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Hampton Inn Chicago Naperville

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Hampton Inn Chicago Naperville
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492 Reviews from our TripAdvisor Community

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Showing 487: English reviews
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Las Vegas, Nevada
Reviewed 1 week ago

Overall experience very good- staff friendly and helpful - room clean- bathroom a little awkward on set up- couldn't reach the robe hook - not sure why it is there except to tease the guest - had some issue with the coffee station - several crawling uninvited creatures trying to hog the sugar- but other wise a very pleasant experience

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Helpful?
Thank tamarah912
Grand Rapids
HOTEL’S FAVOURITE REVIEW
Reviewed 11 November 2016 via mobile

First the Rock Stars! Robyn, Jenny and Vince! Robyn and Vince at the front desk- staying in hotels nearly 70 nights/year-I've never been asked if I wanted my bottled water "room temperature or cold". Friendly and thoughtful, I felt they genuinely appreciated me being there. At breakfast Jenny was friendly, helpful and conversational. Recently, at other properties, Breakfast Attendants seem...

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1Thank KibbleGR
About Hotel's Favourite Review
Burnsville
Reviewed 2 weeks ago

Hotel was comfortable, staff very helpful and the location was good. It is near - within walking distance - a large array of restaurants. It is also convenient to the Morton Arboretum. This is a lovely spot with trails and a lovely visitor's center.

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Thank Linda42915
Fort Worth, United States
Reviewed 2 weeks ago

Location is good in Naperville, close to the Metra or if you wanted to go to downtown Naperville it is a short distance. There are plenty of Uber sevice, less than 5 minute wait. The room was clean, selection of channels good. The internet was iffy some nights, not sure if just the number of users or distance to the...

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Thank Jimmy Q
Cincinnati, Ohio
Reviewed 2 weeks ago

My boyfriend and I were in town for a wedding however the room was not ready the girl at the front desk I believe her name is Jeanae told me that she would get back with me as soon as she knew when the room is ready and call however I did not receive a phone call so I proceeded...

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Thank Q8152EQandread
Luke C, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Q8152EQandread - Thank you very much for taking the time to provide your experiences with us. I am terribly sorry to hear about your inconveniences at check in, this is simply unacceptable. Please call me at your convenience 630-505-1400 ext.320 so we can properly resolve this matter. Sincerely, Luke Cowart

San Francisco, California
Reviewed 2 weeks ago

We have stayed here several times, as we have at other local Hilton properties and the HI is the best value. Don't expect a Embassy Suites breakfast or drinks but it's a price point value. Nice room and so/ so breakfast. Area is loaded with resturants within walking distance

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Thank latnor
Luke C, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Latnor- Thank you so very much for taking the time to review our property, it is guests like you that take time out of their day to provide valuable feedback that help us be the best hotel we can be. I am thrilled to hear you have been with us several times and enjoyed your most recent stay, but...

Mt Airy, United States
Reviewed 2 weeks ago

The check in was easy,close to several restaurants within walking distance. Site offers shuttle service but it was not running at the time I left so they ordered a taxi, great customer service from the front desk that morning

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Thank 643barbrad
Luke C, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear 643barbrad - Thank you very much for your valuable review! We are thrilled to hear your experience with us from check in, to taxi service, to check out was smooth and easy! We look forward to seeing you next time you are in the Chicago/Naperville area! Thank you 643barbrad!

Cincinnati
Reviewed 3 weeks ago

overall nice stay with my daughter for family baby shower. Great & easy breakfast in the morning where we didn't have to worry about stopping and getting something to eat before hand. Close to a lot and easy to get in & out

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Thank Janet L
Memphis, United States
Reviewed 4 weeks ago

I had the best customer service here! The staff were super friendly and went out of their way to make me feel welcome. The rooms were clean and a good value. I'd stay here again if my travels take me to this part of Chicago. An excellent overall experience.

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Thank J4196IJdarrenw
Luke C, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear J4196IJdarrenw - I am absolutely thrilled to hear about your stay with us! And thank you so much for taking the time to review our property, it is feedback like this that keeps our team motivated to continue providing the best customer service in Naperville! Thank you J4196IJdarrenw! See you next time!

Hershey, United States
Reviewed 4 weeks ago

Hotel is generally fine, very clean. Bathroom felt cramped. Room itself was fine. Staff was very helpful. Good access to luggage cart. Breakfast was good, but coffee bar was laid out poorly. Desk is right in the fixed aim of the HVAC unit. you could get a draft if you had to work too long at desk. Awkward getting WiFi...

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Helpful?
Thank John B
Luke C, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear John B - Thank you for this valuable feedback about your stay, each review we get is a great way for our team here at the Hampton Inn Chicago/Naperville to learn and continue being the best hotel in the Naperville area. I have brought up the draft concerns to our lead engineer, and am meeting with our team to...

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Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Chicago Naperville

Address: 1087 E Diehl Road, Naperville, IL 60563
Region: United States > Illinois > Naperville
Price Range: $129 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago Naperville 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hampton Inn Chicago Naperville Hotel Naperville
Hampton Inn Naperville
Naperville Hampton Inn
Hotel Style:
#4 Business Hotel in Naperville
#4 Romantic Hotel in Naperville
#6 Family Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Chicago Naperville staff and other travellers.
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over a year ago
over a year ago
Chicago, Illinois
over a year ago

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Questions? Get answers from Hampton Inn Chicago Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Review the heater”
josefrankp, 16 Dec 2016 | Read review
“First floor wasn't noisy at all.”
B3311QVmichaelw, 9 Nov 2016 | Read review
“higher floors would be quieter”
grego836, 18 Sep 2016 | Read review
“We had the room on the 4th floor and it was quiet.”
  • The king room has a comfortable couch and a leg rest.
288jacyb, 27 Jun 2016 | Read review
“College sport teams were staying here on the weekend...request a room far away from the elevator. Oh, and get to breakfast before them!”
bradb993, 11 Apr 2016 | Read review
5 of 5