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Traveller (83)
Room & Suite (62)
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Overview
Hotel website
E-mail hotel
2139 City Gate Ln, Naperville, IL 60563-3081 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hotel Arista
Special Price: Book Direct Save 10%
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (500)
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494 results
Traveller rating
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All reviews bathroom mirror sugar toad frosted glass separate shower deep soaking tub beautiful hotel small touches upscale hotel office park parking garage business meeting business hotel room service modern design downtown naperville getting ready great amenities
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1 - 5 of 494 reviews
Reviewed 6 days ago

We recently stayed at Hotel Arista for 3 nights while in the area visiting family. They were running some specials on their website, and we were able to get a deluxe suite for a very small price! It was great, plush bathrooms, a bed we...More

Thank Bonny C
Response from KellyVanDiggelen, Manager at Hotel AristaResponded 4 days ago

Thank you for taking the time to post a review regarding your recent visit to CityGate Centre Bonny C! We are so thrilled to hear you enjoyed your stay and hope you get the opportunity to visit us again soon.

Hotel's Favourite
Reviewed 3 August 2018

This property was wonderful for an get away and to celebrate a event with my family. the restaurants, staff and campus for us to walk and enjoy each other in a quiet setting was everything we needed to reconnect.

1  Thank nancys1967
Response from KellyVanDiggelen, Manager at Hotel AristaResponded 4 August 2018

Thank you for the amazing review nancys1967. We were so pleased to hear you enjoyed your overall stay and got to enjoy the many things we have to offer here. We hope you and your family will decide to join us again soon.

Reviewed 1 week ago via mobile

Christian and his staff were amazing. The quality and service was excellent. The rooms were very fresh. We travel a lot and felt the difference with this hotel and their staff. We will be coming back to visit and stay because there is no place...More

Thank Kimberly A
Response from jerrye432, General Manager at Hotel AristaResponded 1 week ago

Thank you Kimberly A for the terrific feedback on your stay experience... we appreciate the 5-star rating! I am are happy we met your expectations! We hope to see you soon again. All my best, Jerry Evans General Manager

Reviewed 2 weeks ago

I really enjoyed Hotel Arista. I wish that it was in the center of Napeville, but their shuttle was very accommodating. Their staff was equally accommodating. I very much enjoyed their breakfast and cafe. Their beds are very comfortable and the overall ambiance was great!

Thank Frances T
Response from jerrye432, General Manager at Hotel AristaResponded 1 week ago

Thank you Frances T. for the details provided regarding your stay experience here... we very much appreciate the 5-star rating!!! We hope to have your back as our guest soon. All my best, Jerry Evans Hotel General Manager

Reviewed 2 weeks ago via mobile

Do not book this hotel for your wedding block!!!! I have never seen such poor hospitality in a hotel. My friend booked this hotel for her wedding block this past weekend and the bride, bridal party, and guests were very disappointed in their stay. One...More

Thank skernats
Response from jerrye432, General Manager at Hotel AristaResponded 2 weeks ago

Hello Skenats, Thank you for taking time and sending a detailed recap of your stay experience this past Friday night, 9/28. Please accept my apologies as our hotel operation clearly made an error in food & beverage service for this wedding block at the hotel.......More

View more reviews
About
Description
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. More The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center, salon, spa and three restaurants including SugarToad, Tap In and CityGate Grille. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
144
Price range
US$157 - US$235 (Based on Average Rates for a Standard Room)
Location
United States > Illinois > Naperville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
144
Price range
US$157 - US$235 (Based on Average Rates for a Standard Room)
Location
United States > Illinois > Naperville
Photos
Traveller (83)
Room & Suite (62)
Dining (11)
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Questions & Answers
Ask a question
Colin J
18 September 2018|
AnswerShow all 5 answers
Response from jim215 | Reviewed this property |
room service is on the expensive side for what you get. the hotel has a good menu on the first floor restaurant with moderate prices, we preferred their coffee shop at the end of the walk to the left of the entrance for... More
2
Votes
Shawn S
16 April 2018|
AnswerShow all 3 answers
Response from jim215 | Reviewed this property |
i would ask the front desk, they are very responsive.
0
Votes
Dale C
12 January 2018|
Answer
Response from jim215 | Reviewed this property |
I am sure they can arrange for an extra bed. the non pet rooms were very clean and the hotel is smoke free. i have no knowledge about the shuttle but my wife used uber frequently during our stay. i would call the hotel... More
0
Votes
Room Tips
"Standard King"
pkauffman2018
3 weeks ago
Read review
"all rooms are very nice suites are wonderful"
slapsh0t
4 weeks ago
Read review
"all rooms are great i have stayed on almost every floor and many different rooms none were a bad experience."
jclarkness
3 Sep 2018
Read review
"One of 2 elevators was broken when we were checking out - stay on a low floor."
403susanw
23 Aug 2018
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