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Chicago Marriott Naperville

442 reviews
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Traveller (75)
Room & Suite (38)
Storyboard
Overview
  • Excellent45%
  • Very good38%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“full service”(7 reviews)
“room service”(18 reviews)
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (442)Write a Review
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All reviewsthe concierge loungefull serviceroom servicehotel restaurantroom was spacioushallway noisebusiness travelersrestaurants within walking distancewalk in showerwater pressurewedding receptioncorner roomlobby barbusiness hotelnice stayfront desk stafffitness center
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81 - 85 of 434 reviews
Reviewed 7 August 2016 via mobile

This is my favorite hotel in Naperville. I have reviewed it before but continue to review because it continues to meet my high standards for hotel stays. Nice sized clean modern rooms. Nice amenities in the bathroom. Good size closet with plenty of hangers. Large...More

Thank Bertha55
Response from Jonathon E, Front Office Manager at Chicago Marriott NapervilleResponded 18 August 2016

Dear Guest, Thank you so much for the positive comments on your stay with us. We want you to feel at home with us. I am gald you enjoyed the room and were able to relax in the concierge lounge. I hope you were able...More

Reviewed 3 August 2016

We recently hosted a wedding for our daughter in Naperville and chose the Marriott for out of town guests. We also stayed for the weekend to make things easier on us. From the start of our planning the staff was great. I had rooms reserved...More

Thank pamalam
Response from Jonathon E, Front Office Manager at Chicago Marriott NapervilleResponded 18 August 2016

Dear Guest, Thank you so much for the wonderful comments on your stay with us. I am really happy to hear how the wedding weekend went great. I am sure you had so much going on and we like to make things easy for you...More

Reviewed 1 August 2016

During our stay here, there were 4 weddings, 2 conferences, and a daily rotation of flight attendants cycling through, but you would have never known! The service we received was stellar, and the staff was always smiling. The beds are fantastically comfy, and the rooms...More

Thank Katie D
Response from Jonathon E, Front Office Manager at Chicago Marriott NapervilleResponded 18 August 2016

Dear Guest, Thank you so much for the positive comments on your stay with us. Although our hotel can be really busy we want everyone to feel at home when staying with us. I have shared your comments with the staff and let them know...More

Reviewed 31 July 2016 via mobile

While horribly disappointed when we arrived late in the evening and our room was given away, we were thrilled with the way in which the staff handled the problem. The front desk clerk felt comfortable asking his manager for assistance, who was efficient at solving...More

Thank LoveandLive2Travel
Response from Jonathon E, Front Office Manager at Chicago Marriott NapervilleResponded 18 August 2016

Dear Guest, Thank you for the comments on your recent stay with us. First off I am sorry after arriving late your room was given away. I am happy though that the manager and host were able to assist you in getting a room on...More

Reviewed 29 July 2016

<Location> It is situated in a pretty strategic location. This hotel is surrounded by a lot of food outlets. You will definitely not go hungry here. It is just a short drive from downtown Naperville. Complimentary parking is available in front of the hotel. <Check...More

Thank ttChet
Response from Jonathon E, Front Office Manager at Chicago Marriott NapervilleResponded 18 August 2016

Dear Guest, Thank you so much for the recent comments on your stay with us. I am happy to hear how you enjoyed your stay. We take great pride in the service we provide our guest and I am happy it showed during your stay....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$121 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Naperville
#5 Romantic Hotel in Naperville
#7 Business Hotel in Naperville
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$121 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Naperville
#5 Romantic Hotel in Naperville
#7 Business Hotel in Naperville
Room types
Suites, Non-Smoking Rooms
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Traveller (75)
Room & Suite (38)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Eu Jin M
26 September 2016|
AnswerShow all 4 answers
Response from Paul L | Reviewed this property |
No aasas
0
Votes
Zhi Y
27 August 2016|
AnswerShow all 5 answers
Response from Froneman | Reviewed this property |
Yes they would oblige and receive your parcel provided you arranged this with the hotel and the parcel is small
1
Vote
Zhi Y
27 August 2016|
Answer
Response from travelcat67 | Reviewed this property |
Yes, they will take your package and hold for you to pick up. It would be best if you notified them in advance a package for you will arrive at the hotel.
0
Votes
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12
Room Tips
"Close to elevators to avoid long walk"
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"The best way to get a good room here is to stay elsewhere."
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"Corner room"
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"On side away from the highway"
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