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Red Roof PLUS+ Chicago Naperville

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Red Roof PLUS+ Chicago Naperville
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249 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Chicago Naperville
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Showing 242: English reviews
Reviewed 1 October 2014

Was in town for a seminar in naperville. I found this hotel based on reviews. For a 2 star, was an excellent choice. Room was clean and furniture was newer. Bathroom was small. And no breakfast. There is a starbucks in walking distance. Check out was fast, and they had fresh coffee in the lobby. In all i would stay...

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Helpful?
Thank frenchie60
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear frenchie60, Thank you for taking the time to write a review on your recent stay at the Red Roof Plus+ Chicago-Naperville. It is always nice to hear from our guest that they enjoyed their stay with us. I will make sure to share your comments with the entire staff as we strive to continuously improve the quality of our...

beecher
Reviewed 21 September 2014

Nice and clean room;but why and where the plus? The bathroom was way tooooo small even for the average size man, no inroom coffee maker and no small refrigerater for our insulin and drinks. PLUS, no water given at check-in[ being a REDICARD member]. Vending area very limited and no breakfast at all! Even motel 6 has donuts,juice, etc. PLUS......

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Thank cretefrontier
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear cretefrontier, Thank you for taking the time to bring your areas of concern to my attention. I would first like to apologize that you did not receive your bottle water at check in and for any confusion or communication errors regarding all of our room types. Our guest has always been our top priority at this location and at...

London Mills
Reviewed 15 September 2014 via mobile

Just stayed there this past weekend. Had 2 rooms booked. The one my son was in they had sprayed too much air freshener in and it was overpowering, plus, the dresser drawer was laying on the floor. The front desk staff found them a new room still close to ours. Rooms were clean and comfortable. Staff was friendly and accommodating....

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Thank Sharon W
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Sharon W, Thank you for taking the time to leave us a review of your recent stay. We appreciate feedback from all of our guests as we always look for ways to improve the service and overall stay of our visitors. I sincerely apologize that the first room you were given was not properly prepared for your arrival. I...

Detroit, Michigan
Reviewed 7 September 2014 via mobile

Had another great stay. Room was clean and quite. Lots of construction going on but didnt affect my stay. Excellent staff who are very accomodating. I have stayed at high end hotels and the service here is great. I would recommend, and will be back again.

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1Thank thequeen5
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear thequeen5, Thank you so much for your patronage. It is always nice to hear from guest that they enjoyed a clean and quite room. I will make sure to share your comments with the entire staff as we strive to continuously improve the quality of our services each day. It is our goal that every guest experiences a clean...

Ann Arbor, Michigan
Reviewed 6 September 2014

Second stay and will stay again. The rooms are small but all that's needed for a goodnight sleep. Quiet and close to food and shopping. Currently a lot of road in front hotel and in area but that's progress.

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1Thank linspin
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear linspin, Welcome back! Thank you for choosing the Chicago-Naperville Red Roof Plus- for your lodging needs. We are so please that you enjoyed your stay. It is always nice to hear that you enjoy all the wonderful places to eat in Naperville as well as shopping. There is a lot of construction at this time, however when it is...

Florence, Oregon
Reviewed 2 September 2014

People in the office were very friendly and took care of all our needs. Room was modern, a good value, close to the expressway and shopping areas. We stayed for eight nights and would definitely stay again. The construction made it difficult to access the entrance, especially at night, but that should be over soon.

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Thank MARY D
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear MARY D, Thank you so much for taking the time to write an on line review about your recent stay at the Chicago-Naperville Red Roof Plus+. We are so happy that you enjoyed your stay and that you enjoyed our newly renovated rooms.The road construction is a challenge at this time however the end result will be wonderful. I...

Dayton, OH
Reviewed 1 September 2014

The motel itself wasn't bad, typcial for an off-the-highway, moderately priced property. Room was small but nicely appointed. The housekeeping staff missed a couple things like wiping out the bath basin (noticed toothpaste from brushing my teeth that morning) and not leaving a fresh towel to place on the floor while exiting the shower. Not major problems, overall I was...

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2Thank FlyingHistory
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear FlyingHistory, Thank you so much for taking the time to write an on line review about your recent stay at the Chicago-Naperville Red Roof Plus+. I am so sorry that my housekeepers missed cleaning the sink and not leaving you a new bath mat. Thank you for letting me know. The road construction is a challenge at this time...

Sioux City
Reviewed 31 August 2014 via mobile

Very pleasant , clean and friendly staff. Were very accommodating with local suggestions for food and activities. Comfy bed! Will be back. Need to mark the entrance. A little confusing with the road construction in front. Parking very convenient for ease of unloading.

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Thank Spazt
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Spazt, Thank you so much for taking the time to write an on line review about your recent stay at the Chicago-Naperville Red Roof Plus+. We are so pleased that you enjoy your stay and that the bed was comfy, that your room meet your expectations and that our staff was friendly and helpful . I will make sure...

Urbana, IL
Reviewed 14 August 2014

Overall, I had a positive experience staying at this hotel. It was very reasonably priced, clean and a large room. The employees were friendly. The location wasn't very desirable, though. The road is under construction right now and there is a lot of traffic and construction noise. Although quite clean, I did notice a few hairs in the bathtub that...

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1Thank coolclimates
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear coolclimates, Thank you so much for writing a review about your recent stay at the Red Roof Plus+ Chicago-Naperville. It is always nice to hear that my staff was friendly and that your room was clean and reasonably priced. I am truly sorry that you found hair in your bath tub, thank you for letting me know so that...

Reviewed 11 August 2014

This hotel is amazing. Staff nice, rooms are clean and best of all pet friendly! You can upgrade to a superior room for a low rate. You are right next door to a restaurant and a Starbucks. There is an elevator for the 2nd and 3rd floor. This is where we stay when we are in the Naperville area.

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1Thank Melissa B
i0195, General Manager at Red Roof PLUS+ Chicago Naperville, responded to this review

Dear Melissa B, Thank you so much for being such a loyal guest. We are so happy that we continue to meet your expectations and that you enjoyed one of our new Premium Rooms. I will share your comments with the entire staff as they are truly appreciated. Feedback from our guests is always welcome as we strive to continuously...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
All newly renovated, 100% smoke free rooms featuring flat screen TV's! Red Roof Chicago Naperville is nestled in the 4th largest city in Illinois and is a suburb of Chicago! Convenient to so many suburban attractions—Fox Valley Mall, DePaul University Naperville Campus, North Central College, Naper Settlement, Riverboat Casino, and Dupage County Fairgrounds are all within 2-10 miles of this hotel. Located at Diehl Road, 32 miles west of downtown Chicago, 1 mile from the Metra Train Station. Pets are welcome and complimentary. In room coffee in our Superior King rooms. Free Wifi,local and long distance calling in the continental U.S. ... more   less 

Additional Information about Red Roof PLUS+ Chicago Naperville

Address: 1698 West Diehl Road, Naperville, IL 60540
Region: United States > Illinois > Naperville
Price Range: $84 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Chicago Naperville 2.5*
Number of rooms: 119
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Also Known As:
Red Roof Inn Naperville
Naperville Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Naperville
#2 Family Hotel in Naperville
#3 Romantic Hotel in Naperville
#8 Business Hotel in Naperville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Chicago Naperville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Chicago Naperville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always upgrade to king room. the added space is perfect. I can actually work at the desk very comfortably. ”
 of 5 bubbles Z5037MJpauld, 27 Mar 2017 | Read review
“Tipping the room staff, to me, is a given; two -five dollars is a reasonable amount.”
 of 5 bubbles T6865PAsusang, 23 Mar 2017 | Read review
“Choose the first floor if you are not able to walk up the stairs.”
 of 5 bubbles Aprylsky, 6 Jul 2016 | Read review
“Top floors looking south are quieter.”
 of 5 bubbles SenseIntoDollars, 13 Jun 2016 | Read review
“Our room was in the back . Very quiet for the most part.”
 of 5 bubbles 465sharon12345, 1 Jan 2016 | Read review
5 of 5