October 2017|
AnswerShow all 5 answers
Response from Syed H | Property representative |
We do not have a pool at the hotel I'm afraid.
0
Votes
pbgenel
1 May 2017|
AnswerShow all 11 answers
Response from Holidayd1 | Reviewed this property |
I believe they do however we did not visit the center.
0
Votes
fiveforefun
8 March 2017|
AnswerShow all 3 answers
Response from Aaron B | Reviewed this property |
The suites are not an open floor plan at all. There is a bedroom and living room. You cannot see the living room from the bed or vice versa.
0
Votes
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Room Tips
"Do not enter the stairwell unless you plan to go outside (bring your coat)"
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"Fourth floor on the lobby side was very quiet."
Read review
"All floors are quiet. Really don't believe there is a "bad" room."
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"Get the potatoes at breakfast!"
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